Bigge Crane and Rigging Co.
10700 Bigge Avenue,
San Leandro, 94577, CA,
United States
San Leandro, 94577, CA,
United States
1 510-638-8100
Construction and Real Estate
Bigge Crane and Rigging Co. Technographics
Bigge Crane and Rigging Co. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bigge Crane and Rigging Co. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Bigge Crane and Rigging Co. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bigge Crane and Rigging Co. has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2019, Microsoft Dynamics 365 Human Resources for Core HR in 2019, Drift AI Chatbot for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bigge Crane and Rigging Co. is running and its propensity to invest more and deepen its relationship with Microsoft , Drift , Perfalytics or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bigge Crane and Rigging Co. revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bigge Crane and Rigging Co. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bigge Crane and Rigging Co. Tech Stack and Enterprise Applications
Bigge Crane and Rigging Co. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019 Bigge Crane and Rigging Co. implemented Microsoft Dynamics 365 for Finance and Operations as its core ERP Financial platform, pairing the ERP rollout with a focused Robotic Process Automation program to standardize transactional workflows. The initiative positioned Microsoft Dynamics 365 for Finance and Operations at the center of finance and operational processing while explicitly targeting automation use cases to reduce manual error and improve process lead times.
Configuration work concentrated on core finance and operations capabilities typical for ERP Financial deployments, including general ledger, accounts payable and receivable, procurement and inventory controls, and project-oriented accounting workflows. Process capture and documentation was formalized through Process Design Documents, business rules and exception definitions, and working knowledge of continuous improvement methods was applied to expand automations over time.
Integrations leveraged a mixed technical approach, using web services, file exchange, and UI interaction to connect Microsoft Dynamics 365 for Finance and Operations with RPA platforms UiPath Studio X and UiPath Explorer, Power Automate and Power Desktop, Power BI for reporting, SharePoint for document management, Salesforce and CE for customer data alignment, MySQL and SAP S4 for structured data exchange, and Teams and JIRA for collaboration and issue tracking. These integrations supported cross-functional automation of upstream and downstream processes across finance, procurement, project operations and compliance functions.
Governance and rollout emphasized stakeholder partnership and structured delivery, with business and technical SMEs defining automations, capturing process requirements, preparing PDD artifacts, and driving user acceptance testing and sign-off together with RPA developers. The program facilitated communications across implementation committees, documented test procedures and scenarios for tactical roll-out, and maintained a feedback loop for development clarifications and planned updates.
Stated objectives for the combined Microsoft Dynamics 365 for Finance and Operations and RPA program included reducing Quality of Cost, process optimization and lead time, improving business agility, reducing risk, ensuring compliance, and eliminating human error through consistency. The team captured productivity impacts and calculated financial impact and Return on Investment as part of solution justification and ongoing prioritization.
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Bigge Crane and Rigging Co. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Human Resources | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, Bigge Crane and Rigging Co. implemented Microsoft Dynamics 365 Human Resources as its Core HR solution. The initial deployment prioritized talent acquisition functionality to support recruiting for future projects while establishing HR administrative capabilities across the employer.
The implementation centered on configuring an applicant tracking system using Microsoft Dynamics 365 Human Resources talent acquisition features, aligning requisition workflows and candidate lifecycle processes with executive hiring plans. The Talent Acquisition Manager in Houston led the configuration and rollout, managing a team of three recruiters and coordinating all vendors to operationalize recruiter reporting and requisition approvals.
Governance was structured to route strategic hiring decisions through the VP of Development and the executive team, while day to day recruiting workflows were centralized in the configured ATS. Operational scope emphasized the recruiting department and close collaboration between talent acquisition, HR administration, and executive leadership to support project staffing needs.
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Bigge Crane and Rigging Co. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Bigge Crane and Rigging Co. deployed Drift AI Chatbot on their website as a Chatbots and Conversational AI implementation. The initial deployment focused on web channel engagement to capture equipment rental inquiries and service requests, embedding conversational entry points on public site pages to handle first touch qualification and routing. Drift AI Chatbot was configured to present contextual prompts and capture contact and request information before escalating to human agents.
The implementation leveraged standard Chatbots and Conversational AI functional capabilities, including conversational workflows, intent detection, automated lead qualification, and session-based routing to live support. Configuration emphasized conversational playbooks and templated responses to standardize interaction flows, with analytics and conversation logs instrumented for iterative refinement. Drift AI Chatbot was used to automate repetitive customer inquiries while supporting handoff thresholds for complex or prioritized requests.
Operational coverage centered on customer facing web pages and the sales and service intake functions, aligning chatbot workflows to dispatch and scheduling processes typical for crane and rigging operations. Governance included conversation template approval, routing rules management, and ongoing tuning of intent models to reflect service terminology. Monitoring relied on chatbot conversation analytics to inform updates to playbooks and to coordinate agent handoff procedures.
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Bigge Crane and Rigging Co. Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Bigge Crane and Rigging Co. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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Bigge Crane and Rigging Co. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2015 | 2015 |
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Bigge Crane and Rigging Co. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2024 | 2024 |
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CRM | CRM |
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2015 | 2015 |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Bigge Crane and Rigging Co. TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Bigge Crane and Rigging Co. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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Bigge Crane and Rigging Co. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Bigge Crane and Rigging Co. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Bigge Crane and Rigging Co.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Chief Financial Officer | CXO | Finance | |
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Director of Finance | Director | Finance | |
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Controller | Director | Finance | |
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Chief Information Officer | CXO | IT | |
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Accounts Receivable Manager | Manager | Finance | |
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Enterprise Solutions Manager | Manager | Finance | |
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VP of Accounting | VP | Finance | |
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Apps Being Evaluated by Bigge Crane and Rigging Co. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bigge Crane and Rigging Co. IT executives and key decision makers. This section highlights Bigge Crane and Rigging Co.'s latest recorded technology evaluations, including ADP Payroll for Payroll on 2026-05-07. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bigge Crane and Rigging Co. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-05-07 | Bigge Crane and Rigging Co. | Evaluated | ADP | ADP Payroll | Payroll | HCM |
FAQ - APPS RUN THE WORLD Bigge Crane and Rigging Co. Technographics
Bigge Crane and Rigging Co. is a Construction and Real Estate organization based in United States,
with around 500 employees and annual revenues of $100.0 million.
Bigge Crane and Rigging Co. operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Microsoft Dynamics 365 Human Resources and Drift AI Chatbot,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Bigge Crane and Rigging Co. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Drift.
Bigge Crane and Rigging Co. recently adopted applications including
Zoominfo Platform in 2024, Freshpaint in 2021 and Algolia Search in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bigge Crane and Rigging Co.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bigge Crane and Rigging Co.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bigge Crane and Rigging Co. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.