Warwick, 02886-1378, RI,
United States
Beacon Mutual Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Beacon Mutual and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 159 Beacon Mutual employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Beacon Mutual has purchased the following applications: InsurePay Pay-as-you-go for Insurance Billing Administration in 2013, ReachLocal Live Chat for Chatbots and Conversational AI in 2020, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Beacon Mutual is running and its propensity to invest more and deepen its relationship with InsurePay , ReachLocal , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Beacon Mutual revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Beacon Mutual intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| InsurePay | Legacy | InsurePay Pay-as-you-go | Insurance Billing Administration | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013 Beacon Mutual implemented InsurePay Pay-as-you-go to instrument payroll-based workers compensation billing within its Insurance Billing Administration stack. The deployment timeline aligns with vendor reporting that Beacon began use around 2012/2013, establishing a multi-year operational relationship with the InsurePay Pay-as-you-go application.
The implementation focused on pay-as-you-go billing capability and payroll-based premium calculation, shifting premium assessment from upfront deposits to actual payroll activity. Configuration emphasized periodic premium reconciliation and audit-ready premium reporting, enabling continuous premium adjustments tied to reported payroll, and standard Insurance Billing Administration workflows for invoicing and account reconciliation.
Operational coverage centered on finance and payroll functions and extended across Beacon Mutual policyholders in the United States New England region. The implementation influenced policyholder billing and premium audit processes, aligning billing cycles with employer payroll reporting and reducing timing mismatches between payroll exposure and premium assessment.
Governance and outcomes reported by the vendor include elimination of initial deposits, premiums calculated on actual payroll, simplified premium audits, improved accuracy for finance and payroll, and an improved policyholder experience. The solution has been in long-term use according to the vendor blog, indicating sustained operational adoption of InsurePay Pay-as-you-go within Beacon Mutuals Insurance Billing Administration environment.
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Insurance Billing Administration | ERP Services and Operations |
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2012 | 2012 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ReachLocal | Legacy | ReachLocal Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2025 | 2025 |
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Chatbots and Conversational AI | AI-Powered Application |
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2025 | 2025 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2014 | 2014 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2014 | 2014 |
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2024 | 2024 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Backup as a Service (BaaS) | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2019 | 2019 |
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Domain Name System (DNS) | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2024 | 2024 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2014 | 2014 |
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