BGR Packaging
6392 Gano Road,
West Chester, 45069, OH,
United States
West Chester, 45069, OH,
United States
1 855-876-9857
Distribution
BGR Packaging Technographics
BGR Packaging Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BGR Packaging and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 BGR Packaging employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BGR Packaging has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2017, LiveChat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BGR Packaging is running and its propensity to invest more and deepen its relationship with Sage , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BGR Packaging revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BGR Packaging intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BGR Packaging Tech Stack and Enterprise Applications
BGR Packaging ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, BGR Packaging implemented Sage Business Cloud X3 (ex Sage ERP X3) as its core ERP Financial system for the company’s distribution operations based in West Chester, Ohio. The deployment targeted corporate finance and operational workflows for a 300 employee distributor, establishing a single transactional backbone for financial close, accounts payable and receivable, general ledger, and inventory control.
The Sage Business Cloud X3 (ex Sage ERP X3) implementation focused on standard ERP Financial capabilities tailored for distribution, including order management, inventory management, procurement, and financial reporting. Configuration emphasized integrated transaction flows between inventory and finance to support order to cash and procure to pay business processes and to reduce manual reconciliation across departmental data stores.
BGR Packaging integrated Sage Enterprise Intelligence for reporting and business intelligence to unify analytics across the implementation, enabling standardized corporate analysis and reporting on a single solution. Director of Information Systems and Technology Barry Gertner reported that before SEI they struggled to access information across multiple databases, and that the SEI integration made it easier for everyone to access necessary information and collaborate.
Governance centered on centralized reporting standards and a single reporting solution, which the company cited as cutting costs and increasing efficiencies significantly. Operational ownership remained with information systems and finance, and the deployment established a consolidated analytics and transactional environment to support cross functional decision making.
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BGR Packaging AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, BGR Packaging implemented LiveChat on its website. LiveChat was deployed as the company’s Chatbots and Conversational AI solution to capture real-time visitor inquiries and support customer service and inside sales functions for the distribution business.
The implementation uses the LiveChat website widget and a hosted agent console, leveraging standard Chatbots and Conversational AI capabilities such as real-time messaging, canned responses, chat routing, visitor monitoring and session transcripts. Configuration centers on web-embedded chat, centralized agent handling and reporting, with workflow rules for inbound chat triage and offline message capture, and governance focused on channel ownership, response templates and chat session logging for operational oversight.
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BGR Packaging Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, BGR Packaging implemented Microsoft 365 as its primary Collaboration platform, a deployment that is referenced on the company website. Microsoft 365 is used by BGR Packaging to centralize core productivity and collaboration capabilities across the organization.
The implementation leverages standard Microsoft 365 functional modules common to Collaboration deployments, including cloud mail, team collaboration, file storage and intranet capabilities. Microsoft 365 is described as providing Exchange Online style email, SharePoint Online document management, Teams meeting and chat, and OneDrive personal file sync as part of the tenant configuration, with identity and access managed through the Microsoft 365 tenant identity service.
Operational coverage is oriented to corporate business functions, supporting internal communication, document management, and collaboration workflows across administrative, operations, and customer-facing teams. The public site reference indicates the platform is an organization-wide productivity layer rather than a point solution, and Microsoft 365 is positioned to support both synchronous and asynchronous collaboration across BGR Packaging.
Governance and administrative controls are implemented at the tenant level, using role based administration, information governance policies, and standard security controls available within Microsoft 365 for user lifecycle and access management. BGR Packaging Microsoft 365 Collaboration supports structured content management and team collaboration, with tenant governance and phased adoption practices guiding rollout and ongoing administration.
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BGR Packaging Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2017 | 2017 |
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BGR Packaging CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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CRM | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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BGR Packaging ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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BGR Packaging PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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BGR Packaging IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at BGR Packaging
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Senior Accountant | Manager | Finance | |
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Controller | Director | Finance | |
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Apps Being Evaluated by BGR Packaging Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BGR Packaging IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BGR Packaging digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD BGR Packaging Technographics
BGR Packaging is a Distribution organization based in United States,
with around 300 employees and annual revenues of $50.0 million.
BGR Packaging operates a diverse technology stack with applications such as
Sage Business Cloud X3 (ex Sage ERP X3), LiveChat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
BGR Packaging has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, LiveChat, Inc. and Microsoft.
BGR Packaging recently adopted applications including
Zoominfo Platform in 2023, Hubspot Marketing Automation in 2021 and HubSpot Ads in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BGR Packaging’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates BGR Packaging’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BGR Packaging technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.