BendPak
30440 Agoura Road,
Agoura Hills, 91301, CA,
United States
Agoura Hills, 91301, CA,
United States
1 805-933-9970
Distribution
BendPak Technographics
BendPak Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BendPak and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 BendPak employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BendPak has purchased the following applications: SAP Business ByDesign for ERP Financial in 2010, Infor CloudSuite Distribution for Distribution ERP in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BendPak is running and its propensity to invest more and deepen its relationship with SAP , Infor , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BendPak revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BendPak intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BendPak Tech Stack and Enterprise Applications
BendPak ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business ByDesign | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, BendPak implemented SAP Business ByDesign as its ERP Financial application. The deployment migrated inventory and transactional processes from MAS 200 into SAP Business ByDesign and consolidated core financials, inventory management, inbound and outbound logistics, and production transaction workflows.
Configuration emphasized inventory management and financial modules within SAP Business ByDesign, with explicit support for inventory accuracy controls, transaction posting for inbound and outbound operations, and production transaction recording. Operations and logistics configuration included workload planning and volume forecasting routines to align daily and weekly scheduling with production and shipping demands.
The implementation covered the BendPak Santa Paula, CA operations, with operational scope concentrated on the inbound, outbound, and production departments at that site. Integration points were established to support transactional flow between warehouse processes and the financial ledger within SAP Business ByDesign, and process instrumentation was oriented toward inventory adjustments and deviation tracking.
Governance and process change focused on structured training and operational ownership, with training delivered to inbound, outbound, and production personnel and supervisory responsibilities aligned to hiring, performance appraisal, and safety compliance. Daily and weekly workload planning routines and safety reporting investigations were embedded into operational governance to enforce inventory accuracy metrics and process compliance.
Outcomes documented in the implementation context include assistance in the inventory migration to SAP Business ByDesign and ongoing efforts to ensure all inventory accuracy metrics are met, including adjustments and deviations. The project emphasized role-based training, procedural controls for inventory accuracy, and the institutionalization of workload forecasting routines within the ERP Financial environment.
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BendPak ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor CloudSuite Distribution | Distribution ERP | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, BendPak implemented Infor CloudSuite Distribution to consolidate core distribution functions under a cloud-based Distribution ERP. The deployment targeted corporate operations in Mobile, Alabama and aimed to centralize order and inventory workflows across purchasing, warehouse, and service teams.
Infor CloudSuite Distribution was configured to support standard distribution modules including inventory management, order management, purchasing, warehouse management, and basic financial posting workflows consistent with a Distribution ERP. Configuration work emphasized handling both warranty and purchase order lifecycles, and mapping product configurations to serviceable items used in field installations and technical support.
Operational processes continued to rely on specialist systems for adjacent functions, with Freshdesk used for ticketing, TalkDesk providing VoIP contact handling, and SolidWorks serving as the source for CAD data and product bills of materials referenced during order entry and technical documentation. Order generation and updates were executed using SX.e and CSD ERP systems by Infor during the implementation period, with those systems coexisting with Infor CloudSuite Distribution to support order processing and service transactions.
Governance and rollout focused on procedural alignment and hands-on training, the technical writing team updated product manuals and work instructions, and on-site installations were used as training opportunities to operationalize the new Distribution ERP workflows. Quality assurance and key performance indicators were embedded in support and operations practices, with Freshdesk ticketing and TalkDesk call routing used to enforce incident and service request workflows tied back to order and inventory processes.
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BendPak Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, BendPak implemented Cisco Webex Meetings to standardize cloud based conferencing across the organization. BendPak deployed Cisco Webex Meetings in the Audio Video and Web Conferencing category to provide video meetings, screen sharing, and recording capabilities for its distribution operations and internal collaboration.
The deployment was provisioned as a cloud hosted service with tenant administration, role based user provisioning, and meeting policy configuration. Functional capabilities implemented include meeting scheduling, participant management, recording capture, and browser embedded meeting experiences, with Cisco Webex Meetings integrated onto the corporate website to surface meeting links and booking flows.
Operational scope encompassed corporate functions such as sales and customer support, enabling external customer meetings through website embedded conferencing and internal cross team collaboration. Governance emphasized centralized administration, standardized meeting workflows, and policy controls to manage user access and meeting security.
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Collaboration | Collaboration |
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2018 | 2018 |
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BendPak Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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BendPak eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Product Review Management | eCommerce |
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2020 | 2020 |
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BendPak CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2009 | 2009 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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BendPak PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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3D Modeling | PLM and Engineering |
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2017 | 2017 |
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BendPak PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2022 | 2022 |
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BendPak IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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BendPak CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at BendPak
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by BendPak Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BendPak IT executives and key decision makers. This section highlights BendPak's latest recorded technology evaluations, including Salesforce B2C Commerce for eCommerce on 2025-09-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BendPak digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-06 | BendPak | Evaluated | Salesforce | Salesforce B2C Commerce | eCommerce | eCommerce |
FAQ - APPS RUN THE WORLD BendPak Technographics
BendPak is a Distribution organization based in United States,
with around 120 employees and annual revenues of $15.0 million.
BendPak operates a diverse technology stack with applications such as
SAP Business ByDesign, Infor CloudSuite Distribution and Cisco Webex Meetings,
covering areas like ERP Financial, Distribution ERP and Audio Video and Web Conferencing.
BendPak has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Infor and Cisco Systems.
BendPak recently adopted applications including
Talkdesk CX Cloud in 2022, Microsoft Clarity in 2022 and SendinBlue in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BendPak’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates BendPak’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BendPak technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.