Zurich, 8001,
Switzerland
Baur au Lac Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Baur au Lac and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Baur au Lac employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Baur au Lac has purchased the following applications: SAP Central Invoice Management for AP Automation in 2022, Triptease for Reservation and Booking Management in 2017, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Baur au Lac is running and its propensity to invest more and deepen its relationship with SAP , Triptease , SABRE or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Baur au Lac revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Baur au Lac intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Central Invoice Management | AP Automation | ERP Financial Management | Agilita | 2022 | 2023 |
In 2022, Baur au Lac implemented SAP Central Invoice Management as part of an SAP S/4HANA Cloud financial deployment, introducing a cloud ERP foundation for its finance operations. The work aligns with the AP Automation category and delivered first-phase capabilities for real-time financial interpretation and analysis to support faster, more strategic decision-making.
The implementation of SAP Central Invoice Management focused on centralizing invoice receipt and lifecycle processing, including capture, automated routing and approval workflows, and exception handling consistent with AP Automation functional patterns. The SAP S/4HANA Cloud financial solution was configured in tandem to provide unified master data, posting, and reporting capabilities, enabling transactional and analytical continuity between payables processing and core finance.
Agilita served as the implementation partner and supported phased rollout governance, operating on a cloud deployment architecture that ties Central Invoice Management into the broader S/4HANA Cloud financial instance. Operational scope for the initial phase covered finance functions at the Zurich hotel, with the next phase planning to map and implement the hotel logistical processes in April 2023, and a third phase extending the new solutions to the Baur au Lac Vins business by the end of the year.
Project governance emphasized management sponsorship and change management, with the first phase reported as successfully completed through coordinated steering and implementation support from Agilita. The combined SAP Central Invoice Management and SAP S/4HANA Cloud configuration established a centralized AP processing hub, integrated finance reporting, and a phased rollout approach to broaden operational coverage across hotel and retail wine shop functions.
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ERP Financial | ERP Financial Management |
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2022 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Triptease | Legacy | Triptease | Reservation and Booking Management | ERP Services and Operations | n/a | 2017 | 2017 |
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Event Management | Collaboration |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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