Baptist Health
9601 Baptist Health Dr,
Little Rock, 72205, AR,
United States
Little Rock, 72205, AR,
United States
1 501-202-1189
Healthcare
Baptist Health Technographics
Baptist Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Baptist Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11000 Baptist Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Baptist Health has purchased the following applications: Infor Lawson Benefits Administration for Benefits Administration in 2017, Epic ASAP for Clinical Trial Management in 2020, Arcadia Data Platform for Analytics and BI, Data Warehouse in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Baptist Health is running and its propensity to invest more and deepen its relationship with Infor , UKG , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Baptist Health revenues, which have grown to $2.75 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Baptist Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Baptist Health Tech Stack and Enterprise Applications
Baptist Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson Benefits Administration | Benefits Administration | HCM | n/a | 2017 | 2017 |
In 2017, Baptist Health implemented Infor Lawson Benefits Administration to standardize benefits lifecycle management and enrollment across its HR organization. The deployment targeted Benefits Administration capabilities for employee eligibility, new hire enrollment, open enrollment orchestration, and benefits record maintenance, aligning application configuration with institutional HR workflows.
Infor Lawson Benefits Administration was configured to leverage Lawson HRIS personnel records as the authoritative source for employment numbers and new hire data, enabling Talent Acquisition Coordinators to complete hiring through orientation workflows and to trigger benefits enrollment tasks. Configuration emphasized automated enrollment queues, eligibility checks based on employment data, and structured pre-employment communications such as screening letters and new hire information brochures.
Operational scope included HR, Talent Acquisition, and benefits operations at Baptist Health sites with documented usage by roles such as Talent Acquisition Coordinator and Benefit Representative I in Little Rock, Arkansas. Governance centered on standardizing personnel data entry and follow up processes for background checks and pre-employment activities, embedding benefits administration into day to day HR intake and onboarding workflows.
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Core HR | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2011 | 2011 |
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Recruiting Chatbot | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2011 | 2011 |
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Workforce Management | HCM |
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2004 | 2004 |
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Baptist Health ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic ASAP | Clinical Trial Management | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020, Baptist Health implemented Epic ASAP as part of its Clinical Trial Management application footprint. The deployment was led from Information Services under Clinical Project Leader Gerald Raymond, aligning Epic ASAP with clinical support for emergency room operations and enterprise clinical application management.
Epic ASAP is managed alongside Epic Radiant and a hospital Picture Archiving Communication System PACS, with the IT team also supporting a front-end voice recognition tool, Powerscribe 360. Configuration and operational focus for Epic ASAP emphasize emergency department charting, triage support, and orchestration of clinical workflows consistent with Clinical Trial Management functional terminology.
Governance for Epic ASAP is embedded within the EPIC team structure, with Gerald Raymond directing day to day support, project prioritization, and cross-module coordination since 2000. The operating model places application ownership in Information Services, with clinical project leadership responsible for rollout sequencing, user support, and ongoing configuration management.
The IT team reported a specific outcome tied to the radiology toolset, noting that Powerscribe 360 reduced radiology result turnaround by 10 fold as part of the broader imaging and reporting initiatives. Baptist Health continues to position Epic ASAP and the associated imaging and reporting tools within its Clinical Trial Management portfolio to support clinical operations and user efficiency.
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Electronic Health Record | ERP Services and Operations |
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2016 | 2017 |
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Electronic Health Record | ERP Services and Operations |
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2023 | 2024 |
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Electronic Health Record | ERP Services and Operations |
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2020 | 2021 |
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Electronic Health Record | ERP Services and Operations |
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2020 | 2021 |
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Electronic Health Record | ERP Services and Operations |
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2020 | 2021 |
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Healthcare ERP | ERP Services and Operations |
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2020 | 2021 |
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Laboratory Management | ERP Services and Operations |
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2020 | 2021 |
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Baptist Health Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Arcadia Solutions | Legacy | Arcadia Data Platform | Analytics and BI, Data Warehouse | Analytics and BI | n/a | 2023 | 2024 |
In 2023, Baptist Health implemented Arcadia Data Platform. The deployment in Baptist Health Arkansas leverages Arcadia Solutions Vista and Vista Push capabilities within the Arcadia Data Platform, Category .
Vista and Vista Push were configured to deliver near-real-time analytics and provider insights, supporting provider performance monitoring and quality management workflows. Functional emphasis included near-real-time data feeds, provider-level performance signals, and embedded provider engagement outputs to inform quality improvement activities.
The engagement specifically targeted provider performance and quality management across Baptist Health’s Arkansas network, and Baptist Health leaders presented the implementation at Arcadia’s customer conference demonstrating measurable quality-focused outcomes. Governance and rollout activities centered on operationalizing provider insights within clinical quality and provider engagement processes to drive ongoing quality management.
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Data Warehouse | Analytics and BI |
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2020 | 2021 |
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Baptist Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Baptist Health Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2019 | 2019 |
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Application, Web and Enterprise Search | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Baptist Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Baptist Health PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Baptist Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Baptist Health
| First Name | Last Name | Title | Function | Department | Phone | |
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SVP / CFO | VP | Finance | |
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Corporate Vice President of Finance | VP | Finance | |
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CHRO | CXO | HR | |
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AVP Regional Operations | VP | Operations | |
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Chief Information Officer | CXO | IT | |
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Human Resources Payroll Manager | Manager | HR | |
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Corporate HR Director | Director | HR | |
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Benefits Manager | Manager | HR | |
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Senior Talent Acquisition Specialist | Manager | HR | |
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Recruitment Manager | Manager | HR | |
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Apps Being Evaluated by Baptist Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Baptist Health IT executives and key decision makers. This section highlights Baptist Health's latest recorded technology evaluations, including Infor Workforce Management for Workforce Management on 2025-04-18 and Jack Henry Banking SilverLake for Core Banking on 2024-12-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Baptist Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-04-18 | Baptist Health | Evaluated | Infor | Infor Workforce Management | Workforce Management | HCM |
| 2024-12-09 | Baptist Health | Evaluated | Jack Henry & Associates | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Baptist Health Technographics
Baptist Health is a Healthcare organization based in United States,
with around 11000 employees and annual revenues of $2.75 billion.
Baptist Health operates a diverse technology stack with applications such as
Infor Lawson Benefits Administration, Epic ASAP and Arcadia Data Platform,
covering areas like Benefits Administration, Clinical Trial Management and Analytics and BI, Data Warehouse.
Baptist Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Epic Systems and Arcadia Solutions.
Baptist Health recently adopted applications including
EpicCare Link in 2023, Arcadia Data Platform in 2023 and Paradox Olivia Chatbot in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Baptist Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Baptist Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Baptist Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.