Birch Family Services
104 W 29th St #3,
New York, 10001, NY,
United States
New York, 10001, NY,
United States
1 212-616-1800
Leisure and Hospitality
Birch Family Services Technographics
Birch Family Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Birch Family Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1050 Birch Family Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Birch Family Services has purchased the following applications: Sage Intacct for ERP Financial in 2024, UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance in 2013, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Birch Family Services is running and its propensity to invest more and deepen its relationship with Sage , UKG , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Birch Family Services revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Birch Family Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Birch Family Services Tech Stack and Enterprise Applications
Birch Family Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2024 | 2024 |
In 2024, Birch Family Services implemented Sage Intacct as its ERP Financial platform. The deployment targets core accounting and finance operations for the United States leisure and hospitality organization with approximately 1,050 employees.
Sage Intacct was configured to support standard ERP Financial capabilities, including the general ledger, accounts payable, accounts receivable, cash management, and financial reporting modules. Configuration emphasized native accounting workflows, a configurable chart of accounts, and automated transaction posting to streamline month-end procedures.
The solution is provisioned as a cloud SaaS application and is noted as being used on Birch Family Services' website, with browser-based access and SaaS architecture driving delivery. Deployment architecture centers on centralized financial data access for the finance and accounting teams, leveraging Sage Intacct for transaction centralization and reporting.
Governance and operational controls focus on role-based access, audit trails, and standardized period close workflows, aligning system permissions with finance process controls. Rollout and change management concentrated on aligning chart of accounts, invoice processing workflows, and financial reporting templates to organizational policy.
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Birch Family Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) | Time and Attendance | HCM | n/a | 2013 | 2013 |
In 2013, Birch Family Services implemented UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) within the Time and Attendance category to centralize time capture and payroll preparation across its residential sites and program locations. The deployment supported both biweekly and semimonthly payroll cadences and established a consistent process for timesheet creation, review, and submission to payroll.
The UKG Workforce Central Timekeeper implementation included core time and attendance workflows, timesheet generation, monitoring of staff timecards for accuracy, and handling of exceptions through manual checks and adjustments. Configuration work covered employee payroll profiles to record direct deposit and tax filing changes, entry of garnishments and liens, and support for rate and status changes coordinated with HR personnel.
Integrations and operational workflows were explicit and transaction oriented, hours were imported into the timekeeper and validated, batches were created and validated for both biweekly and semimonthly payroll, and payroll artifacts were produced for downstream payment. The implementation produced checks, advices, ACH files and a tax file released to Ceridian, and produced Positive files sent to Ceridian and the bank, while G/L reports and payroll transfer documentation were created for the accounting department.
Operational governance and cross functional coordination were formalized around payroll cycles, with payroll staff maintaining professional relationships with assistant administrators, principals and resident managers and gathering Federal Head Start Program pay period data for reporting. The program included supervision of temporary staff and interns, conversion support from semimonthly to biweekly payroll cadence, and routine collaboration with HR to reconcile status, rate and benefit changes within UKG Workforce Central Timekeeper.
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Workforce Management | HCM |
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2013 | 2013 |
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Birch Family Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Birch Family Services deployed Microsoft 365 under the Collaboration category to standardize core productivity and communication tooling across the organization. The Microsoft 365 rollout was implemented for Birch Family Services, a United States based Leisure and Hospitality organization with approximately 1,050 employees.
Microsoft 365 was configured to deliver email, calendar, document management and real time collaboration, leveraging Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams and the Office desktop and web applications. These modules were used to support content authoring, intranet and team sites, file synchronization and chat based workflows consistent with Collaboration platform capabilities.
Publicly visible references to Microsoft 365 on the company website indicate web embedded usage such as document links or Office web content surfaced for external stakeholders. Operational governance centered on centralized tenant administration, role based access controls, and sharing and retention policies managed within Microsoft 365, with primary impacts on IT, communications and operations functions.
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Birch Family Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Donor and Fundraising Management | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Birch Family Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Birch Family Services
| First Name | Last Name | Title | Function | Department | Phone | |
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CIO and Security/Privacy Officer | Manager | IT | |
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Director Human Resources | Director | HR | |
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Payroll Manager | Manager | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Chief Operating Officer | CXO | Finance | |
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Senior Human Resources Manager, Talent Acquisition | Manager | HR | |
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Apps Being Evaluated by Birch Family Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Birch Family Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Birch Family Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Birch Family Services Technographics
Birch Family Services is a Leisure and Hospitality organization based in United States,
with around 1050 employees and annual revenues of $100.0 million.
Birch Family Services operates a diverse technology stack with applications such as
Sage Intacct, UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) and Microsoft 365,
covering areas like ERP Financial, Time and Attendance and Collaboration.
Birch Family Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, UKG and Microsoft.
Birch Family Services recently adopted applications including
Sage Intacct in 2024, Momentive GiveSmart in 2020 and Salesforce Pardot in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Birch Family Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Birch Family Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Birch Family Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.