List of SmartStream Air Customers
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Since 2010, our global team of researchers has been studying SmartStream Air customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SmartStream Air for Process Mining from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SmartStream Air for Process Mining include: Bank of South Pacific Limited, a Papua New Guinea based Banking and Financial Services organisation with 4000 employees and revenues of $626.0 million, Fisher & Paykel Appliances, a New Zealand based Manufacturing organisation with 3300 employees and revenues of $400.0 million, Nambawan Super, a Papua New Guinea based Banking and Financial Services organisation with 228 employees and revenues of $161.0 million and many others.
Contact us if you need a completed and verified list of companies using SmartStream Air, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SmartStream Air customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Bank of South Pacific Limited | Banking and Financial Services | 4000 | $626M | Papua New Guinea | SmartStream | SmartStream Air | Process Mining | 2025 | n/a | In 2025, Bank of South Pacific Limited implemented SmartStream Air to upgrade its reconciliations environment. The deployment positions SmartStream Air as a Process Mining solution targeted at finance and reconciliations across Papua New Guinea and Pacific operations. Implementation focused on SmartStream Air's AI-enabled data orchestration to automate transaction matching and exception management, using configurable matching logic, process discovery and workflow automation to surface reconciliation exceptions and accelerate case resolution. The configuration supported end-to-end reconciliation workflows including multi-source data ingestion, automated matching, exception routing, investigator worklists, and reconciliation status dashboards. The solution consolidated transaction feeds into a central reconciliation environment and was operationalized to support core finance functions such as payments operations, treasury reconciliation and general ledger matching. Integrations were implemented at the transaction feed and central finance repository level to enable normalized data for matching and process analysis. Governance was adjusted to centralize exception management and implement role-based reconciliation ownership, with configuration-driven controls and audit trails to strengthen operational control in the finance function. The vendor case description explicitly notes automation of matching and exception handling and improved transaction processing speed and accuracy following the SmartStream Air implementation. | |
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Fisher & Paykel Appliances | Manufacturing | 3300 | $400M | New Zealand | SmartStream | SmartStream Air | Process Mining | 2021 | n/a | In 2021, Fisher & Paykel Appliances implemented SmartStream Air, deploying a Process Mining solution to automate bank reconciliation within its finance organization across New Zealand and the wider APAC footprint. The deployment targeted core bank reconciliations to eliminate manual reconciliation tasks and enabled an immediate go live for reconciliations processing. SmartStream Air was configured to deliver automated matching, AI-assisted reconciliation workflows, configurable matching rules and thresholds, exception detection and reconciliation analytics. Configuration emphasized reconciliation rule management and data ingestion for transaction-level matching, supporting faster processing and scalability as transaction volumes grew. The implementation integrated SmartStream Air with existing BI tools to surface reconciliation analytics and reporting for finance stakeholders, and centralized reconciliation workflows under the new application. Governance and process changes focused on operationalizing rule governance and exception handling to reduce manual touches in the accounts and treasury functions. | |
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Nambawan Super | Banking and Financial Services | 228 | $161M | Papua New Guinea | SmartStream | SmartStream Air | Process Mining | 2024 | n/a | In 2024, Nambawan Super implemented SmartStream Air within its NEP payroll and superannuation portal. The deployment embedded SmartStream Air as a Process Mining capability to automate member contribution matching and reconciliations, aligning the application to payroll contribution workflows and back office validation processes. The SmartStream Air implementation focused on automated contribution matching, exception identification, reconciliation orchestration, and strengthened data validation for payroll contributions. Functionally the solution operates inside the NEP portal, providing continuous process discovery and rule-based reconciliation to reduce manual processing in payroll and superannuation operations. The Nambawan Super SmartStream Air configuration leverages Process Mining functional terminology such as matching rules, reconciliation flows, and exception handling to drive operational consistency. The NEP project was implemented in December 2024 and the Air-enabled solution went live in early 2025, following the NEP rollout timeline. Operational scope centers on payroll and contributions reconciliation teams, and the implementation explicitly reduced manual processing while strengthening payroll contribution data validation. |
Buyer Intent: Companies Evaluating SmartStream Air
- Tamiami Airport Business Association United States, a United States based Non Profit organization with 10 Employees
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