London, x, W1B 5DS,
United Kingdom
Bbh Partners LLP Technographics
Bbh Partners LLP Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bbh Partners LLP and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Bbh Partners LLP employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bbh Partners LLP has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, DocuSign eSignature for Digital Signing in 2022, Zendesk Service for Customer Support in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bbh Partners LLP is running and its propensity to invest more and deepen its relationship with Google , DocuSign , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bbh Partners LLP revenues, which have grown to $140.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bbh Partners LLP intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bbh Partners LLP Tech Stack and Enterprise Applications
Bbh Partners LLP Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Bbh Partners LLP implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment established a cloud first productivity layer for the communications firm headquartered in the United Kingdom, providing a unified environment for corporate email, calendaring and document collaboration across the organization.
Google Workspace (Formerly Google G-Suite) was configured to deliver Gmail, Google Calendar, Google Drive, Google Docs, Sheets and Slides, alongside the Google Admin console for tenant administration. Configuration work focused on centralized user provisioning, organizational units and role based access controls, with shared drives and collaborative document editing enabled for cross functional creative and account teams.
The implementation was operated as a cloud native Collaboration architecture, leveraging browser and mobile access to support distributed workflows across the firm. Standard Collaboration capabilities such as real time coauthoring, version history and centralized storage were used to streamline creative review cycles and day to day agency operations.
Governance was implemented through Google Workspace administrative controls, audit logging and retention policy configuration, with administration routed through the Google Admin console and corporate IT processes. Ongoing operational management emphasized account lifecycle, access governance and workspace provisioning to maintain consistent collaboration and security posture across the company.
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Bbh Partners LLP Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
In 2022, Bbh Partners LLP deployed DocuSign eSignature as a Digital Signing solution on its corporate website. The deployment embeds DocuSign eSignature to capture digital signatures for client-facing agreements and web consent workflows, positioning Bbh Partners LLP DocuSign eSignature Digital Signing to support online client agreement capture directly through the company site. This implementation targets client services and legal-facing processes that require verified web-based signature capture and auditable consent records.
The configuration leverages embedded signing and document lifecycle controls typical of Digital Signing platforms, including signature authentication, audit trail capture, and envelope routing configured for web-initiated transactions. DocuSign eSignature is integrated into the public website to present signature-ready documents and persist signed artifacts for compliance and tracking within the firm’s web workflows. Governance focuses on retaining signed records and recording signature events to maintain evidentiary integrity for web-based client agreements.
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Bbh Partners LLP CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2018 | 2018 |
In 2018, Bbh Partners LLP deployed Zendesk Service on its website to centralize customer facing support intake and manage client inquiries. The implementation aligns with the Customer Support category and was positioned to serve client services and support functions within the company of approximately 1,000 employees headquartered in the United Kingdom.
Zendesk Service was configured to operate as the primary ticketing and case management layer, using standard Customer Support capabilities such as web widget submission routing, a knowledge base and help center for self service, ticket workflows with macros and SLA-aware queues, and built in reporting for operational visibility. Configuration work emphasized ticket lifecycle orchestration and agent-facing workflow templates to standardize responses across client facing teams.
Operationally the solution was embedded on the corporate website to capture incoming inquiries and route them into Zendesk Service queues, centralizing web contact forms and customer facing messaging into a unified support platform. The deployment model focused on web channel consolidation rather than replacing or naming any prior product, keeping integration scope concentrated on website embed and internal agent adoption across client services and support groups.
Governance centered on establishing ticket ownership, response SLAs and knowledge base editorial controls to ensure consistent client communications and repeatable resolution processes. Rollout activities emphasized agent training on Zendesk Service workflows and ongoing configuration governance to maintain macro libraries and queue definitions as support patterns evolved.
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Bbh Partners LLP PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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Bbh Partners LLP IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Bbh Partners LLP
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Bbh Partners LLP Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-01-06 | Bbh Partners LLP | Evaluated | ION Investment Group | ION Openlink Endur | ETRM | TRM |
| 2024-10-16 | Bbh Partners LLP | Evaluated | Oracle | Oracle Utilities Customer Care and Billing | Utilities Customer Care and Billing | CRM |
| 2024-10-02 | Bbh Partners LLP | Evaluated | SAP | SAP Commerce Cloud (ex Hybris) | eCommerce | eCommerce |
| 2024-09-24 | Bbh Partners LLP | Evaluated |
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Trading Platform | Investment Management |