Pasadena, 91101, CA,
United States
Blaze Pizza Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Blaze Pizza and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2700 Blaze Pizza employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Blaze Pizza has purchased the following applications: Rippling Payroll for Payroll in 2024, NCR Voyix Aloha POS for Point Of Sale in 2015, SoundHound Houndify AI Platform for Cognitive Computing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Blaze Pizza is running and its propensity to invest more and deepen its relationship with Rippling , Workstream , Mitratech or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Blaze Pizza revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Blaze Pizza intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rippling | Legacy | Rippling Payroll | Payroll | HCM | n/a | 2024 | 2024 |
In 2024, Blaze Pizza implemented Rippling Payroll, deploying the Rippling Payroll application as the central Payroll platform across its U.S. restaurant operations. The rollout consolidated time, benefits, and payroll data into a single operational platform supporting payroll and HR administration across multi-state sites.
Implementation emphasized core payroll processing, time and attendance consolidation, and benefits administration, with configuration to address multistate pay rules, tax withholding logic, and regular payroll scheduling. Rippling Payroll was configured to centralize employee records, standardize pay cycles, and reduce reliance on separate point solutions for time and benefits data.
The deployment unified timekeeping, benefits enrollment, and payroll data flows to create a single data model for payroll calculations and benefits deductions. Integrations were scoped to consolidate separate time and benefits data silos into the Rippling Payroll platform, supporting downstream payroll reporting and operational workflows across restaurant locations.
Operational governance shifted toward centralized payroll administration with standardized approval workflows and controlled benefits change processes during the U.S. rollout. The U.S. rollout delivered a reported 33% reduction in weekly payroll costs and more than 1,000 administrative hours saved on payroll and benefits administration.
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Recruiting | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Workforce Scheduling | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NCR Voyix | Legacy | NCR Voyix Aloha POS | Point Of Sale | ERP Services and Operations | n/a | 2015 | 2016 |
In 2015, Blaze Pizza implemented NCR Voyix Aloha POS as its Point Of Sale solution for franchise operations. The deployment positioned NCR Voyix Aloha POS to handle front of house order capture, payment processing, and real time sales reporting across restaurant locations.
NCR Voyix Aloha POS was configured to support standard Point Of Sale capabilities including menu management, order entry, check management, and integrated payment workflows. The implementation emphasized real time sales feeds and transactional detail to enable downstream financial reconciliation and inventory reconciliation workflows.
Blaze Pizza integrated NCR Voyix Aloha POS with Restaurant365 to create a connected back of house stack, the integration providing live P and L feeds, automated intercompany transactions, and consolidated reporting. Restaurant365 integration extended functionality into accounting, scheduling, payroll, purchase orders, inventory counts, Actual versus Theoretical analysis, and menu item analysis, enabling finance and operations teams to consume POS transactions in near real time.
Governance and process work focused on automating manual accounting and inventory tasks, consolidating reporting for franchisees, and modernizing workforce lifecycle processes from hiring through payroll. Restaurant365’s stated outcomes for the Aloha POS integration include reduced manual workload and an ability to reduce food and labor costs by three to ten percent, along with time savings from eliminating manual tasks.
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Restaurant Management | ERP Services and Operations |
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2016 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SoundHound Inc. | Legacy | SoundHound Houndify AI Platform | Cognitive Computing | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Blaze Pizza implemented SoundHound Houndify AI Platform. Blaze Pizza deployed SoundHound Houndify AI Platform to apply Cognitive Computing to customer-facing smart ordering and guest interaction workflows.
The implementation centered on voice AI and conversational modules, with configuration focused on speech recognition, natural language understanding, intent classification, entity extraction, and dialog management. SoundHound Houndify AI Platform was configured to support smart ordering capabilities, voice-driven menu navigation, and contextual order capture aligned with Blaze Pizza menu structures and ordering semantics.
Operational coverage emphasized customer ordering and guest experience functions across digital ordering and in-store ordering touchpoints. The deployment model used centralized model and content controls for voice vocabulary and menu updates, enabling iterative tuning of conversational flows and intent models to reflect menu changes and promotional variations.
Governance practices included centralized configuration of conversational models, ongoing training cycles for utterance coverage, and role-based control for content updates and policy alignment. The implementation positioned Blaze Pizza to standardize voice-enabled ordering workflows under the SoundHound Houndify AI Platform within the Cognitive Computing category.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Loyalty | CRM |
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2024 | 2024 |
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Customer Support | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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