London, EC2A 1AS,
United Kingdom
Barchester Healthcare Homes Technographics
Barchester Healthcare Homes Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Barchester Healthcare Homes and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15329 Barchester Healthcare Homes employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Barchester Healthcare Homes has purchased the following applications: Slack Connect for Collaboration in 2022, Hotjar for Customer Experience in 2020, OneTrust Cookie Consent for Governance, Risk and Compliance in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Barchester Healthcare Homes is running and its propensity to invest more and deepen its relationship with Salesforce , Zoho Corp. , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Barchester Healthcare Homes revenues, which have grown to $857.9 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Barchester Healthcare Homes intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Barchester Healthcare Homes Tech Stack and Enterprise Applications
Barchester Healthcare Homes Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Barchester Healthcare Homes deployed Slack Connect from Salesforce to extend external collaboration capabilities. Slack Connect is implemented as part of the company's Collaboration tooling and is surfaced on Barchester's public website to enable real-time messaging with external stakeholders.
The deployment emphasizes Slack Connect core capabilities, including cross-organizational channels, direct messaging, and file sharing, configured to support controlled external engagement. Workspace configuration and administrative controls were applied to organize channels by function, and role-based access settings and invitation workflows were used to manage guest access.
Operational coverage prioritizes external communications and partner engagement, with Slack Connect surfaced on the website to initiate managed conversations into designated collaboration channels. Governance focuses on workspace administration, channel lifecycle management, and invitation approval processes to align Collaboration tooling with existing communication workflows.
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Collaboration | Collaboration |
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2022 | 2022 |
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Barchester Healthcare Homes CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Barchester Healthcare Homes implemented Hotjar on its public website. Barchester adopted Hotjar as a Customer Experience application to capture on-site behavior and structured qualitative feedback for digital experience and user experience analysis. Hotjar is deployed via site-level JavaScript instrumentation and configured through the vendor console, with page-scoped recording settings and consent controls to align with web privacy requirements. The implementation uses core Hotjar capabilities including heatmaps, session recordings, conversion funnel analysis, on-page feedback widgets and survey tools to surface behavioral signals and direct user feedback. Operational ownership is aligned to digital experience, UX and marketing teams, with governance implemented through tagging standards, role-based access in Hotjar, and page template instrumentation to ensure consistent data capture across barchester.com.
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Customer Experience | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Barchester Healthcare Homes TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneTrust | Legacy | OneTrust Cookie Consent | Governance, Risk and Compliance | TRM | n/a | 2018 | 2018 |
In 2018, Barchester Healthcare Homes implemented OneTrust Cookie Consent on its public website. The OneTrust Cookie Consent deployment is positioned within Governance, Risk and Compliance to manage web privacy obligations and capture visitor consent across Barchester digital properties. The implementation is visible on the corporate site and is used to collect, persist, and surface cookie preferences for site visitors.
The OneTrust Cookie Consent configuration includes a consent banner, a cookie preference center, automated cookie scanning, and consent recordkeeping to support auditability and policy alignment. Functional workflows implemented focus on presenting consent choices, persisting consent decisions, classifying cookies by purpose, and enabling client-side script blocking until required consent is granted. Operational ownership is implied to reside with privacy, legal, and digital teams who manage policy text, category mappings, and preference lifecycles for the public web domain. No specific integrations or implementation partners are documented in the source, so the narrative confines itself to the on-site consent management footprint provided by OneTrust Cookie Consent.
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Barchester Healthcare Homes PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Barchester Healthcare Homes IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Backup as a Service (BaaS) | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Barchester Healthcare Homes CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Barchester Healthcare Homes
| First Name | Last Name | Title | Function | Department | Phone | |
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| Salesforce Administrator | Manager | Marketing |
Apps Being Evaluated by Barchester Healthcare Homes Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-01-31 | Barchester Healthcare Homes | Evaluated | Dayforce | Ceridian Dayforce Payroll | Payroll | HCM |