Baton Rouge General
8585 Picardy Ave,
Baton Rouge, 70809, LA,
United States
Baton Rouge, 70809, LA,
United States
1 225-763-4000
Healthcare
Baton Rouge General Technographics
Baton Rouge General Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Baton Rouge General and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 Baton Rouge General employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Baton Rouge General has purchased the following applications: Workday HCM for Core HR in 2014, Paragon Inpatient EHR for Electronic Health Record in 2015, Ruby Live Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Baton Rouge General is running and its propensity to invest more and deepen its relationship with Workday , UKG , Constellation Software Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Baton Rouge General revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Baton Rouge General intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Baton Rouge General Tech Stack and Enterprise Applications
Baton Rouge General HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2014 | 2014 |
In 2014, Baton Rouge General implemented Workday HCM as its Core HR system. The deployment targeted consolidation of employee master data and centralized HR recordkeeping for a healthcare workforce of roughly 3500 employees, establishing Workday HCM as the authoritative source for workforce lifecycle events.
Workday HCM was configured to support core HR capabilities such as employee records, position and job profile management, and absence administration, reflecting standard Core HR workflows for hiring, transfers, and separations. The implementation included an explicit integration with Kronos for processing and monitoring employee time and attendance and for department schedule creation, enabling a split of responsibilities where Workday managed HR master data and Kronos handled time capture and scheduling operations.
Operational coverage centered on HR and workforce management across clinical and administrative departments, with HR teams using Workday HCM for roster and position control and managers relying on Kronos-linked schedules for staffing. Integrations emphasized exchange of employee identifiers, position assignments, and absence information between Workday HCM and Kronos to support payroll input and attendance reconciliation.
Governance changes established reconciliation and cross-system validation processes, aligning Workday HCM master data with Kronos time records and introducing approval workflows to reduce scheduling conflicts. The rollout focused on department-level scheduling processes and central HR ownership of position data while maintaining Kronos as the day-to-day time and attendance system.
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Payroll | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2022 | 2022 |
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Baton Rouge General ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | Paragon Inpatient EHR | Electronic Health Record | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Baton Rouge General implemented Paragon Inpatient EHR as an Electronic Health Record to support inpatient clinical operations. The deployment is exposed through a web portal reachable at paragon.brgeneral.org/vpn, indicating a web-accessible, VPN-protected access model for clinicians and remote access workflows. Paragon Inpatient EHR is the primary application referenced for inpatient charting and clinical access on the hospital site, and the record of deployment ties the application, company, year, and Electronic Health Record category together.
The implementation was configured to support core inpatient clinical capabilities typical of an Electronic Health Record, including nursing documentation, medication administration workflows, order management, and clinical documentation. Configuration emphasized role based access controls and clinician-facing workflows for inpatient departments, with the web VPN layer providing secured connectivity for authorized staff. Governance for clinical use and access control is implied by the protected access pattern, aligning Paragon Inpatient EHR with inpatient clinical operations at Baton Rouge General.
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Electronic Health Record | ERP Services and Operations |
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2023 | 2023 |
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Baton Rouge General AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Baton Rouge General implemented Ruby Live Chat on its public website. Ruby Live Chat was deployed to serve as a patient-facing messaging channel and is categorized as Chatbots and Conversational AI for website-based patient engagement and front-line inquiry handling.
The implementation centered on a website-embedded chat widget providing real-time agent messaging, asynchronous messaging persistence, templated responses, and scripted conversational flows consistent with Chatbots and Conversational AI capabilities. Configuration work focused on widget placement, session handoff rules, and agent queueing logic to ensure inbound website chats were routed to patient access and front-desk staff.
Operational coverage emphasized the hospital patient access function and general visitor inquiries, with the chat channel used to surface appointment questions, directions, and basic triage prompts before escalation to clinical teams. Governance adjustments included standardizing intake scripts, defining time-of-day staffing models for live agents, and establishing message handling procedures to align web chat activity with existing intake workflows.
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Baton Rouge General Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Baton Rouge General Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Intelligent Document Processing | Content Management |
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2023 | 2024 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Baton Rouge General CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Donor and Fundraising Management | CRM |
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2020 | 2020 |
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Baton Rouge General ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Baton Rouge General IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2001 | 2001 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Baton Rouge General
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Baton Rouge General Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Baton Rouge General IT executives and key decision makers. This section highlights Baton Rouge General's latest recorded technology evaluations, including Paragon Inpatient EHR for Electronic Health Record on 2026-03-11. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Baton Rouge General digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-11 | Baton Rouge General | Evaluated | Constellation Software Inc. | Paragon Inpatient EHR | Electronic Health Record | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Baton Rouge General Technographics
Baton Rouge General is a Healthcare organization based in United States,
with around 3500 employees and annual revenues of $1.00 billion.
Baton Rouge General operates a diverse technology stack with applications such as
Workday HCM, Paragon Inpatient EHR and Ruby Live Chat,
covering areas like Core HR, Electronic Health Record and Chatbots and Conversational AI.
Baton Rouge General has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Constellation Software Inc. and Ruby.
Baton Rouge General recently adopted applications including
EpicCare Ambulatory in 2023, Ademero Capture Point in 2023 and UKG Pro Workforce Management (Ex UKG Dimensions) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Baton Rouge General’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Baton Rouge General’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Baton Rouge General technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.