BMC Software India
Wing 1, Tower 'B, Survey No. 103 Hissa No. 2, Airport Road, Yerwada Pune Maharashtra 411006 IN, Business Bay,
Pune, 411006,
India
Pune, 411006,
India
91 20 4017 5000
Professional Services
BMC Software India Technographics
BMC Software India Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BMC Software India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2620 BMC Software India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BMC Software India has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2012, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2016, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BMC Software India is running and its propensity to invest more and deepen its relationship with Oracle , Salesforce , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BMC Software India revenues, which have grown to $347.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BMC Software India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BMC Software India Tech Stack and Enterprise Applications
BMC Software India ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2012 | 2013 |
In 2012, BMC Software India implemented Oracle E-Business Suite to support core finance operations and centralized accounts payable processing. The Oracle E-Business Suite deployment addressed ERP Financial requirements, with a clear focus on Accounts Payable and procure-to-pay business functions within the companys finance organization.
The implementation emphasized Oracle R12 invoice processing capabilities, configured for multi-currency and multi-language invoice handling, supplier reconciliation, duplicate invoice detection, and end-to-end invoice processing across the P2P cycle. Operational modules and configurations included automated invoice validation rules, supplier statement reconciliation workflows, and scheduled weekly and monthly AP reporting to support transaction visibility and control.
Operational coverage concentrated on the Pune accounts payable hub, processing invoices for different countries and reflecting exposure to India and EMEA tax structures. The deployment supported finance and procurement teams through role-based AP administration, invoice exception handling, and centralized reconciliation procedures.
Governance was formalized around SOX controls and internal controls embedded into day-to-day processing, including duplicate review checkpoints before data entry and a repeatable reporting cadence for AP management. Staffing and skill requirements emphasized experienced Oracle invoice processing practitioners to sustain the Oracle E-Business Suite ERP Financial operations and to maintain compliance and transactional accuracy.
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BMC Software India AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, BMC Software India deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website to provide real time web chat capabilities. The implementation is classified under Chatbots and Conversational AI and targets website‑based customer engagement and support workflows for the professional services organization.
The deployment centers on an embedded Salesforce Chat web widget that captures inbound visitor sessions, initiates agent interactions, and preserves chat transcripts, reflecting standard Chatbots and Conversational AI functionality. Configuration work emphasized routing rules, presence and capacity based agent assignment, canned responses and session transfer workflows to support live agent conversations and asynchronous follow up. Operational coverage is focused on web customer service touchpoints and agent console usage, with governance driven by chat handling procedures and application configuration controls rather than broad cross‑platform orchestration.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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BMC Software India Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, BMC Software India implemented Adobe Connect for Audio Video and Web Conferencing on its public website. Adobe Connect is used to support customer-facing webinars, professional services delivery sessions, and internal training, directly linking the application to core business functions in Professional Services.
The deployment is surfaced via the BMC website, indicating web-embedded meeting rooms and on-demand playback as primary access patterns. Functional capabilities implemented align with standard Audio Video and Web Conferencing modules such as virtual meeting rooms, webinar hosting, attendee registration and management, screen sharing, and recording, and operational governance focuses on scheduling, content publication on the website, and centralized meeting administration to support services and customer engagement workflows.
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2019 | 2019 |
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BMC Software India Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Digital Asset Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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BMC Software India CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Listing Management | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2010 | 2010 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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BMC Software India EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2012 | 2012 |
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BMC Software India ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2005 | 2005 |
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BMC Software India PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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BMC Software India IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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BMC Software India CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2023 | 2023 |
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at BMC Software India
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Manager IT | Manager | IT | |
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Senior Director, IT | Director | IT | |
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Director - Finance (FP&A) | Director | Finance | |
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Manager IT Support Services | Manager | IT | |
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Apps Being Evaluated by BMC Software India Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BMC Software India IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BMC Software India digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD BMC Software India Technographics
BMC Software India is a Professional Services organization based in India,
with around 2620 employees and annual revenues of $347.0 million.
BMC Software India operates a diverse technology stack with applications such as
Oracle E-Business Suite, Salesforce Chat (formerly Salesforce Live Agent) and Adobe Connect,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
BMC Software India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Salesforce and Adobe Systems.
BMC Software India recently adopted applications including
Vercara UltraPlatform in 2023, DocuSign eSignature in 2021 and Adobe Audience Manager in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BMC Software India’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates BMC Software India’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BMC Software India technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.