BNP Paribas UK
10 Harewood Avenue,
London, NW1 6AA,
United Kingdom
London, NW1 6AA,
United Kingdom
44 20 7595-2000
Banking and Financial Services
BNP Paribas UK Technographics
BNP Paribas UK Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BNP Paribas UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 BNP Paribas UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BNP Paribas UK has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2020, Temenos T24 for Core Banking in 2015, Cisco Unified Communications Manager for Audio Video and Web Conferencing in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BNP Paribas UK is running and its propensity to invest more and deepen its relationship with Microsoft , SAP , Temenos or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BNP Paribas UK revenues, which have grown to $4.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BNP Paribas UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BNP Paribas UK Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management | n/a | 2020 | 2021 |
In 2020, BNP Paribas UK provisioned Microsoft Dynamics 365 Business Central as an ERP Financial application within its BNP Paribas Real Estate Business Systems portfolio. The implementation sits inside a multi-application, multi-database environment and required establishing a dedicated Database Administrator role to manage database security, standards, and performance for the new ERP Financial footprint and adjacent systems.
The Microsoft Dynamics 365 Business Central deployment focuses on core ERP Financial capabilities, including general ledger, accounts payable and receivable, cash management, fixed assets, budgeting, and financial reporting, consistent with typical ERP Financial workflows. Configuration and operational responsibilities documented for the role include database design for front-end and back-end performance, performance tuning, backup and recovery processes, implementation of SSAS SSIS and SSRS based reporting and analytics pipelines, and scripting automation using PowerShell and Unix shell.
Operational coverage spans BNP Paribas Real Estate business lines such as residential and commercial property sales, facilities and property management, and country estate advisory services, with databases supporting those lines across Windows and Linux server environments. The role is expected to manage a heterogeneous database landscape including MS SQL, Oracle, MySQL, PostgreSQL and MongoDB, and to regularly liaise with developers, business analysts and project managers to align data models and operational procedures with business processes.
Governance and rollout responsibilities report to the Head of Development within the Business Systems team, positioning the DBA to develop and enforce BNP Paribas Norms & Standards for database access, security, monitoring and change control. This was created as a new role to strengthen in-house capabilities, with duties that include diagnosing and troubleshooting database errors, recommending database technology adoption where aligned to corporate norms, and producing usage and performance reports to inform ongoing system support and configuration for Microsoft Dynamics 365 Business Central ERP Financial.
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, BNP Paribas UK implemented Temenos T24 as its Core Banking platform. The deployment expanded a long-standing partnership with Temenos that has spanned over 20 years, positioning Temenos T24 as the bank's primary Core Banking application for account processing and ledger orchestration.
The program included a targeted expansion into fund administration, where BNP Paribas and Temenos worked together to migrate 1,250 active fund accounts from an in-house system to the Temenos Multifonds Global Accounting product. Temenos T24 and Temenos Multifonds Global Accounting were configured to centralize core banking ledgers and fund accounting capabilities, aligning accounting workflows and reconciliation processes within the bank's fund administration function.
Operational coverage focused on the bank's UK fund administration operations, and the rollout was executed as a coordinated program between BNP Paribas UK and Temenos, migrating active accounts and consolidating accounting processes. The work was recognized by Temenos with an industry award that highlighted the transformation of BNP Paribas's fund administration, reflecting a governance and delivery approach that combined core banking consolidation with specialized fund accounting implementation.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Unified Communications Manager | Audio Video and Web Conferencing | Collaboration | n/a | 2016 | 2016 |
In 2016, BNP Paribas UK implemented Cisco Unified Communications Manager to support its Audio Video and Web Conferencing environment. The deployment is organized as a single CUCM cluster supporting over 12,000 endpoints across EMEA, with operational administration centered in London and support coverage spanning trading desks, back office teams, and VIP users.
Cisco Unified Communications Manager at BNP Paribas UK was configured to deliver core telephony and conferencing capabilities including Unity Voicemail, conferencing solutions, fax handling, Cisco Agent Desktop user and administrator provisioning, Single Number Reach, call pick up groups, and hunt groups. The environment also incorporates call recording controls and CDR call reporting workflows using Eclipse Call Management System, and operational tasks extend to headset lifecycle management, analogue and ADSL line provisioning, and physical fax installs.
The implementation integrates with a range of contact and collaboration technologies explicitly including Nice Call Recording, ServiceNow for fault and service request handling, Alcatel Lucent DECT handsets, Cipc Softphone, Cisco click to call, Cisco Jabber, Lync Skype for Business, and Kurmi for provisioning orchestration. Day to day operations require interaction with local carriers and trading voice teams, reflecting a cross-functional footprint that ties voice infrastructure into incident, change, and asset workflows across the bank.
Operational governance emphasizes BAU fault ticket management, end to end fault analysis to resolution, new joiner profile creation, and administrative role provisioning. Routine processes and service request handling are institutionalized around Cisco Unified Communications Manager operational duties, with service owners responsible for conferencing, voicemail, agent desktop configuration, and interfacing with call recording and reporting systems.
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Audio Video and Web Conferencing | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2016 | 2016 |
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PBX, VoiP and Phone Systems | Collaboration |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2016 | 2016 |
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Call Center | CRM |
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2015 | 2015 |
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Call Center | CRM |
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2018 | 2018 |
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Call Center | CRM |
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2016 | 2016 |
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Call Center, Customer Experience | CRM |
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2018 | 2018 |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Call Tracking and Recording | CRM |
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2022 | 2022 |
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CRM | CRM |
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2016 | 2016 |
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Customer Engagement | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2016 | 2016 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2012 | 2012 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2007 | 2007 |
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Treasury Management | TRM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Managed Services Provider (MSP)
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Workplace & Communications MSP, Security MSP | Managed Services Provider (MSP) |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at BNP Paribas UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by BNP Paribas UK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD BNP Paribas UK Technographics
BNP Paribas UK is a Banking and Financial Services organization based in United Kingdom,
with around 8000 employees and annual revenues of $4.50 billion.
BNP Paribas UK operates a diverse technology stack with applications such as
Microsoft Dynamics 365 Business Central, Temenos T24 and Cisco Unified Communications Manager,
covering areas like ERP Financial, Core Banking and Audio Video and Web Conferencing.
BNP Paribas UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Temenos and Cisco Systems.
BNP Paribas UK recently adopted applications including
Infinity Call Tracking in 2022, Microsoft Dynamics 365 Business Central in 2020 and Kerv Managed Services in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BNP Paribas UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates BNP Paribas UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
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