Big Bus Tours
110 Buckingham Palace Rd,
London, SW1W 9SA,
United Kingdom
London, SW1W 9SA,
United Kingdom
44 20 7808-6753
Professional Services
Big Bus Tours Technographics
Big Bus Tours Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Big Bus Tours and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1045 Big Bus Tours employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Big Bus Tours has purchased the following applications: SAP Business ByDesign for ERP Financial in 2020, ReadyTech HR3 Payroll for Payroll in 2014, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Big Bus Tours is running and its propensity to invest more and deepen its relationship with SAP , ReadyTech , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Big Bus Tours revenues, which have grown to $274.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Big Bus Tours intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Big Bus Tours Tech Stack and Enterprise Applications
Big Bus Tours ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP Business One | SAP Business ByDesign | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Big Bus Tours migrated from SAP Business One to SAP Business ByDesign. The move focused on the ERP Financial category and centralized finance and accounting processes for the group.
The SAP Business ByDesign implementation concentrated on core financial modules typical for ERP Financial deployments, including financial accounting, accounts payable, accounts receivable, consolidation and cash management. Configuration work included adapting chart of accounts and statutory reporting templates to support multi-city operations, and the project migrated planning and reporting workloads from SAP BPC to SAP Analytics Cloud for unified analytics.
The programme was executed alongside a broader platform consolidation that replaced three back office ticketing platforms with a single standardised ticketing platform, enabling consistent revenue and financial data flows across 23 cities worldwide. The ERP rollout was coordinated with infrastructure changes including a global SD-WAN roll-out and a shift to an on-shore web development model, and it supported Private Equity reporting requirements for Exponent.
Governance and process transformation were central to the effort, with a Transformation CTO driving platform migration and supplier consolidation to standardise operating processes across regions. The initiative explicitly targeted cost management and recurring savings during the COVID-19 period, and established group-level finance governance to sustain consistent fiscal controls and reporting.
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Expense Management | ERP |
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2018 | 2018 |
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Big Bus Tours HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ReadyTech | Legacy | ReadyTech HR3 Payroll | Payroll | HCM | n/a | 2014 | 2014 |
In 2014 Big Bus Tours implemented ReadyTech HR3 Payroll, deploying the ReadyTech HR3 Payroll application as a centralized Payroll solution for its workforce of approximately 1,045 employees. The ReadyTech HR3 Payroll rollout was positioned within a broader systems and process program that included changing accounting systems from MYOB to SAP and sourcing new HR and payroll tooling across the group.
The implementation focused on core payroll processing, statutory compliance workflows, payroll reporting and payroll calendar management, aligned to category-standard Payroll capabilities. Configuration work addressed employee pay runs, tax and statutory reporting requirements, and support for rostered staff payroll calculations typically required for bus drivers and street operations.
Operational coverage encompassed HR and payroll functions supporting drivers, street staff and vehicle operations, and included preparation of employee documentation to meet Fair Work requirements. The internal program team also provided day to day operational support, assisted the General Manager and operated as acting General Manager when requested, which dovetailed payroll and HR administration with operational rostering and payroll execution.
The ReadyTech HR3 Payroll deployment was implemented as part of the organization’s systems modernization efforts and later supported acquisition-related activities, including due diligence and audit processes during the 2016 acquisition of City Sightseeing Pty Ltd. Governance emphasis included aligning payroll procedures with HR controls, formalizing pay run processes and embedding compliance documentation to support ongoing audits and operational continuity.
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Big Bus Tours Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 Big Bus Tours implemented Cisco Webex Meetings to add hosted conferencing capabilities to its public web presence. Cisco Webex Meetings was embedded on the corporate website to enable browser-based join flows and customer-facing online sessions, aligning with the Audio Video and Web Conferencing category and providing standard conferencing functionality such as multi-party audio and video, screen sharing, and meeting recording.
The deployment is oriented around the cloud-hosted Cisco Webex Meetings platform and is surfaced directly on the company website for external attendee access, supporting customer information sessions and remote presentations. Configuration focuses on web embedding and meeting provisioning, with operational control retained by central IT for access configuration, meeting scheduling governance, and browser compatibility management.
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Big Bus Tours eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2016 | 2016 |
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Big Bus Tours CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Loyalty | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Big Bus Tours ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Big Bus Tours PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Big Bus Tours IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Big Bus Tours CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Big Bus Tours
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Big Bus Tours Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Big Bus Tours IT executives and key decision makers. This section highlights Big Bus Tours's latest recorded technology evaluations, including Thanx for Customer Loyalty on 2026-01-19. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Big Bus Tours digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Big Bus Tours Technographics
Big Bus Tours is a Professional Services organization based in United Kingdom,
with around 1045 employees and annual revenues of $274.0 million.
Big Bus Tours operates a diverse technology stack with applications such as
SAP Business ByDesign, ReadyTech HR3 Payroll and Cisco Webex Meetings,
covering areas like ERP Financial, Payroll and Audio Video and Web Conferencing.
Big Bus Tours has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, ReadyTech and Cisco Systems.
Big Bus Tours recently adopted applications including
CodeTwo Email Signatures in 2021, Outbrain Zemanta One Platform in 2021 and Amazon SES in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Big Bus Tours’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Big Bus Tours’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Big Bus Tours technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.