Hillside, 60162, IL,
United States
Belden Universal Technographics
Belden Universal Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Belden Universal and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Belden Universal employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Belden Universal has purchased the following applications: Syspro Manufacturing ERP for Manufacturing ERP in 2017, Olark Live Chat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Belden Universal is running and its propensity to invest more and deepen its relationship with SYSPRO , Olark , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Belden Universal revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Belden Universal intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Belden Universal Tech Stack and Enterprise Applications
Belden Universal ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SYSPRO | Legacy | Syspro Manufacturing ERP | Manufacturing ERP | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Belden Universal deployed Syspro Manufacturing ERP to support core transactional and financial operations at the 25-employee manufacturing firm. The implementation was used in Broadview, Illinois and is documented through staff accounting activity executed in SYSPRO during July through September 2017.
The deployment centered on financial and transactional modules inside Syspro Manufacturing ERP, including accounts receivable, accounts payable, cash management, and invoicing workflows. Recorded staff duties show recoding daily cash, processing receipts, and invoicing customers through the system, indicating configuration for ledger posting, receipt application, and transactional controls consistent with a Manufacturing ERP implementation.
Operational scope was primarily accounting and finance, with staff accountants operating day-to-day AR and AP processes in Syspro Manufacturing ERP. Governance emphasis was on transactional workflow control and accurate cash posting, with system use documented during the July to September 2017 staffing period rather than an extended multi-phase rollout.
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Belden Universal AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Belden Universal implemented Olark Live Chat on their website. Belden Universal implemented Olark Live Chat, classified in the Chatbots and Conversational AI category, to support customer engagement and lead capture functions. The deployment placed the Olark Live Chat widget on public product and contact pages to enable real time conversational support and simple workflow automation for common inquiries. Configuration focused on agent console access for sales and customer service staff and on canned responses to accelerate reply times.
Operational scope covered the external website presence at beldenuniversal.com and routed chat activity into day to day sales and support workflows. Governance was lightweight with chat ownership assigned to sales and customer service teams, standard availability schedules, and templated response maintenance. No named integrations beyond the website were documented in the source, and no implementation partner was specified. This entry clarifies the relationship, Belden Universal implemented Olark Live Chat in the Chatbots and Conversational AI category to support website customer engagement.
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Belden Universal Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Belden Universal implemented Microsoft 365 as its Collaboration platform. Belden Universal uses Microsoft 365 on their website and as a centralized cloud-hosted productivity environment for employees across its United States operations.
The Microsoft 365 deployment is organized around core Collaboration capabilities, including Exchange Online for corporate email, SharePoint Online for content hosting and site-facing document collaboration, Microsoft Teams for real-time communication, and OneDrive for personal file sync and sharing. Administration is managed through a single Microsoft 365 tenant model with tenant-level account provisioning and role-based access controls appropriate for a 25 person manufacturing organization. The implementation supports business functions such as internal communications, document lifecycle and collaboration, and website content delivery via Microsoft 365 hosted content.
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Belden Universal SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Advanced Planning and Scheduling | SCM |
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2023 | 2023 |
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Belden Universal CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Belden Universal IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Belden Universal
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Belden Universal Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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