Nashville, 37209-3239, TN,
United States
Bluesky Synergy Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bluesky Synergy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Bluesky Synergy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bluesky Synergy has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, UseResponse for Customer Support in 2020, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bluesky Synergy is running and its propensity to invest more and deepen its relationship with Google , Salesforce , UseResponse or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bluesky Synergy revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bluesky Synergy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UseResponse | Legacy | UseResponse | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, Bluesky Synergy implemented UseResponse for Customer Support. The company deployed UseResponse as a web-embedded, hosted customer support portal on its public website, using UseResponse to centralize incoming client inquiries and deliver self-service resources for its Professional Services clients. UseResponse is used to provide a public-facing knowledge base and intake point for support requests, and the UseResponse implementation is positioned as the primary channel for client engagement and issue capture. Configuration emphasized standard Customer Support capabilities including a searchable knowledge base, ticketing workflow, community feedback channels, and web forms that convert inquiries into tracked support tickets, with operational scope limited to the customer-facing support function and governance focused on centralized support intake and ticket lifecycle management appropriate for a small services firm.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
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