Vancouver, V6C 0B9, BC,
Canada
BC Ferries Technographics
BC Ferries Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BC Ferries and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4343 BC Ferries employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BC Ferries has purchased the following applications: Microsoft Power BI for Analytics and BI in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, SAP Commerce Cloud (ex Hybris) for eCommerce in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BC Ferries is running and its propensity to invest more and deepen its relationship with Microsoft , Cisco Systems , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BC Ferries revenues, which have grown to $860.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BC Ferries intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BC Ferries Tech Stack and Enterprise Applications
BC Ferries Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2016 | 2018 |
In 2016 BC Ferries deployed Microsoft Power BI as part of an Analytics and BI program to establish centralized reporting and self-service analytics. The initial implementation used a custom co-located server architecture to consolidate report hosting, workflow orchestration, and in-browser document rendering.
Microsoft Power BI implementation at BC Ferries was configured alongside SSRS and PowerBI Server to support interactive dashboards, dataset publishing, and paginated reporting. Workflow Manager was used to orchestrate report scheduling and related automation, while Office Online Server 2016 was co-located to provide browser-based viewing and rendering of Office documents and report exports.
The production footprint combined Workflow Manager and Office Online Server 2016 on the same custom server with SSRS and PowerBI Server, creating an on-premises analytics stack that unified interactive and paginated reporting. Integration points focused on report hosting, scheduling, and document rendering rather than cloud-native services, reflecting an on-premises deployment model.
Governance and operational controls emphasized role-based access and report lifecycle management, with IT and business data owners overseeing change control and publishing workflows. The BC Ferries Microsoft Power BI Analytics and BI implementation delivered a consolidated platform for enterprise reporting and controlled self-service analytics across business functions.
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BC Ferries Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, BC Ferries implemented Cisco Webex Meetings to provide web-accessible conferencing capabilities. Cisco Webex Meetings is deployed on the BC Ferries public website and is categorized under Audio Video and Web Conferencing, supporting both staff-facing collaboration and customer-facing communication workflows.
Cisco Webex Meetings provides browser-based video and audio conferencing, screen sharing, meeting recording, and participant management consistent with Audio Video and Web Conferencing deployments. Configuration emphasizes embedded join workflows and secure access controls for web sessions, aligning the BC Ferries Cisco Webex Meetings installation with corporate communications and operational collaboration functions across the organization.
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BC Ferries eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Commerce Cloud (ex Hybris) | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020, BC Ferries implemented SAP Commerce Cloud (ex Hybris) as its primary eCommerce platform on the public BC Ferries website, positioning SAP Commerce Cloud as the front end for online passenger transactions and self service. This deployment establishes the application name SAP Commerce Cloud (ex Hybris) and the Apps Category eCommerce in the company digital stack.
The implementation focuses on standard eCommerce functional modules including the storefront and content management capabilities, product catalog and pricing configuration, customer account and authentication flows, shopping cart and checkout orchestration, and promotional merchandising. Configuration work emphasized storefront templates, catalog modeling for fare and ancillary offerings, and checkout workflows suitable for ticketing and time based services, consistent with eCommerce platform patterns.
Operationally the platform is used to centralize digital commerce activity on the corporate website and to support commercial and customer experience teams responsible for merchandising and content governance. Governance and rollout centered on site section staging and content approval workflows, with platform administration aligned to digital operations and customer service functions. The narrative documents BC Ferries SAP Commerce Cloud deployment at the intersection of website commerce, customer account management, and online ticketing commerce operations.
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eCommerce | eCommerce |
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2021 | 2021 |
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BC Ferries IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at BC Ferries
Apps Being Evaluated by BC Ferries Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-06-28 | BC Ferries | Evaluated | Hyland | Hyland Perceptive Content (ex ImageNow) | Enterprise Content Management | Content Management |
| 2024-06-20 | BC Ferries | Evaluated | IBM | IBM Maximo | Enterprise Asset Management | ERP Services and Operations |