Pretoria, 0157,
South Africa
Barloworld Limited Technographics
Barloworld Limited Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Barloworld Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 197 Barloworld Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Barloworld Limited has purchased the following applications: NewAge ERP for Distribution ERP in 2016, Ruby Live Chat for Chatbots and Conversational AI in 2018, Infor Supply Chain Execution for Supply Chain Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Barloworld Limited is running and its propensity to invest more and deepen its relationship with NewAge Software and Solutions , Ruby , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Barloworld Limited revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Barloworld Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Barloworld Limited Tech Stack and Enterprise Applications
Barloworld Limited ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NewAge Software and Solutions | Legacy | NewAge ERP | Distribution ERP | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Barloworld Limited implemented NewAge ERP. NewAge ERP is a Distribution ERP deployed to support Barloworld Limited's transportation and logistics operations, and the vendor lists Barloworld as a customer on its website.
The implementation concentrated on core Distribution ERP modules including inventory management, order management, warehouse management, procurement, distribution planning and financials including billing, accounts payable and accounts receivable. NewAge ERP was configured to enforce distribution-centric master data such as SKU hierarchies, location profiles and replenishment rules, and to standardize workflows for order to cash, purchase to pay and distribution planning.
Transactional flows were organized to align inventory movements and warehouse transactions with financial posting and reconciliation, enabling a single application platform for inventory control, warehouse operations and commercial order processing. The deployment targeted Barloworld Limited's logistics business functions and operational processes for transportation and distribution.
Governance activity focused on master data controls, inventory valuation controls and operational procedures for order fulfillment, with training and process alignment across operations, finance and commercial teams. The narrative reflects the NewAge ERP Distribution ERP relationship with Barloworld Limited and its role in centralizing distribution and logistics operational capabilities.
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Barloworld Limited AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Barloworld Limited deployed Ruby Live Chat on its public website to provide real time customer engagement. Ruby Live Chat is implemented as a browser embedded chat widget on https://www.barloworld-logistics.com and serves customer facing inquiry handling for the transportation business. The deployment places Ruby Live Chat in the Chatbots and Conversational AI category supporting conversational support workflows.
Configuration and operational design focus on live agent handoff, browser based chat sessions, automated messaging patterns, and conversation transcript capture, capabilities that align with Chatbots and Conversational AI solutions. The Ruby Live Chat implementation uses a hosted widget and agent console to route inbound web chats to service agents and to persist session logs for operational review. Operational scope is customer facing interactions on the website, impacting customer support and contact center workflows, and governance centers on chat session management and transcript retention.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Barloworld Limited SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Supply Chain Execution | Supply Chain Management | SCM | SNS | 2017 | 2018 |
In 2017, Barloworld Limited upgraded its Johannesburg warehouse to Infor Supply Chain Execution. The deployment targeted the Infor SCE Warehouse Management System and positioned Infor Supply Chain Execution as the warehouse execution component of Barloworld Limited's Supply Chain Management capabilities.
The implementation concentrated on warehouse management functionality consistent with Supply Chain Management best practices, including inventory control, order fulfillment workflows, location and putaway configuration, and operational execution parameters. Configuration work focused on site-level parameterization and release management to align the Infor SCE Warehouse Management System with Barloworld Logistics' warehouse processes.
The project was deployed by SNS, Infor's global supply chain partner, who executed the upgrade and cutover activities at the Barloworld Logistics Johannesburg facility. The deployment was reported as a successful upgrade to the latest Infor SCE release, reflecting a single-site operational rollout for warehouse execution and inventory operations.
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Barloworld Limited CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Barloworld Limited IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Barloworld Limited
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Barloworld Limited Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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