North Billerica, 01862, MA,
United States
Baystate Pool Supplies Technographics
Baystate Pool Supplies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Baystate Pool Supplies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Baystate Pool Supplies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Baystate Pool Supplies has purchased the following applications: Epicor Prelude for Distribution ERP in 2010, Microsoft 365 for Collaboration in 2015, Adobe Commerce (ex Magento) for eCommerce in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Baystate Pool Supplies is running and its propensity to invest more and deepen its relationship with Epicor , Microsoft , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Baystate Pool Supplies revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Baystate Pool Supplies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Baystate Pool Supplies Tech Stack and Enterprise Applications
Baystate Pool Supplies ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Prelude | Distribution ERP | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010 Baystate Pool Supplies implemented Epicor Prelude as its Distribution ERP to centralize core distribution operations. Epicor Prelude serves as the primary Distribution ERP platform supporting B2B sales, logistics, invoicing, billing and accounting across the company.
The implementation focused on standard distribution modules including order management, inventory control, purchasing, invoicing and financial accounting, with CRM functionality to support inside and outside sales. Configuration emphasized order to cash workflows, purchase order processing and warehouse receiving, and included role based access for sales, warehouse and finance users.
Operational scope covered B2B sales, logistics, billing and accounting departments, enabling centralized transaction processing and consolidated operational records in Epicor Prelude. Governance was structured around designated system stewards in finance and operations, standardized workflows for order entry, invoicing and reconciliation, and phased user training for on site teams.
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Baystate Pool Supplies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Baystate Pool Supplies deployed Microsoft 365 as a Collaboration platform across its US distribution organization. Baystate Pool Supplies Microsoft 365 Collaboration supports core business functions such as internal email, document management and team communication for a midmarket workforce of about 250 employees, and public site references indicate Microsoft 365 is used on their website.
The Microsoft 365 deployment includes standard collaboration capabilities such as cloud mailbox and calendaring, shared document libraries and intranet style content, real time team communication, and file synchronization with desktop Office applications. Microsoft 365 is configured as a cloud tenant to manage user identities, provision accounts, and enforce content access, with centralized configuration of document libraries and collaboration sites to align with distribution workflows.
Operational coverage spans customer facing teams, back office operations, and warehouse support, where Microsoft 365 is used to coordinate orders, share product and pricing documents, and manage service communications. The presence of Microsoft 365 on the public website indicates tenant level services and cloud hosted mail or content delivery are exposed to external touchpoints rather than on premises assets.
Governance is organized around a central tenant administration model, role based access control for document and site permissions, and content lifecycle rules to manage shared assets. Rollout and adoption are structured to support standard collaboration workflows, with configuration focused on permission governance, shared library taxonomy, and user provisioning processes.
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Baystate Pool Supplies eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Commerce (ex Magento) | eCommerce | eCommerce | n/a | 2014 | 2014 |
In 2014 Baystate Pool Supplies implemented Adobe Commerce (ex Magento) to power its customer-facing website and enable eCommerce capability. The deployment established a Magento-based storefront that centralizes online catalog presentation, customer account management, shopping cart and checkout workflows, and site content management for the company website baystatepools.com.
Adobe Commerce (ex Magento) was configured to support core eCommerce modules including product catalog and attribute management, category merchandising, product detail pages, shopping cart and checkout, promotions and coupon rules, and an administrative order management console. Order capture and fulfillment workflows were organized through the platform’s backend processes, aligning online merchandising with operations and customer service functions.
Architecturally the implementation follows a web and application tier model with a database-backed catalog and session management typical of Adobe Commerce deployments, supporting secure checkout flows and centralized site operations. Operational coverage spans merchandising, online sales, customer service, and fulfillment teams, with governance centered on catalog updates, promotion scheduling, and ongoing site administration.
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Shipping Management | eCommerce |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Baystate Pool Supplies
Apps Being Evaluated by Baystate Pool Supplies Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-07-10 | Baystate Pool Supplies | Evaluated | Epicor | Epicor Prelude | Distribution ERP | ERP Services and Operations |
| 2025-05-12 | Baystate Pool Supplies | Evaluated | IBM | IBM Cognos Analytics | Analytics and BI | Analytics and BI |