Miami Beach, 33139, FL,
United States
Blink Charging Technographics
Blink Charging Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Blink Charging and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 191 Blink Charging employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Blink Charging has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2019, Microsoft 365 for Collaboration in 2017, Zendesk Service for Customer Support in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Blink Charging is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Blink Charging revenues, which have grown to $20.9 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Blink Charging intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Blink Charging Tech Stack and Enterprise Applications
Blink Charging ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Blink Charging implemented Oracle NetSuite ERP as its accounting system. The deployment focused on ERP Financial capabilities, establishing a centralized general ledger, accounts payable, accounts receivable, journal entry processing and financial close workflows consistent with ERP Financial implementations. Oracle NetSuite ERP was positioned as the system of record for transactional accounting and financial reporting.
The company is validating the operational effectiveness of the key internal controls that form part of identified business processes within the recently implemented NetSuite accounting system. Validation work targets control areas common to ERP Financial environments including segregation of duties, user access provisioning and review, system audit trails, automated reconciliations and approval workflow enforcement, and links control testing to finance and accounting process owners. Governance activities described include updating process documentation, aligning role definitions to system security, and embedding control procedures into operational workflows to confirm the NetSuite accounting controls operate as designed.
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Blink Charging Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Blink Charging implemented Microsoft 365 as its corporate collaboration platform, adopting Microsoft 365 to provide Collaboration capabilities across the company. The public site shows Microsoft 365 in use, consistent with a cloud, tenant based Microsoft 365 provisioning model for email and productivity services.
The implementation signals an enterprise SaaS deployment of Microsoft 365 that aligns with Collaboration use cases, including cloud email and calendaring, document collaboration and storage, and team communication and conferencing functionality commonly associated with Microsoft 365. Deployment scope is organization level, supporting corporate collaboration and productivity workflows across business functions, with expected governance concentrated on identity and access controls and standard SaaS administration patterns for Microsoft 365.
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Blink Charging CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021, Blink Charging deployed Zendesk Service embedded on its website to centralize customer-facing support interactions. The implementation positioned Zendesk Service as the primary Customer Support application for inbound queries originating from the corporate site, connecting customers to Blink Charging’s service desk workflows.
The configuration leverages core Customer Support capabilities typical of the platform, including ticketing and case management, a web support widget for self-service initiation, knowledge base publishing for common issues, automated routing and SLA-oriented workflows, and operational reporting dashboards. Zendesk Service was configured to map web-submitted requests into agent queues, apply priority and escalation rules, and surface knowledge articles within the widget.
Operationally the deployment focuses on the customer service function and the web channel, embedding site-based support flows into agent-facing queues and dashboards. Governance centered on ticket triage and escalation workflows, role-based access controls for support agents and administrators, and phased rollout across the support organization to align processes with the new system.
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Blink Charging PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Blink Charging IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Blink Charging
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Chief Financial Officer | CXO | Finance | ||||
| Director Of Accounting | Director | Finance |
Apps Being Evaluated by Blink Charging Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-03 | Blink Charging | Evaluated | Instant Financial | Instant Financial | Earned Wage Access | HCM |