Houston, 77380, TX,
United States
Benchmark Hospitality International Technographics
Benchmark Hospitality International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Benchmark Hospitality International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Benchmark Hospitality International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Benchmark Hospitality International has purchased the following applications: Sage Intacct for ERP Financial in 2013, SABRE Synxis Guest Connect for Reservation and Booking Management in 2014, Crazy Egg for Marketing Analytics in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Benchmark Hospitality International is running and its propensity to invest more and deepen its relationship with Sage , SABRE , Amadeus IT Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Benchmark Hospitality International revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Benchmark Hospitality International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Benchmark Hospitality International Tech Stack and Enterprise Applications
Benchmark Hospitality International ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | Blytheco | 2013 | 2013 |
Benchmark Hospitality of San Antonio, LLC selected and deployed Sage Intacct in 2013 to replace a legacy financial system, establishing Intacct as the organization’s ERP Financial application. The implementation targeted core financial functions—general ledger, accounts payable and receivable—and included hands-on training for new managers; training activity also covered Birchstreet and Workday, signaling coordinated operational use of finance, procurement and HR systems. Rollout emphasis was on manager-level enablement to support day-to-day financial controls and procurement workflows across the company’s properties.
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Benchmark Hospitality International ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SABRE | Legacy | SABRE Synxis Guest Connect | Reservation and Booking Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Benchmark Hospitality of San Antonio, LLC deployed SABRE Synxis Guest Connect for Reservation and Booking Management on its public website. The SABRE Synxis Guest Connect implementation functions as the website booking engine, delivering real-time availability, rate presentation, booking flow and guest profile capture to support online reservations. Benchmark Hospitality of San Antonio, LLC uses SABRE Synxis Guest Connect in Reservation and Booking Management to centralize online booking and to route confirmed reservations into property reservation workflows.
Configuration focused on web booking and inventory display capabilities typical of a Reservation and Booking Management solution, with workflows for availability search, date and rate rules, and guest data collection. Operational coverage emphasizes e-commerce and reservations teams and the handoff to front desk operations, while governance centered on standardizing online booking flows and consistent guest data capture across the property web presence. The deployment is explicitly implemented on the company website using SABRE Synxis Guest Connect.
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Reservation and Booking Management | ERP Services and Operations |
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2016 | 2016 |
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Benchmark Hospitality International CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crazy Egg | Legacy | Crazy Egg | Marketing Analytics | CRM | n/a | 2015 | 2015 |
In 2015, Benchmark Hospitality of San Antonio, LLC implemented Crazy Egg on its public website. Crazy Egg is used as a Marketing Analytics application to capture on-page user behavior across resort and hotel property pages and to support analysis of booking touchpoints and content engagement.
The deployment is a client-side instrumentation model, with Crazy Egg embedded as a site script that generates heatmaps, click maps, scroll maps and session recordings for page-level behavioral analysis. Operational ownership is centered in digital marketing and web operations teams, who use Crazy Egg for user experience analysis, conversion funnel inspection and A/B testing planning. Implementation governance includes page-level tagging practices and access controls for snapshot data, and the Crazy Egg Marketing Analytics instance is positioned as a front-end behavioral instrumentation layer to inform site optimization workflows.
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Marketing Analytics | CRM |
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2019 | 2019 |
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Benchmark Hospitality International TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Benchmark Hospitality International PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2013 | 2013 |
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Benchmark Hospitality International IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Benchmark Hospitality International
Apps Being Evaluated by Benchmark Hospitality International Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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