Mexico City, 11510, Mexico Cit,
Mexico
BlueMessaging Technographics
BlueMessaging Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BlueMessaging and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 BlueMessaging employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BlueMessaging has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2009, Zendesk Chat for Chatbots and Conversational AI in 2012, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BlueMessaging is running and its propensity to invest more and deepen its relationship with Oracle , Zendesk , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BlueMessaging revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BlueMessaging intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BlueMessaging Tech Stack and Enterprise Applications
BlueMessaging ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2009 | 2009 |
In 2009, BlueMessaging implemented Oracle NetSuite ERP to centralize its finance and accounting systems, leveraging the ERP Financial functionality. The deployment targeted a Mexico based professional services firm of about 30 employees and focused on consolidating core financial business functions under a single application.
The Oracle NetSuite ERP implementation was configured with standard ERP Financial modules including general ledger, accounts payable, accounts receivable, billing and financial reporting, and basic cash management workflows. Deployment scope was single country and sized for a small organization, with role based access controls, a centralized chart of accounts, and standardized month end close and invoicing workflows. Governance centered on finance owned configuration controls and defined process ownership to maintain data consistency and auditability.
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BlueMessaging AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2012 | 2012 |
In 2012 BlueMessaging implemented Zendesk Chat as its customer support channel on the corporate website. BlueMessaging, a Mexico-based professional services firm with roughly 30 employees, deployed Zendesk Chat to provide real-time messaging to site visitors and to centralize customer inquiries under a single conversational entry point.
The implementation uses Zendesk Chat as a cloud-hosted, embedded web widget configured for real-time chat routing, canned responses, proactive messaging triggers, and basic visitor analytics. Zendesk Chat, classified under Chatbots and Conversational AI, was configured to manage agent presence and chat queuing, and to create structured chat session records that align with the company support workflows.
Operational responsibility sits with the customer support function, with web-based availability routed to the support portal at the company help center. Governance focused on formalizing agent handoff procedures and chat session documentation, ensuring conversations are captured in the support environment for follow up and continuity.
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BlueMessaging Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013 BlueMessaging deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The Mexico-based professional services firm with roughly 30 employees consolidated core communication and collaboration under Google Workspace to centralize corporate email and calendaring on a company domain.
Google Workspace (Formerly Google G-Suite) implementation covers standard Collaboration capabilities including Gmail for business email, Google Calendar for scheduling, Google Drive for cloud storage, and real-time document collaboration through Google Docs, Sheets, and Slides. The deployment reflects a cloud-hosted SaaS architecture with centralized administration using the Google Admin console, role-based account provisioning, and mobile access to support distributed consulting and operations workflows.
The public website for BlueMessaging lists use of Google Workspace, signaling IT governance that aligns company identity and external contact points with the Google-managed domain. Operational scope is company-wide across delivery and support functions in Mexico, with governance focused on centralized user management, shared drive configuration, and standard collaboration workflows for proposal development and client delivery.
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BlueMessaging CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Sales Automation, CRM, Sales Engagement | CRM |
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2013 | 2013 |
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BlueMessaging PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
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2017 | 2017 |
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BlueMessaging IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at BlueMessaging
Apps Being Evaluated by BlueMessaging Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||