AI Buyer Insights:

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Blackwood Engineering
Location
Glandwr Industrial Estate,
Abertillery, NP13 2LN,
United Kingdom
Website
https://www.blackwoodengineering.co.uk/
Phone
44 14 9532-5500
Artw industry
Manufacturing
Employee
Revenue

Blackwood Engineering Technographics

Blackwood Engineering Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Blackwood Engineering and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 Blackwood Engineering employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Blackwood Engineering has purchased the following applications: Olark Live Chat for Chatbots and Conversational AI in 2021, GreenRope CRM for Marketing Automation, CRM in 2020, GoDaddy for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Blackwood Engineering is running and its propensity to invest more and deepen its relationship with Olark , GreenRope , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Blackwood Engineering revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Blackwood Engineering intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Blackwood Engineering Tech Stack and Enterprise Applications

Blackwood Engineering AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Olark Legacy Olark Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Blackwood Engineering deployed Olark Live Chat on its corporate website. The implementation uses the Olark Live Chat web widget to provide real-time messaging and visitor engagement as part of the company’s external digital touchpoints, aligning with Chatbots and Conversational AI capabilities for proactive engagement. Olark Live Chat was configured to present a persistent chat launcher and automated greetings on sales and support pages, and to capture chat transcripts and basic lead details for follow up. The deployment is scoped to the public website and is focused on supporting customer service and sales inquiry workflows. Configuration concentrated on chat routing, canned responses, and transcript capture, reflecting standard functional modules in Chatbots and Conversational AI such as real-time messaging, canned messaging libraries, and visitor context capture. Operational ownership rests with customer service and commercial teams who maintain response templates and moderation rules, while web engineering embedded the Olark Live Chat snippet into site templates to ensure site-wide availability. No external system integrations were specified, the implementation centers on front-end conversational tooling and visitor engagement instrumentation rather than back-end system orchestration.
Blackwood Engineering CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GreenRope Legacy GreenRope CRM Marketing Automation, CRM CRM n/a 2020 2020
In 2020, Blackwood Engineering implemented GreenRope CRM as a Marketing Automation,CRM solution on their website to centralize lead capture and basic customer engagement workflows. The deployment is focused on web‑based lead capture and contact management tied directly to the company website, positioning GreenRope CRM as the front door for incoming prospect data and digital outreach. Configuration emphasizes core CRM and marketing automation capabilities, including contact and account records, email campaign orchestration, web form lead capture, segmentation for targeted messaging, and automated nurture workflows. GreenRope CRM is used to manage sales pipelines and marketing sequences, with standard category-aligned tools for list management, campaign scheduling, and activity logging. Operational use covers the sales and marketing functions within Blackwood Engineering, with the system processing website leads and routing contacts into CRM-driven follow-up and email programs. Governance practices inferred from the deployment context include centralized contact hygiene, defined lead routing procedures, and campaign ownership by the marketing function, ensuring consistent use of GreenRope CRM for ongoing customer engagement.
Blackwood Engineering IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoDaddy Legacy GoDaddy Application Hosting and Computing Services IaaS n/a 2021 2021
In 2021 Blackwood Engineering deployed GoDaddy as its Application Hosting and Computing Services provider to host its corporate website. The implementation focuses on GoDaddy-hosted web pages, domain name system hosting, SSL certificate provisioning and the hosting control panel used for content publishing and site administration. Blackwood Engineering uses GoDaddy to provide the application hosting layer that serves marketing content, contact forms and product documentation on its public site. Operationally the deployment is scoped to the public website and supports customer facing and sales enablement functions, with site administration and content updates executed through the GoDaddy control plane. Governance centers on site access controls and certificate lifecycle procedures managed by internal IT and marketing stakeholders. The configuration aligns with common Application Hosting and Computing Services workflows for a mid sized manufacturing firm, emphasizing web hosting, DNS management and secure transport for the corporate site.
Application Hosting and Computing Services IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Blackwood Engineering

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Blackwood Engineering Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Blackwood Engineering IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Blackwood Engineering digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Blackwood Engineering Technographics
Blackwood Engineering is a Manufacturing organization based in United Kingdom, with around 90 employees and annual revenues of $60.0 million.
Blackwood Engineering operates a diverse technology stack with applications such as Olark Live Chat, GreenRope CRM and GoDaddy, covering areas like Chatbots and Conversational AI, Marketing Automation, CRM and Application Hosting and Computing Services.
Blackwood Engineering has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Olark, GreenRope and GoDaddy.
Blackwood Engineering recently adopted applications including Google Cloud Platform (GCP) in 2022, Olark Live Chat in 2021 and GoDaddy in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Blackwood Engineering’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Blackwood Engineering’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Blackwood Engineering technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.