Bluecrate Technographics
Bluecrate Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bluecrate and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7 Bluecrate employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bluecrate has purchased the following applications: Apple Pay for Payment Processing in 2018, FrontApp for Collaboration in 2020, Shopify for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bluecrate is running and its propensity to invest more and deepen its relationship with Apple , Google , Block (ex Square, Inc) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bluecrate revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bluecrate intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bluecrate Tech Stack and Enterprise Applications
Bluecrate ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018, Bluecrate implemented Apple Pay as a Payment Processing option on its website. The deployment enabled Apple Pay checkout flows for customers using Apple devices visiting the Bluecrate ecommerce storefront in the United Kingdom. Bluecrate is a small retail merchant with seven employees and approximately 1,000,000 in annual revenue.
The Apple Pay implementation focused on web checkout integration, including merchant domain validation, Apple Pay session handling via Apple Pay web APIs, and tokenized payment authorization for device-based cards. Functional capabilities implemented included checkout payment acceptance, invocation of the Apple Pay payment sheet from the browser, capture of payment tokens, and routing of those tokens into the order capture workflow.
Operational coverage centered on the online storefront checkout and downstream order processing functions, with ecommerce and operations teams responsible for configuration, merchant certificate management, and testing. Governance activities emphasized merchant validation certificate lifecycle, browser-side session validation, and iterative quality assurance to confirm reliable Apple Pay session invocation and token receipt by backend order systems.
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Payment Processing | ERP |
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2018 | 2018 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Bluecrate Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Front | Legacy | FrontApp | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Bluecrate implemented FrontApp on its website as a customer messaging channel. Bluecrate deployed FrontApp as a Collaboration platform to centralize incoming website inquiries and to support customer service and order inquiry handling, positioning FrontApp to manage the company application relationship for customer support workflows.
The deployment uses FrontApp as a cloud hosted shared inbox embedded into site contact flows, with standard Collaboration capabilities such as shared inboxes, internal comments for agent collaboration, response templates, routing rules, and basic automation to streamline message triage. Operational scope is focused on the customer service function across the seven person retail organization in the United Kingdom, with governance enforced through mailbox permissions and team inbox configuration to control access and approval workflows.
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Collaboration | Collaboration |
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2018 | 2018 |
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Bluecrate eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shopify | Legacy | Shopify | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Bluecrate implemented Shopify as its eCommerce storefront on its website. The deployment leverages the Shopify hosted SaaS platform architecture to centralize storefront delivery, product catalog management, checkout and payment processing, and order management capabilities within the Shopify application. Configuration focused on catalog setup, product variants and pricing, built in checkout flows, inventory tracking, and standard sales analytics, aligning platform features with small retailer operational needs.
Operational scope is the companys UK online retail channel and day to day order processing, supporting merchandising, sales, fulfillment and customer service workflows. Governance is administered by a small central team at Bluecrate using Shopify admin roles and platform configuration to control product publishing, pricing and order routing. The implementation reflects a single site, lightweight operational model appropriate for a seven person retail organization while positioning Shopify as the primary eCommerce system for online sales and order management.
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eCommerce | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Bluecrate CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2018 | 2018 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Bluecrate IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Bluecrate
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Bluecrate Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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