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Banner Solutions
Location
515 N State St, Suite 1075,
Chicago, 60654, IL,
United States
Website
https://www.bannersolutions.com/
Phone
1 888-362-0750
Artw industry
Distribution
Employee
Revenue

Banner Solutions Technographics

Banner Solutions Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Banner Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Banner Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Banner Solutions has purchased the following applications: Visa Authorize.Net for Payment Processing in 2022, Epicor Prophet 21 for Distribution ERP in 2020, InSync AI for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Banner Solutions is running and its propensity to invest more and deepen its relationship with Visa , Elavon , Epicor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Banner Solutions revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Banner Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Banner Solutions Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Visa Legacy Visa Authorize.Net Payment Processing ERP Financial Management n/a 2022 2022
Payment Processing ERP Financial Management 2023 2023
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Epicor Legacy Epicor Prophet 21 Distribution ERP ERP Services and Operations n/a 2020 2021
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
InSync Legacy InSync AI Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, Banner Solutions implemented InSync AI on its public website. The deployment uses InSync AI within the Chatbots and Conversational AI category to provide a customer-facing conversational layer for inbound web inquiries and automated interaction handling. The implementation focused on an embedded web chat widget and conversational flow configuration, covering intent classification, FAQ and knowledge-driven scripts, session context management, and human handoff triggers. Configuration and content were managed through the InSync AI administration interface, with conversational models and response templates tuned to distribution and product inquiry patterns. Operational coverage was limited to the corporate website, influencing sales intake and customer service triage workflows, and routing higher-value leads or complex requests to human teams. The deployment scope aligned with digital marketing and support touchpoints rather than backend transaction systems, preserving a front-end conversational front door for site visitors. Governance was organized around conversational content ownership and iterative tuning, with digital marketing responsible for messaging and customer service owning escalation rules and handoff processes. Logging and transcripts were retained for quality review and script refinement, enabling staged updates to conversation flows and business logic without altering core website infrastructure.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2019 2019
Collaboration Collaboration 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2021 2021
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2020 2021
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Warehouse Management SCM 2020 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2023 2023
Marketing Automation CRM 2022 2022
Sales Automation, CRM, Sales Engagement CRM 2024 2024
Tag Management CRM 2019 2019
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
IT Decision Makers and Key Stakeholders at Banner Solutions
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Banner Solutions Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Banner Solutions Technographics

Banner Solutions is a Distribution organization based in United States, with around 250 employees and annual revenues of $35.0 million.

Banner Solutions operates a diverse technology stack with applications such as Visa Authorize.Net, Epicor Prophet 21 and InSync AI, covering areas like Payment Processing, Distribution ERP and Chatbots and Conversational AI.

Banner Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Visa, Epicor and InSync.

Banner Solutions recently adopted applications including Salesforce Sales Cloud in 2024, Elavon in 2023 and Adobe Marketo in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Banner Solutions’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Banner Solutions’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Banner Solutions technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.