Jeddah, 23513,
Saudi Arabia
Bank Al Jazira Technographics
Bank Al Jazira Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bank Al Jazira and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2589 Bank Al Jazira employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bank Al Jazira has purchased the following applications: Temenos T24 for Core Banking in 2003, SettleMint Blockchain Platform for Blockchain Platform in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bank Al Jazira is running and its propensity to invest more and deepen its relationship with Temenos , SettleMint , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bank Al Jazira revenues, which have grown to $1.01 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bank Al Jazira intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bank Al Jazira Tech Stack and Enterprise Applications
Bank Al Jazira ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2003 | 2004 |
In 2003, Bank Al Jazira implemented Temenos T24 as its Core Banking application, establishing Temenos T24 Order Management System support as a central element of its core processing landscape. The implementation positioned Temenos T24 to handle core banking workflows and order management across account lifecycle and transaction processing functions.
The deployment emphasized Core Banking capabilities typical of a Temenos T24 environment, including customer account management, core ledger posting, deposits and withdrawals processing, loan servicing workflows, and transaction orchestration tied to the Order Management System. Configuration work focused on business rule orchestration, product catalog setup, and operational parameterization to align retail and corporate banking product flows with the Order Management System.
Operational coverage extended across Bank Al Jazira’s Saudi Arabia footprint, with Temenos T24 integrated into frontline channels and back office operations to support retail operations, corporate banking, treasury-adjacent processing, and customer service workflows. Governance centered on centralized application control, change management for core product and rule updates, and process standardization to coordinate order management and settlement activities within the bank’s Core Banking environment.
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Bank Al Jazira Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SettleMint | Legacy | SettleMint Blockchain Platform | Blockchain Platform | Blockchain | n/a | 2017 | 2017 |
In 2017 Bank Al Jazira implemented the SettleMint Blockchain Platform, deploying a blockchain-based identity management and KYC solution in partnership with ShoCard. The project used a Blockchain Platform to centralize customer identity attestations and KYC orchestration for the bank's retail and corporate onboarding processes.
Implementation centered on a ShoCard-built identity management layer combined with SettleMint's KYC modules, enabling cryptographic credential issuance, attestations, and identity de-duplication workflows. Functional capabilities included identity lifecycle management, KYC verification orchestration, and support for the exchange of investigatory reports.
Operational integration emphasized exchange of customer information such as wire transfer data and Suspicious Activity Reports, with the SettleMint Blockchain Platform providing a permissioned ledger for controlled data sharing. The deployment targeted internal KYC, AML and fraud detection workflows and extended to customer onboarding and account origination processes across Bank Al Jazira's operations in Saudi Arabia.
Governance changes introduced consent-based data exchange controls, cryptographic identity governance, and workflow orchestration for KYC attestations to reduce manual reconciliation. Expected benefits once deployed included reduced cost and duplication for identity management, reduced fraud by preventing multiple loans against the same asset, allowance for the exchange of customer information including wire transfer data and investigatory reports, improved management of AML, and improved customer satisfaction.
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Bank Al Jazira Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Bank Al Jazira deployed Cisco Webex Meetings on its public website to provide real-time conferencing and client engagement capabilities. The implementation is categorized as Audio Video and Web Conferencing and uses Cisco Webex Meetings as a cloud-hosted web conferencing layer embedded into site pages to enable browser-based joins, scheduled sessions, and external-facing meeting links.
Configuration emphasized standard conferencing modules available in Cisco Webex Meetings, including scheduled meetings, browser join, multi party video, audio bridging, screen sharing, and session recording. Security and access controls were configured to leverage platform features such as meeting passcodes, waiting room controls, and transport encryption to align with regulated communications requirements.
Operational scope centers on customer-facing interactions via the bank website and supports remote collaboration workflows for customer service and operations teams. Administration and governance were managed through centralized meeting policy and user provisioning within the Cisco Webex management console, creating a consistent meeting lifecycle and audit trail for regulated client communications.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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Bank Al Jazira Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2020 | 2020 |
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Bank Al Jazira CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Bank Al Jazira Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Trade Order Management System (TOMS) | Investment Management |
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2015 | 2016 |
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Bank Al Jazira TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2011 | 2011 |
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Bank Al Jazira IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Servers, Storage and Networking | IaaS |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Bank Al Jazira
Apps Being Evaluated by Bank Al Jazira Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-02 | Bank Al Jazira | Evaluated | IBM | IBM AS/400 | ERP Financial | ERP |
| 2025-01-28 | Bank Al Jazira | Evaluated | Finastra | Finastra Misys FusionBanking Equation | Core Banking | ERP Services and Operations |