List of Netiks 360Bank Customers
Beirut, 116-5034,
Lebanon
Since 2010, our global team of researchers has been studying Netiks 360Bank customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Netiks 360Bank for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Netiks 360Bank for CRM include: Bank Albilad, a Saudi Arabia based Banking and Financial Services organisation with 3767 employees and revenues of $750.0 million, Bank of Beirut, a Lebanon based Banking and Financial Services organisation with 1997 employees and revenues of $185.0 million, International Development Bank Iraq, a Iraq based Banking and Financial Services organisation with 900 employees and revenues of $68.0 million and many others.
Contact us if you need a completed and verified list of companies using Netiks 360Bank, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Netiks 360Bank customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bank Albilad | Banking and Financial Services | 3767 | $750M | Saudi Arabia | Netiks | Netiks 360Bank | CRM | 2021 | n/a |
In 2021, Bank Albilad implemented Netiks 360Bank as a core component of its CRM and digital transformation to establish a unified retail and corporate customer view. The deployment focused on CRM and customer engagement across the bank's Saudi operations, positioning Netiks 360Bank to support both retail and corporate segments within Bank Albilad's front-office channels.
Netiks 360Bank was configured to deliver a Customer 360 capability for unified profiles, Marketing Management for campaign orchestration and segmentation, Lead and Sales Management for pipeline and opportunity handling, and Process Automation for workflow orchestration and task routing. The module usage and configuration choices reflect the vendor documented portfolio for this engagement, and the full application name Netiks 360Bank is the primary CRM layer for these functions.
Operational coverage emphasized marketing, sales and customer engagement functions within Bank Albilad, with the implementation standardizing customer data and lead processes across those business functions. Governance and workflow restructuring were executed through Netiks 360Bank configurations to enforce consistent data definitions and process flows during rollout across the Saudi region.
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Bank of Beirut | Banking and Financial Services | 1997 | $185M | Lebanon | Netiks | Netiks 360Bank | CRM | 2019 | n/a |
In 2019, Bank of Beirut engaged Netiks and deployed Netiks 360Bank to support a set of digital initiatives. Netiks 360Bank is a CRM platform implemented to consolidate customer interactions and establish a unified 360 customer view across digital touchpoints.
The implementation emphasized functional modules for a 360 customer view, social media integration, KYC capture and processing, and auto-generated sales recommendations. Netiks 360Bank was configured to present customer intelligence and recommendation signals directly into sales workflows to support frontline advisors and digital channels.
The engagement included a chatbot channel named DiGi BoB that was integrated with the BoB CRM sales process for online lead acquisition, routing conversational leads into CRM lead records. Social media feeds and digital engagement streams were connected into the CRM customer profile to enrich onboarding and engagement data.
Operational scope was centered on the bank's digital initiatives and sales operations, affecting online lead acquisition and customer engagement functions. Governance focused on embedding the chatbot into CRM sales processes and ensuring KYC-enriched records and automated recommendations were surfaced to sales teams as part of standard workflow.
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International Development Bank Iraq | Banking and Financial Services | 900 | $68M | Iraq | Netiks | Netiks 360Bank | CRM | 2022 | n/a |
In 2022, International Development Bank Iraq implemented Netiks 360Bank to address CRM and onboarding processes across its Iraqi operations. The deployment positioned Netiks 360Bank as a core component of the bank's digital initiatives, supporting customer acquisition and digital onboarding while establishing a unified customer 360 view for customer facing teams.
Configuration focused on CRM capabilities including lead and sales process management, marketing management, onboarding automation and single customer profile consolidation, with module usage described by the vendor on its client showcase. The implementation scoped operational coverage to retail and commercial sales, marketing and onboarding operations, and introduced process changes to centralize customer data and standardize lead to onboarding workflows.
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