Vienna, 1100,
Austria
BAWAG Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by BAWAG Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3207 BAWAG Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BAWAG Group has purchased the following applications: Yokoy Expense for Expense Management in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, CoreMedia for Web Content Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BAWAG Group is running and its propensity to invest more and deepen its relationship with Yokoy , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BAWAG Group revenues, which have grown to $1.32 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BAWAG Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Yokoy | Legacy | Yokoy Expense | Expense Management | ERP Financial Management | n/a | 2022 | 2023 |
In 2022, Bawag P.S.K. Austria deployed Yokoy Expense as its Expense Management solution to automate and standardize travel and expense workflows across the Group. The implementation targeted manual and siloed expense processes within Finance and employee-facing travel and expense operations, bringing 779 users online across six legal entities with project coordination from the Vienna finance organization.
The Yokoy Expense deployment centered on AI-driven expense processing capabilities, configured to support mobile receipt capture and rapid employee submission, automated coding and approval routing, and end-to-end travel cost management. Yokoy Expense’s automation was tuned to reflect Bawag’s approval hierarchies and finance controls, delivering fast approval visibility and centralized processing for expense items.
Integrations were executed to connect Yokoy Expense into Bawag’s existing financial tooling ecosystem, collapsing formerly disjointed workflows into a single automated process while preserving interfaces to downstream accounting and reimbursement processes. The rollout emphasized operational coverage for Finance and cross-functional approvers, with the vendor’s customer success team facilitating stakeholder engagement and configuration iterations identified by the internal finance project team.
Governance and process changes were formalized during the implementation, with finance stakeholders mapping inefficient touchpoints and adopting the platform’s automated routing to reduce manual reconciliation. The reported outcomes include employees processing expenses via smartphone in seconds, faster reimbursements, and a higher level of automation and visibility over approval steps supported by Yokoy Expense.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CoreMedia | Legacy | CoreMedia | Web Content Management | Content Management | n/a | 2023 | 2023 |
In 2023, Bawag P.S.K. Austria deployed CoreMedia as its Web Content Management solution to power its public website. The CoreMedia implementation centralizes customer-facing content across the bank's digital channels and aligns editorial and marketing operations under a single content platform.
The deployment leverages CoreMedia's Web Content Management capabilities, including content authoring and templating, staged content workflows, versioning, and channel-aware publishing to maintain consistent site pages. CoreMedia supports template-driven page composition and editorial workflows for review and approval, enabling structured content lifecycle management for product, service, and informational pages.
Operational ownership is assigned to digital channels and marketing teams within Bawag P.S.K. Austria, who manage localization, content updates, and publishing cadence through CoreMedia. Governance is implemented via role-based editorial permissions and formalized approval workflows, providing controlled publishing, content staging, and auditability for the bank's website.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Remote Monitoring and Management | ITSM |
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2023 | 2023 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Treasury Management | TRM |
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2010 | 2010 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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