Beacon Lighting
5 Bastow Place,
Mulgrave, 3170, VIC,
Australia
Mulgrave, 3170, VIC,
Australia
61 3 8561 1555
Retail
Beacon Lighting Technographics
Beacon Lighting Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Beacon Lighting and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Beacon Lighting employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Beacon Lighting has purchased the following applications: PayPal Enterprise for Payment Processing in 2021, ADP PayForce for Payroll in 2014, LiveChat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Beacon Lighting is running and its propensity to invest more and deepen its relationship with PayPal , Block (ex Square, Inc) , Affirm or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Beacon Lighting revenues, which have grown to $237.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Beacon Lighting intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Beacon Lighting Tech Stack and Enterprise Applications
Beacon Lighting ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Enterprise | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Beacon Lighting integrated PayPal Enterprise into its public website to centralize Payment Processing for its e-commerce channel. Beacon Lighting implemented PayPal Enterprise on beaconlighting.com.au to handle online checkout, payment authorization, and settlement for its retail transactions in Australia.
The deployment followed standard payment gateway architecture, combining client-side checkout components with server-to-server transaction processing and tokenization to reduce card data exposure. Functional capabilities implemented include hosted checkout and wallet acceptance, card payment routing, and fraud screening workflows consistent with Payment Processing implementations. Configuration work focused on tokenization, authorization flows, and transaction logging to support reconciliation and dispute handling.
Operational scope covers online sales, order management touchpoints, and finance teams responsible for settlement and reconciliation across Beacon Lighting's Australian retail operations. The PayPal Enterprise integration is instrumented for transaction reporting and merchant account management via PayPal merchant tools, and governance activities mapped payment settlement flows and operational handoffs between e-commerce and finance during the website rollout.
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Beacon Lighting HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP PayForce | Payroll | HCM | n/a | 2014 | 2014 |
In 2014, Beacon Lighting deployed ADP PayForce for Payroll. The deployment used ADP PayForce, a cloud payroll platform, to centralize payroll operations across Beacon Lighting's Australian workforce of approximately 1000 employees. The implementation focused on core payroll processing, statutory tax configuration for Australia, automated pay run orchestration and electronic payslip distribution, reflecting typical Payroll functional workflows. Beacon Lighting ADP PayForce Payroll supports payroll administration, pay calculation and payroll reporting as the central payroll engine for the company.
Configuration emphasized Payroll modules for scheduling, tax and compliance rules, payroll reporting and role based payroll controls. Operational governance centered on centralized payroll administration and pay run approval workflows to align payroll execution with corporate processes. The ADP PayForce application delivered payroll administration, pay calculation automation and payroll data security capabilities as part of the Payroll deployment. The ADP case study lists Beacon Lighting as an ADP PayForce customer.
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Workforce Scheduling | HCM |
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2020 | 2020 |
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Beacon Lighting AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Beacon Lighting implemented LiveChat on its public website. The LiveChat deployment provides Chatbots and Conversational AI functionality to support the retailer's online customer engagement and e-commerce assistance in Australia.
Implementation centered on embedding the LiveChat JavaScript chat widget across product and checkout pages, enabling real time visitor to agent conversations. Standard LiveChat capabilities were configured including the agent console, automated greeting rules, canned responses, and basic conversational AI autoresponders to qualify and route inquiries. Configuration emphasized e-commerce workflows such as product guidance, order status inquiries, and pre purchase assistance.
Operational ownership sits with customer service and e-commerce teams, who use the LiveChat agent application to manage sessions and handoffs during agreed service hours. The deployment covers the corporate website and online storefront, delivering synchronous messaging alongside existing web content without stated backend system integrations.
Governance focused on configuring routing rules and canned response libraries to standardize agent communications and handover to live agents for complex issues. LiveChat serves as the site level conversational layer, supporting customer service and online sales functions across the Beacon Lighting web presence.
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Beacon Lighting Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Beacon Lighting Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Beacon Lighting eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2021 | 2021 |
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Beacon Lighting SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Advanced Planning and Scheduling | SCM |
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2020 | 2020 |
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Beacon Lighting CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Beacon Lighting ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Beacon Lighting PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Beacon Lighting IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Beacon Lighting CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Beacon Lighting
| First Name | Last Name | Title | Function | Department | Phone | |
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Payroll Officer | Manager | Finance | |
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Payroll Manager | Manager | Finance | |
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Group Human Resources Manager | Manager | HR | |
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Payroll Manager | Manager | Finance | |
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HR Officer | Manager | HR | |
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Apps Being Evaluated by Beacon Lighting Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Beacon Lighting IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Beacon Lighting digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Beacon Lighting Technographics
Beacon Lighting is a Retail organization based in Australia,
with around 1000 employees and annual revenues of $237.0 million.
Beacon Lighting operates a diverse technology stack with applications such as
PayPal Enterprise, ADP PayForce and LiveChat,
covering areas like Payment Processing, Payroll and Chatbots and Conversational AI.
Beacon Lighting has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as PayPal, ADP and LiveChat, Inc..
Beacon Lighting recently adopted applications including
PayPal Enterprise in 2021, Block Afterpay in 2021 and Affirm in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Beacon Lighting’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Beacon Lighting’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Beacon Lighting technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.