Nicosia, 2024,
Cyprus
Bionic Computers Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bionic Computers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Bionic Computers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bionic Computers has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2014, Microsoft 365 for Collaboration in 2020, Reactive Online for eCommerce in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bionic Computers is running and its propensity to invest more and deepen its relationship with Zendesk , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bionic Computers revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bionic Computers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
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|
Chatbots and Conversational AI | AI-Powered Application |
|
2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Reactive Online | Legacy | Reactive Online | eCommerce | eCommerce | n/a | 2023 | 2023 |
In 2023, Bionic Computers deployed Reactive Online as its eCommerce solution on its public website, establishing a centralized digital storefront for its retail operations in Cyprus. The deployment places Reactive Online at the center of Bionic Computers eCommerce sales and customer engagement workflows, supporting product discovery and online order capture for a company of roughly 100 employees and mid-market revenue scale.
The Reactive Online implementation includes canonical eCommerce functional areas such as product catalog and SKU management, pricing and promotions configuration, customer account and authentication flows, shopping cart and checkout orchestration, and order capture with inventory-aware validation. Reactive Online was configured to support merchandising controls and catalog publishing workflows, enabling marketing and sales teams to manage assortments, featured products, and promotional banners through the platform’s administrative console.
Operationally the solution is hosted on the company website and configured to interface with external services typical to eCommerce environments, including payment gateways, shipping carriers, and back office inventory or fulfillment systems where required. Governance was structured around centralized catalog and content management, role-based access for merchandising and order operations, and ongoing site-level management by the internal digital team responsible for storefront updates and transaction monitoring.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
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Tag Management | CRM |
|
2014 | 2014 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Performance Management | ITSM |
|
2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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