Sao Paulo, 03025-030, SP,
Brazil
Barato Máquinas Technographics
Barato Máquinas Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Barato Máquinas and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Barato Máquinas employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Barato Máquinas has purchased the following applications: Zoho Mail for Collaboration in 2019, Linx Commerce for eCommerce in 2017, Zendesk Service for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Barato Máquinas is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Linx , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Barato Máquinas revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Barato Máquinas intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Barato Máquinas Tech Stack and Enterprise Applications
Barato Máquinas Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Mail | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Barato Máquinas implemented Zoho Mail as its corporate email platform. Zoho Mail is used as a Collaboration application and is surfaced on the company website to capture customer inquiries and present official domain email addresses.
The deployment centers on hosted domain mailboxes and webmail access, with standard email protocols such as IMAP and SMTP used for client and server connectivity. Configuration includes mailbox provisioning, aliases and distribution groups to route inbound messages into functional inboxes, and DNS records for authenticated mail delivery. The implementation leverages Zoho Mail webmail links on the public site to channel customer communications directly into company mailboxes.
Operational coverage spans customer service, sales and back-office functions in Brazil, aligning inbox routing with departmental workflows. Governance focuses on domain-level administration, user provisioning workflows and baseline security controls including password policies and protocol restrictions. Administration and mailbox lifecycle management are conducted internally by Barato Máquinas IT and operations staff.
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Barato Máquinas eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Linx | Legacy | Linx Commerce | eCommerce | eCommerce | n/a | 2017 | 2017 |
In 2017, Barato Máquinas implemented Linx Commerce to consolidate and operate its online retail presence in Brazil, establishing Linx Commerce as the primary eCommerce platform for the company. The engagement explicitly covered migration and management of multiple e-commerce platforms, including WooCommerce, Integrated Store and Linx Commerce, and placed Linx Commerce at the center of catalog, storefront and order workflows.
Configuration work focused on catalog management, product information management, merchandising controls, storefront templating and order management modules within Linx Commerce. Payment and checkout orchestration and inventory synchronization capabilities were provisioned consistent with eCommerce category best practices, and centralized administration was established for SKUs, promotions, pricing and content workflows to support retail merchandising across channels.
Operational scope encompassed the retailer’s e-commerce, operations and customer service teams in Brazil, with governance layered around SKU ownership, content approval workflows and order routing policies. The rollout proceeded with phased migration of storefronts to consolidate platform management under Linx Commerce while maintaining interoperability with existing WooCommerce and Integrated Store instances during cutover and ongoing management.
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Barato Máquinas CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, Barato Máquinas implemented Zendesk Service as its Customer Support application embedded on its website. The deployment uses a cloud-hosted Zendesk Service instance accessed through an on-site support interface to capture customer inquiries and create tracked support tickets for the customer service team.
Configuration emphasized ticketing workflows, customer messaging and knowledge base access consistent with Customer Support best practices, with agent queues and triage routing defined for online sales inquiries. The architecture places Zendesk Service as a SaaS endpoint connected to the site front-end, and governance focused on ticket lifecycle management, response workflows and agent role configuration.
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Barato Máquinas ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2014 | 2014 |
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Barato Máquinas IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Barato Máquinas CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Barato Máquinas
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Barato Máquinas Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||