St. Louis, 63141, MO,
United States
Barnes-Jewish West County Hospital Technographics
Barnes-Jewish West County Hospital Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Barnes-Jewish West County Hospital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 650 Barnes-Jewish West County Hospital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Barnes-Jewish West County Hospital has purchased the following applications: IBM Maximo for Enterprise Asset Management in 2015, Telerik Sitefinity CMS for Web Content Management in 2012, Invoca Call Tracking for Call Tracking and Recording in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Barnes-Jewish West County Hospital is running and its propensity to invest more and deepen its relationship with IBM , Progress Software , DotNetNuke or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Barnes-Jewish West County Hospital revenues, which have grown to $202.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Barnes-Jewish West County Hospital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Barnes-Jewish West County Hospital Tech Stack and Enterprise Applications
Barnes-Jewish West County Hospital ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Barnes-Jewish West County Hospital implemented IBM Maximo as its Enterprise Asset Management platform. The deployment covered Asset and Work Order Management across three hospital sites including Barnes Jewish, Barnes Jewish West County Hospital, and an Extended Care facility, aligning the application directly with Hospital Physical Plant Facilities Management.
IBM Maximo was configured to support core Enterprise Asset Management capabilities, with preventive maintenance scheduling, work order lifecycle controls, customized workflows, and secure data views provisioned by user parameters. Configuration emphasis was on role based access to maintenance records and automated preventive maintenance triggers consistent with asset criticality and maintenance calendars.
Project governance lists TEKsystems as project manager during the January to March 2015 implementation window, and the Maximo rollout ran alongside parallel infrastructure programs at the hospital system such as a Citrix upgrade for Health Information Management and SecureLink for remote access verification. Operational coverage focused on facilities and plant maintenance teams, and the implementation was coordinated with broader equipment management activities including UPS and telecommunications equipment maintenance programs.
Rollout responsibilities emphasized workflow standardization for facilities staff and controlled information visibility through secure data views, supporting ongoing asset and work order operations within the hospital network. IBM Maximo is the named application delivering Enterprise Asset Management functionality for asset lifecycle and maintenance orchestration at Barnes-Jewish West County Hospital.
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Barnes-Jewish West County Hospital Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Telerik Sitefinity CMS | Web Content Management | Content Management | n/a | 2012 | 2012 |
In 2012, Barnes-Jewish West County Hospital implemented Telerik Sitefinity CMS to manage its public website and digital content. The deployment establishes Telerik Sitefinity CMS as the primary Web Content Management platform for the hospital website, supporting centralized content delivery for patient information, service lines, and public-facing communications.
The implementation concentrated on core Web Content Management capabilities including content authoring and page templating, media asset management, and configurable page layouts. Configuration work aligned content types and metadata to clinical service and patient information pages, and templates were used to enforce consistent branding and accessibility standards across the site.
Operational ownership was centered in hospital marketing, communications, and IT teams, with role based editorial workflows and approval gating to control publishing. Governance included defined editorial roles, scheduled publishing processes, and ongoing content lifecycle management to keep site information current and compliant with healthcare communications needs.
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Web Content Management | Content Management |
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2015 | 2015 |
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Barnes-Jewish West County Hospital CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Invoca | Legacy | Invoca Call Tracking | Call Tracking and Recording | CRM | n/a | 2022 | 2022 |
In 2022 Barnes-Jewish West County Hospital implemented Invoca Call Tracking on its website using Call Tracking and Recording to attribute inbound phone leads to digital sessions and capture recorded call audio. The deployment centers on site-level instrumentation that provisions trackable phone numbers and session-level metadata to connect web behavior with telephone interactions, using Invoca Call Tracking as the operational capture layer.
The implementation configured core Call Tracking and Recording capabilities including dynamic number insertion, session attribution, and call recording tailored to healthcare patient access workflows. Operational coverage spans marketing analytics and the hospital call center, with the system feeding caller context into intake and scheduling processes at the site level. Governance work included establishing recording retention and consent-aligned settings and revising call-handling workflows to ensure recorded call data is surfaced to patient access teams while maintaining HIPAA-aware operational controls.
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Barnes-Jewish West County Hospital IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Digital Workspace | IaaS |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Barnes-Jewish West County Hospital
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Barnes-Jewish West County Hospital Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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