Warwick, CV34 4LL,
United Kingdom
Baxi Heating Technographics
Baxi Heating Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Baxi Heating and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Baxi Heating employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Baxi Heating has purchased the following applications: Adyen for Payment Processing in 2022, Access People HR System for Core HR in 2017, Infor M3 for Manufacturing ERP in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Baxi Heating is running and its propensity to invest more and deepen its relationship with Adyen , The Access Group , Alight Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Baxi Heating revenues, which have grown to $452.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Baxi Heating intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Baxi Heating Tech Stack and Enterprise Applications
Baxi Heating ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adyen | Legacy | Adyen | Payment Processing | ERP | n/a | 2022 | 2022 |
In 2022, Baxi Heating deployed Adyen for Payment Processing on its public website. The implementation is focused on the customer-facing checkout and electronic payment authorization flows that handle online transactions from the company's web storefront. Adyen is the application used to centralize card and alternative payment method handling for the site.
The Adyen integration is embedded at the website checkout layer and leverages Payment Processing capabilities such as card tokenization, authorization, settlement orchestration, and reconciliation-ready transaction records. Payment events and authorization responses flow from the Adyen payment layer into the site order processing and fulfillment workflows, and hosted payment components are used to reduce PCI scope while managing payment method configuration through the Adyen console. Operational ownership is centered on ecommerce and payments operations for the website channel, with governance focused on payment method configuration, settlement settings, and authorization handling.
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Baxi Heating HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Access People HR System | Core HR | HCM | n/a | 2017 | 2017 |
In 2017 Baxi Heating implemented Access People HR System, an HCM application from The Access Group, to centralize core human capital management capabilities across the organization. The rollout was positioned to support a shift toward proactive career development after survey results identified perceived gaps in internal growth opportunities. The deployment aligned HR recordkeeping and employee self-service with broader learning and development goals.
The implementation combined Access People HR System configuration with a customized deployment of Access Personalised Learning to deliver career and personality assessments, structured eLearning on career management, productivity, resilience and work life balance, and interactive career activities. Access Personalised Learning was configured to provide specific programmes of activity and a mobile responsive portal offering 24/7 access to thousands of career tools, enabling employees to manage their career development alongside standard HCM workflows. The Access People HR System name and HCM categorization were retained in system documentation and user communications to maintain clarity between HR administration and learning services.
Operational coverage targeted company wide employee access and reflected Baxi Heating’s intent for colleagues to take ownership of career goals, using the Access People HR System alongside the learning platform for employee development workflows. Functional scope emphasized employee self service, career pathway tools, and learning activity tracking, while preserving HR administrative processes within the HCM. The configuration emphasized role based access to development content and programme enrollment driven by employee assessments and manager recommendations.
Governance and process changes focused on embedding career management into routine HR and line manager workflows, shifting accountability for development toward employees with manager facilitation. Adoption outcomes reported in the success story include over 23,000 career activities completed within the first year of the Access Personalised Learning deployment. The narrative documents a coordinated HCM and learning platform approach, vendor alignment with The Access Group, and a governance emphasis on continuous employee-driven development.
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Payroll | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Baxi Heating ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor M3 | Manufacturing ERP | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Baxi Heating implemented Infor M3 as its Manufacturing ERP across its United Kingdom operations, replacing Movex as the company core ERP. The implementation targeted the Preston, Lancashire manufacturing and distribution footprint of Baxi Heating, which is part of BDR Thermea.
The Infor M3 deployment was configured to address core Manufacturing ERP capabilities, with analyst-observed emphasis on core financials, inventory management, manufacturing execution and order management modules consistent with manufacturing and distribution requirements. Configuration work focused on aligning product and bill of materials structures, shop floor transaction flows and inventory valuation to support domestic and commercial water heating product lines.
Integration activity during the ERP upgrade included work to enhance Salesforce CRM functionality alongside the Infor M3 rollout, and data migration from Movex into Infor M3 to consolidate master data and transactional history. Operational coverage encompassed manufacturing, distribution, finance and sales functions within the UK, with the Infor M3 application serving as the central transactional system for those business functions.
Governance and rollout followed a phased UK implementation approach, with centralized master data governance and process alignment across procurement, production planning and order-to-cash workflows. Change efforts emphasized standardized ERP-driven processes to replace previous Movex-driven workflows and to establish single-source transactional control in Infor M3.
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Baxi Heating Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Baxi Heating Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2017 | 2017 |
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Baxi Heating SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Warehouse Management | SCM |
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2020 | 2020 |
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Baxi Heating CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Baxi Heating TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Baxi Heating IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Baxi Heating CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Baxi Heating Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Baxi Heating
Apps Being Evaluated by Baxi Heating Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||