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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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Belden Universal Tech Stack and Enterprise Applications

Belden Universal ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SYSPRO Legacy Syspro Manufacturing ERP Manufacturing ERP ERP Services and Operations n/a 2017 2017
In 2017, Belden Universal deployed Syspro Manufacturing ERP to support core transactional and financial operations at the 25-employee manufacturing firm. The implementation was used in Broadview, Illinois and is documented through staff accounting activity executed in SYSPRO during July through September 2017. The deployment centered on financial and transactional modules inside Syspro Manufacturing ERP, including accounts receivable, accounts payable, cash management, and invoicing workflows. Recorded staff duties show recoding daily cash, processing receipts, and invoicing customers through the system, indicating configuration for ledger posting, receipt application, and transactional controls consistent with a Manufacturing ERP implementation. Operational scope was primarily accounting and finance, with staff accountants operating day-to-day AR and AP processes in Syspro Manufacturing ERP. Governance emphasis was on transactional workflow control and accurate cash posting, with system use documented during the July to September 2017 staffing period rather than an extended multi-phase rollout.
Belden Universal AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Olark Legacy Olark Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016, Belden Universal implemented Olark Live Chat on their website. Belden Universal implemented Olark Live Chat, classified in the Chatbots and Conversational AI category, to support customer engagement and lead capture functions. The deployment placed the Olark Live Chat widget on public product and contact pages to enable real time conversational support and simple workflow automation for common inquiries. Configuration focused on agent console access for sales and customer service staff and on canned responses to accelerate reply times. Operational scope covered the external website presence at beldenuniversal.com and routed chat activity into day to day sales and support workflows. Governance was lightweight with chat ownership assigned to sales and customer service teams, standard availability schedules, and templated response maintenance. No named integrations beyond the website were documented in the source, and no implementation partner was specified. This entry clarifies the relationship, Belden Universal implemented Olark Live Chat in the Chatbots and Conversational AI category to support website customer engagement.
Belden Universal Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018, Belden Universal implemented Microsoft 365 as its Collaboration platform. Belden Universal uses Microsoft 365 on their website and as a centralized cloud-hosted productivity environment for employees across its United States operations. The Microsoft 365 deployment is organized around core Collaboration capabilities, including Exchange Online for corporate email, SharePoint Online for content hosting and site-facing document collaboration, Microsoft Teams for real-time communication, and OneDrive for personal file sync and sharing. Administration is managed through a single Microsoft 365 tenant model with tenant-level account provisioning and role-based access controls appropriate for a 25 person manufacturing organization. The implementation supports business functions such as internal communications, document lifecycle and collaboration, and website content delivery via Microsoft 365 hosted content.
Belden Universal SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Advanced Planning and Scheduling SCM 2023 2023
Belden Universal CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Tracking and Recording CRM 2021 2021
Customer Experience CRM 2021 2021
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2019 2019
Belden Universal IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Belden Universal

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Belden Universal Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Belden Universal IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Belden Universal digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Belden Universal Technographics
Belden Universal is a Manufacturing organization based in United States, with around 25 employees and annual revenues of $2.0 million.
Belden Universal operates a diverse technology stack with applications such as Syspro Manufacturing ERP, Olark Live Chat and Microsoft 365, covering areas like Manufacturing ERP, Chatbots and Conversational AI and Collaboration.
Belden Universal has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SYSPRO, Olark and Microsoft.
Belden Universal recently adopted applications including ECI APS in 2023, CallRail Call Tracking in 2021 and Hotjar in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Belden Universal’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Belden Universal’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Belden Universal technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.