Jakarta, 10110,
Indonesia
Blibli Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Blibli and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4408 Blibli employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Blibli has purchased the following applications: Midtrans Online Payments for Payment Processing in 2016, peopleHum ATS for Applicant Tracking System in 2023, Cisco Webex Meetings for Audio Video and Web Conferencing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Blibli is running and its propensity to invest more and deepen its relationship with Midtrans , peopleHum , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Blibli revenues, which have grown to $907.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Blibli intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Midtrans | Legacy | Midtrans Online Payments | Payment Processing | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Blibli integrated Midtrans Online Payments as its Payment Processing solution. Blibli uses Midtrans' payment services to manage e-commerce payments and improve the checkout experience for customers in Indonesia, and Midtrans Online Payments is referenced on vendor product pages while Blibli's payment documentation explicitly routes payment flows to Midtrans/Speedorder, supporting the live integration. The deployment centers on checkout and finance e-commerce workflows, with Midtrans Online Payments providing gateway-level functions and documented routing for installment and card payment flows used by Blibli. Operational coverage is limited to Blibli's Indonesia commerce operations, the implementation focuses on payment orchestration, authorization, and settlement workflows typical of Payment Processing platforms, and the integration is documented in both vendor and merchant materials showing payment flow handoffs to Midtrans/Speedorder.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| peopleHum | Legacy | peopleHum ATS | Applicant Tracking System | HCM | n/a | 2023 | 2023 |
In 2023, Blibli adopted peopleHum ATS. The peopleHum ATS Applicant Tracking System was provisioned to consolidate recruitment and performance processes across its 5,000+ employees in Indonesia, centralizing candidate lifecycle management and talent performance workflows.
Implementation focused on recruitment workflows and analytics capabilities, using configurable hiring stages and candidate progress tracking to surface source quality and hiring-stage bottlenecks. Configuration work included candidate tracking, pipeline orchestration, and analytics dashboards aligned to HR and recruitment functional terminology common to Applicant Tracking System deployments.
Operational scope covered HR and recruitment teams across Indonesia, aligning hiring workflows and stage handoffs to improve visibility into candidate sources. The case study documents HR and recruitment process improvements and stronger visibility into candidate sources and hiring-stage bottlenecks as the primary outcomes.
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Core HR | HCM |
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2024 | 2024 |
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Employee Engagement | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2020 | 2020 |
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Recruiting Chatbot | HCM |
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2024 | 2024 |
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Workforce Analytics | HCM |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2023 | 2023 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2017 | 2017 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2023 | 2023 |
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Application Performance Management | ITSM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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