Port Moresby, x,
Papua New Guinea
Bank of South Pacific Limited Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bank of South Pacific Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Bank of South Pacific Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bank of South Pacific Limited has purchased the following applications: Frontier Software ER21 for Recruiting in 2017, SmartStream Air for Process Mining in 2025, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bank of South Pacific Limited is running and its propensity to invest more and deepen its relationship with Frontier Software , SmartStream , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bank of South Pacific Limited revenues, which have grown to $626.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bank of South Pacific Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Frontier Software | Legacy | Frontier Software ER21 | Recruiting | HCM | n/a | 2017 | 2017 |
In 2017, Bank of South Pacific Limited implemented Frontier Software ER21 to support Recruiting and broaden HR service delivery across the organization. The deployment of Frontier Software ER21 was executed for the Papua New Guinea headquartered bank to centralize talent acquisition and employee administration workflows.
Configuration covered core modules including Payroll, Self-service, Recruitment, Performance Management, and Learning and Development, with recruitment focused workflows such as applicant tracking, vacancy management and candidate lifecycle orchestration aligned to the Recruiting category. Frontier Software ER21 was configured to consolidate employee data and enable manager driven approvals for hiring and performance processes. The implementation emphasized configuration of role based access controls and workflow automation typical of enterprise recruiting and HR suites.
Operational scope focused on HR, talent acquisition, payroll and learning functions within Bank of South Pacific Limited, consolidating self service for employees and managers. The solution tied recruitment workflows into payroll and performance processes to maintain a single personnel record while retaining modular separation for Learning and Development administration. Governance included centralized HR administration, standardized approval routing and documented configuration baselines to manage ongoing updates to Frontier Software ER21 Recruiting and adjacent HR modules.
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Workforce Analytics | HCM |
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2017 | 2017 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SmartStream | Legacy | SmartStream Air | Process Mining | Analytics and BI | n/a | 2025 | 2025 |
In 2025, Bank of South Pacific Limited implemented SmartStream Air to upgrade its reconciliations environment. The deployment positions SmartStream Air as a Process Mining solution targeted at finance and reconciliations across Papua New Guinea and Pacific operations.
Implementation focused on SmartStream Air's AI-enabled data orchestration to automate transaction matching and exception management, using configurable matching logic, process discovery and workflow automation to surface reconciliation exceptions and accelerate case resolution. The configuration supported end-to-end reconciliation workflows including multi-source data ingestion, automated matching, exception routing, investigator worklists, and reconciliation status dashboards.
The solution consolidated transaction feeds into a central reconciliation environment and was operationalized to support core finance functions such as payments operations, treasury reconciliation and general ledger matching. Integrations were implemented at the transaction feed and central finance repository level to enable normalized data for matching and process analysis.
Governance was adjusted to centralize exception management and implement role-based reconciliation ownership, with configuration-driven controls and audit trails to strengthen operational control in the finance function. The vendor case description explicitly notes automation of matching and exception handling and improved transaction processing speed and accuracy following the SmartStream Air implementation.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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