Big Sandy Superstore
8375 Gallia Pike,
Franklin Furnace, 45629, OH,
United States
Franklin Furnace, 45629, OH,
United States
1 740-574-2113
Retail
Big Sandy Superstore Technographics
Big Sandy Superstore Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Big Sandy Superstore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Big Sandy Superstore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Big Sandy Superstore has purchased the following applications: Intuit QuickBooks Online for ERP Financial in 2017, TeamSupport SnapEngage for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Big Sandy Superstore is running and its propensity to invest more and deepen its relationship with Intuit , Amazon Web Services (AWS) , TeamSupport or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Big Sandy Superstore revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Big Sandy Superstore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Big Sandy Superstore Tech Stack and Enterprise Applications
Big Sandy Superstore ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit QuickBooks Online | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017 Big Sandy Superstore implemented Intuit QuickBooks Online as its ERP Financial application. The deployment focused on the appliance department where a lead team of seven and company buyers used QuickBooks Online to support purchasing and showroom procurement workflows.
The implementation centered on ERP Financial capabilities aligned to purchasing, inventory item records, vendor billing, and basic financial bookkeeping. Intuit QuickBooks Online was used to request appliances and televisions for showroom display, to capture pricing decisions and to maintain item-level records that supported showroom merchandising and buyer price lists.
Operationally QuickBooks Online was operated alongside Excel, Word and WhosUp which the team used to track current customers and to manage school and work follow up workflows. System usage spanned the appliance department, showroom operations, company buyers and close coordination with the department manager for special projects and showroom needs.
Governance and rollout emphasized departmental ownership and training, including a college course on using Intuit QuickBooks Online that supported user proficiency. Configuration and process changes standardized how showroom requests and buyer pricing were recorded in the ERP Financial system, with the appliance lead and department manager providing ongoing operational control.
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Payment Processing | ERP |
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2021 | 2021 |
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Big Sandy Superstore AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Big Sandy Superstore deployed TeamSupport SnapEngage on its public website to provide on-site conversational engagement. TeamSupport SnapEngage is being used as a Chatbots and Conversational AI solution to support web-based customer interactions for the 600-employee retailer in the United States.
The implementation centers on an embedded site chat widget and an agent-facing console, configured to handle live chat sessions, automated greetings, canned responses, transcript capture, and basic conversational workflows common to Chatbots and Conversational AI. Configuration work focused on session handling and routing to support agents, plus logging and reporting for conversational sessions, with TeamSupport SnapEngage providing the front-end customer engagement layer.
Operational ownership sits with customer service and e-commerce teams, with governance established through agent playbooks, standard response libraries, and procedural guidance for handoff from automated flows to human agents. The deployment scope is the company website, where TeamSupport SnapEngage is instrumented to serve as the primary web chat channel for customer service and online sales assistance.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Big Sandy Superstore Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Big Sandy Superstore implemented Google Workspace (Formerly Google G-Suite) to provide core Collaboration services across its retail organization. The deployment provides enterprise email, calendaring, real time document collaboration, and cloud file storage, and the company surfaces Google Workspace functionality to employees including through its corporate website.
The implementation leverages standard Collaboration modules, including Gmail, Calendar, Drive, Docs, Sheets, Slides, and the Google Workspace admin console for user provisioning and policy management. Configuration covers shared team drives, group email aliases, and administrative controls for access and device management, reflecting typical Collaboration category workflows for content creation and operational coordination.
Operational coverage includes corporate functions and retail store teams across the United States, with Google Workspace (Formerly Google G-Suite) supporting business functions such as corporate communications, merchandising coordination, human resources processes, and store operations. Governance is implemented through the Google Workspace admin console, using role based access, group management, and mail routing and retention configuration to standardize collaboration workflows.
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Big Sandy Superstore CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Big Sandy Superstore IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Big Sandy Superstore
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Big Sandy Superstore Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Big Sandy Superstore IT executives and key decision makers. This section highlights Big Sandy Superstore's latest recorded technology evaluations, including Zeta Marketing Platform for Marketing Automation on 2024-12-13. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Big Sandy Superstore digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Big Sandy Superstore Technographics
Big Sandy Superstore is a Retail organization based in United States,
with around 600 employees and annual revenues of $100.0 million.
Big Sandy Superstore operates a diverse technology stack with applications such as
Intuit QuickBooks Online, TeamSupport SnapEngage and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Big Sandy Superstore has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, TeamSupport and Google.
Big Sandy Superstore recently adopted applications including
Amazon Pay in 2021, Akamai CDN in 2021 and Microsoft Oribi Analytics in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Big Sandy Superstore’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Big Sandy Superstore’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Big Sandy Superstore technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.