AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Biotage Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics 365 for Finance and Operations ERP Financial ERP Financial Management n/a 2019 2020
In 2019 Biotage implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial platform to consolidate core finance and operations processes for a 700 employee manufacturing organization. The Microsoft Dynamics 365 for Finance and Operations deployment was scoped to address enterprise finance controls and operational workflows while a Business Systems Administrator was engaged from 2020 to current as the technical IT resource supporting the application and governance activities. The implementation emphasized Finance and Operations modules aligned with ERP Financial capabilities, including core financial management, general ledger configuration, accounts payable and receivable workflows, procurement and inventory management, and production-related operational configurations typical for manufacturing. Configuration work included role-based security, business process flows, master data structures such as chart of accounts and financial dimensions, and automation of transactional posting and approval workflows. Integration work centered on connecting Microsoft Dynamics 365 for Finance and Operations with a new BI platform built on Microsoft environments and applications, and with other internal business systems and data sources to enable consolidated reporting and operational analytics. The deployment architecture and operations are positioned on Microsoft environments while the Business Systems Administrator provides ongoing technical support, system configuration, and liaison with business process owners. Governance effort focused on defining System Governance Quality documentation, establishing change control and release management practices, and formalizing data governance and access controls for the ERP Financial system and the companion BI platform. Operational ownership was centralized within business systems and IT teams to support continuous configuration, system-level quality controls, and the rollout of new business system capabilities.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Biotage implemented Hubspot Live Chat on its website. The deployment uses Hubspot Live Chat as a Chatbots and Conversational AI solution to provide real time web conversation capabilities and capture inbound interest. The Hubspot Live Chat widget is embedded into commercial web pages and configured to route conversations into a centralized conversations inbox within Hubspot, supporting marketing and customer support workflows. Operational scope centers on the corporate website, with functional impact on lead capture, pre sales qualification, and fielding technical inquiries across product lines. Governance was adapted to coordinate chat routing and response templates between marketing and support teams, with conversational scripts and standardized escalation paths. Biotage Hubspot Live Chat Chatbots and Conversational AI is positioned to support customer engagement, lead generation, and inbound support triage.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019, Biotage deployed Microsoft 365 as its primary Collaboration platform. The implementation is visible on the corporate website and was provisioned to support productivity and communications across the Sweden-based manufacturing company of approximately 700 employees, covering core corporate functions and knowledge worker collaboration. Microsoft 365 was implemented using standard collaboration modules, including Exchange Online for corporate email, SharePoint Online for document management and intranet, Microsoft Teams for real-time collaboration, and OneDrive for Business for personal file storage. The deployment follows a cloud-native tenant model with centralized administration, cloud identity and access controls, and governance controls focused on document sharing and compliance workflows. The Microsoft 365 application is surfaced on the public website, indicating a public facing footprint for collaboration links or content, and the overall implementation aligns Biotage, Microsoft 365, Collaboration and corporate communications and document management functions.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
Web Content Management Content Management 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2019 2019
Customer Experience CRM 2020 2020
Digital Advertising Platform CRM 2019 2019
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2019 2019
Sales Automation, CRM, Sales Engagement CRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2022 2022
IT Decision Makers and Key Stakeholders at Biotage
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Biotage Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Biotage Technographics

Biotage is a Manufacturing organization based in Sweden, with around 700 employees and annual revenues of $70.0 million.

Biotage operates a diverse technology stack with applications such as Microsoft Dynamics 365 for Finance and Operations, Hubspot Live Chat and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.

Biotage has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and HubSpot.

Biotage recently adopted applications including Cloudflare CDN in 2022, DocuSign eSignature in 2021 and HubSpot CMS in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Biotage’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Biotage’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Biotage technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.