BNP Paribas Fortis
Warandeberg 3 Rue Montagne du Parc 3,
Brussels, 1000,
Belgium
Brussels, 1000,
Belgium
32 2 335 00 30
Banking and Financial Services
BNP Paribas Fortis Technographics
BNP Paribas Fortis Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BNP Paribas Fortis and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18000 BNP Paribas Fortis employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BNP Paribas Fortis has purchased the following applications: Kofax ReadSoft Online for AP Automation in 2016, SAP HCM (HR) for Core HR in 2011, Temenos T24 for Core Banking in 2008 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BNP Paribas Fortis is running and its propensity to invest more and deepen its relationship with Tungsten Automation , SAP , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BNP Paribas Fortis revenues, which have grown to $3.48 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BNP Paribas Fortis intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BNP Paribas Fortis Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Kofax ReadSoft Online | AP Automation | ERP Financial Management | n/a | 2016 | 2017 |
In 2016 BNP Paribas Fortis implemented Kofax ReadSoft Online as a focused AP Automation deployment, initiating a 12 month Readsoft P2P engagement that carried into 2017. The project centered on automating purchase requisition intake and accounts payable invoice processing, with Kofax ReadSoft Online serving as the document capture and workflow engine for P2P orchestration.
The implementation covered two primary functional modules, Readsoft Purchase Requisition and Readsoft Account Payable Solutions, and included detailed definition and documentation of complex business requirements. Configuration work emphasized invoice capture, validation and routing rules consistent with AP Automation workflows, and the production of user acceptance testing scenarios to validate business rules and exception handling.
Operational coverage extended from the Brussels program team to accounting teams in Lisboa and Casablanca, with end user trainings delivered for both regional accounting groups. The deployment scope remained within procurement to pay and accounting functions, with the ReadSoft solution instrumenting document processing and approval workflows across those teams.
Governance and rollout practices included unit testing, end to end testing, structured defect management, and formal handover documentation. End user training and UAT sign off were explicit deliverables, providing operational readiness for accounting teams using Kofax ReadSoft Online in the AP Automation environment.
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ERP Financial | ERP Financial Management |
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2015 | 2015 |
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ERP Financial | ERP Financial Management |
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2016 | 2016 |
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Expense Management | ERP Financial Management |
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2013 | 2014 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2011 | 2012 |
In 2011, BNP Paribas Fortis implemented SAP HCM (HR) as its Core HR application. The deployment established SAP HCM (HR) as the bank standard personnel system in Belgium and provided a centralized platform for personnel administration, payroll processing, time and attendance, and benefits configuration.
The implementation encompassed core functional modules explicitly including SAP Payroll, My Time & Absences, and a Cafeteria Tool for benefits administration, with configuration work to reflect legal and internal directives. Functional management activities included creation of test plans, coordination of acceptance testing, and development of impact assessments and business cases to support the Product Owner, with business analysts driving requirement translation and solution proposals.
Operational coverage split tools by audience, with My Time & Absences and the Cafeteria Tool accessible to all BNP Paribas Fortis employees, and SAP Payroll operated by a specialist HR Service Center team. A multidisciplinary team model was adopted, combining business analysts, process engineers, and development engineers to support both functional and technical aspects of the HR toolset within the SAP HCM (HR) environment.
Governance and delivery used Agile working methods, forming a new Agile team from project inception and embedding a community of business analysts to ensure ongoing support and evolution. Responsibilities included ensuring legal compliance, coordinating end user communication and acceptance testing, and driving process design changes through impact assessments and business case development to inform product and operational decisions.
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Payroll | HCM |
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2011 | 2012 |
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Performance and Goal Management | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2008 | 2009 |
In 2008, BNP Paribas Fortis implemented Temenos T24 Core Banking as its central processing platform. Temenos T24 was the focal application for managing account processing and transaction workflows, and the engagement was led by an IS T24 integration team responsible for release management, IS/IT coordination, integration test coordination, process improvement and end to end analysis for all projects involving Temenos T24.
The implementation emphasized core banking capabilities typical of the category, including general ledger reconciliation, deposit and loan processing, payments orchestration, and customer account master data management as part of the Temenos T24 deployment. Configuration and testing work focused on aligning functional modules with operational workflows and ensuring transactional integrity across core modules.
Operational scope centered on IS and IT coordination across project teams, with the integration team running integration test coordination and end to end analysis for projects involving T24. Business functions impacted included operations, IT change delivery, release engineering and project delivery teams, with integration test cycles designed to validate end to end transaction flows and settlement sequences.
Governance and process workstreams were structured around centralized release management and standardized integration testing, with an emphasis on process improvement and end to end analysis to reduce rollback risk during releases. The IS T24 integration team institutionalized coordination between IS and IT stakeholders to support consistent release sequencing and test coverage for all Temenos T24 projects.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Intelligent Document Processing | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2020 | 2020 |
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CRM | CRM |
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2008 | 2008 |
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CRM | CRM |
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2016 | 2016 |
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CRM | CRM |
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2012 | 2012 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Loyalty | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2008 | 2008 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Asset and Wealth Management | Investment Management |
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2010 | 2011 |
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Portfolio and Investment Management | Investment Management |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2014 | 2015 |
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Supplier Relationship Management | Procurement |
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2014 | 2014 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2009 | 2010 |
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Treasury Management | TRM |
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2010 | 2010 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Physical Access Control System | Physical Security |
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2021 | 2022 |
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IT Decision Makers and Key Stakeholders at BNP Paribas Fortis
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by BNP Paribas Fortis Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BNP Paribas Fortis IT executives and key decision makers. This section highlights BNP Paribas Fortis's latest recorded technology evaluations, including DocuSign eSignature for Digital Signing on 2025-07-01. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BNP Paribas Fortis digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD BNP Paribas Fortis Technographics
BNP Paribas Fortis is a Banking and Financial Services organization based in Belgium,
with around 18000 employees and annual revenues of $3.48 billion.
BNP Paribas Fortis operates a diverse technology stack with applications such as
Kofax ReadSoft Online, SAP HCM (HR) and Temenos T24,
covering areas like AP Automation, Core HR and Core Banking.
BNP Paribas Fortis has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tungsten Automation, SAP and Temenos.
BNP Paribas Fortis recently adopted applications including
Cisco Webex Meetings in 2021, Joyn Platform in 2021 and Salesforce Marketing Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BNP Paribas Fortis’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates BNP Paribas Fortis’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BNP Paribas Fortis technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.