AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Barloworld Limited Tech Stack and Enterprise Applications

Barloworld Limited ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
NewAge Software and Solutions Legacy NewAge ERP Distribution ERP ERP Services and Operations n/a 2016 2016
In 2016, Barloworld Limited implemented NewAge ERP. NewAge ERP is a Distribution ERP deployed to support Barloworld Limited's transportation and logistics operations, and the vendor lists Barloworld as a customer on its website. The implementation concentrated on core Distribution ERP modules including inventory management, order management, warehouse management, procurement, distribution planning and financials including billing, accounts payable and accounts receivable. NewAge ERP was configured to enforce distribution-centric master data such as SKU hierarchies, location profiles and replenishment rules, and to standardize workflows for order to cash, purchase to pay and distribution planning. Transactional flows were organized to align inventory movements and warehouse transactions with financial posting and reconciliation, enabling a single application platform for inventory control, warehouse operations and commercial order processing. The deployment targeted Barloworld Limited's logistics business functions and operational processes for transportation and distribution. Governance activity focused on master data controls, inventory valuation controls and operational procedures for order fulfillment, with training and process alignment across operations, finance and commercial teams. The narrative reflects the NewAge ERP Distribution ERP relationship with Barloworld Limited and its role in centralizing distribution and logistics operational capabilities.
Barloworld Limited AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ruby Legacy Ruby Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, Barloworld Limited deployed Ruby Live Chat on its public website to provide real time customer engagement. Ruby Live Chat is implemented as a browser embedded chat widget on https://www.barloworld-logistics.com and serves customer facing inquiry handling for the transportation business. The deployment places Ruby Live Chat in the Chatbots and Conversational AI category supporting conversational support workflows. Configuration and operational design focus on live agent handoff, browser based chat sessions, automated messaging patterns, and conversation transcript capture, capabilities that align with Chatbots and Conversational AI solutions. The Ruby Live Chat implementation uses a hosted widget and agent console to route inbound web chats to service agents and to persist session logs for operational review. Operational scope is customer facing interactions on the website, impacting customer support and contact center workflows, and governance centers on chat session management and transcript retention.
Chatbots and Conversational AI AI-Powered Application 2018 2018
Barloworld Limited SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Infor Legacy Infor Supply Chain Execution Supply Chain Management SCM SNS 2017 2018
In 2017, Barloworld Limited upgraded its Johannesburg warehouse to Infor Supply Chain Execution. The deployment targeted the Infor SCE Warehouse Management System and positioned Infor Supply Chain Execution as the warehouse execution component of Barloworld Limited's Supply Chain Management capabilities. The implementation concentrated on warehouse management functionality consistent with Supply Chain Management best practices, including inventory control, order fulfillment workflows, location and putaway configuration, and operational execution parameters. Configuration work focused on site-level parameterization and release management to align the Infor SCE Warehouse Management System with Barloworld Logistics' warehouse processes. The project was deployed by SNS, Infor's global supply chain partner, who executed the upgrade and cutover activities at the Barloworld Logistics Johannesburg facility. The deployment was reported as a successful upgrade to the latest Infor SCE release, reflecting a single-site operational rollout for warehouse execution and inventory operations.
Barloworld Limited CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2018 2018
Customer Experience CRM 2016 2016
Customer Support CRM 2022 2022
Digital Advertising Platform CRM 2019 2019
Marketing Automation CRM 2021 2021
Barloworld Limited IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Barloworld Limited

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Barloworld Limited Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Barloworld Limited IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Barloworld Limited digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Barloworld Limited Technographics
Barloworld Limited is a Transportation organization based in South Africa, with around 197 employees and annual revenues of $20.0 million.
Barloworld Limited operates a diverse technology stack with applications such as NewAge ERP, Ruby Live Chat and Infor Supply Chain Execution, covering areas like Distribution ERP, Chatbots and Conversational AI and Supply Chain Management.
Barloworld Limited has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as NewAge Software and Solutions, Ruby and Infor.
Barloworld Limited recently adopted applications including FreshDesk Customer Support in 2022, Hubspot Marketing Automation in 2021 and StackPath CDN in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Barloworld Limited’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Barloworld Limited’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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