Bergzeit Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bergzeit and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 370 Bergzeit employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bergzeit has purchased the following applications: Klarna Payments for Payment Processing in 2022, Zoovu for Chatbots and Conversational AI in 2022, Iconosquare for Analytics and BI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bergzeit is running and its propensity to invest more and deepen its relationship with Klarna , Zoovu , Iconosquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bergzeit revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bergzeit intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Klarna | Legacy | Klarna Payments | Payment Processing | ERP Financial Management | n/a | 2022 | 2022 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoovu | Legacy | Zoovu | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Bergzeit implemented Zoovu on its website to enhance online product discovery and assisted commerce. Zoovu is deployed as the customer facing conversational layer categorized under Chatbots and Conversational AI, providing guided selling, conversational product finders, and decision logic to surface product matches. Configuration work concentrated on content mapping, conversational flows, and embedding Zoovu widgets into product pages and category navigation.
The implementation concentrated on the ecommerce and digital merchandising functions, with the website as the primary operational scope and customer service receiving routed conversational leads. Integrations are limited to the site front end as documented, and governance responsibilities center on the merchandising team for script updates and conversation content management. Zoovu event tracking was instrumented for conversational analytics and ongoing tuning of decision paths.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Iconosquare | Legacy | Iconosquare | Analytics and BI | Analytics and BI | n/a | 2022 | 2022 |
In 2022, Bergzeit implemented Iconosquare on their website. Iconosquare is deployed as the companys Analytics and BI application to capture website content performance and audience engagement, with the implementation centered on web embedded tracking and cloud hosted dashboards that consolidate site-level signals for analysis.
Configuration emphasized dashboarding, reporting, visualization, and temporal trend analysis within Iconosquare, delivering role based access to marketing and ecommerce stakeholders. The deployment covers the marketing and web content operations functions, and the implementation standardizes website instrumentation and centralized analytics workflows consistent with Analytics and BI governance practices.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
|
2020 | 2020 |
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Collaboration | Collaboration |
|
2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2023 | 2023 |
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Digital Signing | Content Management |
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2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2022 | 2022 |
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Personalization and Product Recommendations | eCommerce |
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2023 | 2023 |
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Product Information Management | eCommerce |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2019 | 2019 |
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Tag Management | CRM |
|
2012 | 2012 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
|
2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
|
2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
|
2023 | 2023 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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