Little Rock, 72205, AR,
United States
Baptist Health Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Baptist Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11000 Baptist Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Baptist Health has purchased the following applications: Infor Lawson Benefits Administration for Benefits Administration in 2017, Epic ASAP for Clinical Trial Management in 2020, Arcadia Data Platform for Analytics and BI, Data Warehouse in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Baptist Health is running and its propensity to invest more and deepen its relationship with Infor , UKG , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Baptist Health revenues, which have grown to $2.75 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Baptist Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson Benefits Administration | Benefits Administration | HCM | n/a | 2017 | 2017 |
In 2017, Baptist Health implemented Infor Lawson Benefits Administration to standardize benefits lifecycle management and enrollment across its HR organization. The deployment targeted Benefits Administration capabilities for employee eligibility, new hire enrollment, open enrollment orchestration, and benefits record maintenance, aligning application configuration with institutional HR workflows.
Infor Lawson Benefits Administration was configured to leverage Lawson HRIS personnel records as the authoritative source for employment numbers and new hire data, enabling Talent Acquisition Coordinators to complete hiring through orientation workflows and to trigger benefits enrollment tasks. Configuration emphasized automated enrollment queues, eligibility checks based on employment data, and structured pre-employment communications such as screening letters and new hire information brochures.
Operational scope included HR, Talent Acquisition, and benefits operations at Baptist Health sites with documented usage by roles such as Talent Acquisition Coordinator and Benefit Representative I in Little Rock, Arkansas. Governance centered on standardizing personnel data entry and follow up processes for background checks and pre-employment activities, embedding benefits administration into day to day HR intake and onboarding workflows.
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Core HR | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2011 | 2011 |
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Recruiting Chatbot | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2011 | 2011 |
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Workforce Management | HCM |
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2004 | 2004 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic ASAP | Clinical Trial Management | ERP Services and Operations | n/a | 2020 | 2021 |
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Electronic Health Record | ERP Services and Operations |
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2016 | 2017 |
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Electronic Health Record | ERP Services and Operations |
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2023 | 2024 |
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Electronic Health Record | ERP Services and Operations |
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2020 | 2021 |
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Electronic Health Record | ERP Services and Operations |
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2020 | 2021 |
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Electronic Health Record | ERP Services and Operations |
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2020 | 2021 |
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Healthcare ERP | ERP Services and Operations |
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2020 | 2021 |
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Laboratory Management | ERP Services and Operations |
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2020 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Arcadia Solutions | Legacy | Arcadia Data Platform | Analytics and BI, Data Warehouse | Analytics and BI | n/a | 2023 | 2024 |
In 2023, Baptist Health implemented Arcadia Data Platform. The deployment in Baptist Health Arkansas leverages Arcadia Solutions Vista and Vista Push capabilities within the Arcadia Data Platform, Category .
Vista and Vista Push were configured to deliver near-real-time analytics and provider insights, supporting provider performance monitoring and quality management workflows. Functional emphasis included near-real-time data feeds, provider-level performance signals, and embedded provider engagement outputs to inform quality improvement activities.
The engagement specifically targeted provider performance and quality management across Baptist Health’s Arkansas network, and Baptist Health leaders presented the implementation at Arcadia’s customer conference demonstrating measurable quality-focused outcomes. Governance and rollout activities centered on operationalizing provider insights within clinical quality and provider engagement processes to drive ongoing quality management.
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Data Warehouse | Analytics and BI |
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2020 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2019 | 2019 |
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Application, Web and Enterprise Search | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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