AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Bidvest Data Tech Stack and Enterprise Applications

Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Business Messages Collaboration Collaboration n/a 2022 2022
In 2022, Bidvest Data implemented Google Business Messages on their website. Google Business Messages is listed in the Collaboration category and was deployed to enable web based conversational messaging to support customer service and sales messaging workflows. The implementation used a website embedded client to deliver conversational messaging, suggested replies, rich media capabilities, and asynchronous message persistence consistent with Google Business Messages functionality. Configuration efforts focused on chat flow lead capture, agent handoff controls, and message routing logic within the embedded experience. Operational scope centered on Bidvest Data customer service and sales teams, with governance defined for ownership of inbound web conversations and escalation routing to internal staff. The deployment was executed at the website level to consolidate public contact points and bring web inquiries into existing support workflows using Google Business Messages.
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a 2021 2021
In 2021, Bidvest Data implemented Atlassian Jira Service Desk as an IT Service Management solution and exposed the service via their public website for customer ticket intake. The deployment uses the Atlassian Jira Service Desk application as a web based service portal to capture incoming requests, create tracked incidents and service tickets, and provide a self service entry point for external customers of the Professional Services firm in South Africa. The implementation configures core IT Service Management capabilities such as request types and queues, configurable workflows, SLA management, knowledge base linkage, and automation rules to route and prioritize work, with Atlassian Jira Service Desk functioning as the central ticketing engine and self service portal. Integrations are only observable through the website based intake channel, no specific third party systems are named, and operational coverage centers on IT support and customer service functions where web submitted incidents and service requests are funneled into agent queues for triage and resolution.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Cloud Platform (GCP) Application Hosting and Computing Services IaaS n/a 2021 2021
In 2021, Bidvest Data implemented Google Cloud Platform (GCP) to host its public website, using Application Hosting and Computing Services as the core delivery model. Bidvest Data Google Cloud Platform (GCP) Application Hosting and Computing Services supports the company website and customer facing digital presence, aligning cloud infrastructure with web operations and marketing functions. The implementation leverages standard application hosting capabilities within Google Cloud Platform (GCP), including compute provisioning, object storage for static assets, virtual networking and front end load distribution, and managed identity and access controls. Configuration and automation practices align with Application Hosting and Computing Services norms, incorporating infrastructure as code for environment provisioning, container orchestration patterns where appropriate, and CI CD pipelines to control web application updates and release cadence. Operationally the GCP deployment is integrated with the company website and web content management workflows, supporting marketing, web operations and customer engagement functions. Governance practices emphasize role based access control, resource tagging and centralized billing and cloud resource lifecycle workflows to manage environment sprawl and operational ownership within Bidvest Data.
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2018 2018

IT Decision Makers and Key Stakeholders at Bidvest Data

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Bidvest Data Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bidvest Data IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bidvest Data digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Bidvest Data Technographics
Bidvest Data is a Professional Services organization based in South Africa, with around 730 employees and annual revenues of $90.0 million.
Bidvest Data operates a diverse technology stack with applications such as Google Business Messages, Atlassian Jira Service Desk and Google Cloud Platform (GCP), covering areas like Collaboration, IT Service Management and Application Hosting and Computing Services.
Bidvest Data has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google and Atlassian.
Bidvest Data recently adopted applications including Google Business Messages in 2022, Atlassian Jira Service Desk in 2021 and Google Cloud Platform (GCP) in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bidvest Data’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Bidvest Data’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bidvest Data technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.