BombBomb
90 S Cascade Ave Suite #700,
Colorado Springs, 80903, CO,
United States
Colorado Springs, 80903, CO,
United States
1 866-209-4602
Professional Services
BombBomb Technographics
BombBomb Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BombBomb and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 194 BombBomb employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BombBomb has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, TeamSupport SnapEngage for Chatbots and Conversational AI in 2011, BombBomb Essentials for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BombBomb is running and its propensity to invest more and deepen its relationship with Oracle , Maxio , Chargebee or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BombBomb revenues, which have grown to $45.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BombBomb intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BombBomb Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2017 | 2018 |
In 2017, BombBomb implemented Oracle NetSuite ERP to centralize its ERP Financial functions for the Finance Department. The deployment positioned Oracle NetSuite ERP as the system of record for billing, payment posting, and general ledger accounting within the company.
The implementation configured core accounts receivable workflows to support contract invoicing, dispute resolution, and collections, and it established accounts payable and expense report processing to manage vendor invoices and employee reimbursements. Functional capabilities implemented include customer master data maintenance, refund validation and processing, entry of daily credit card deposits, chargeback research and reconciliation, auto-debit posting, and bank and general ledger account reconciliation.
Oracle NetSuite ERP was used to capture and process multiple payment methods, specifically check, ACH, and credit card transactions, with transaction entry and reconciliation handled inside the finance application. Operational coverage focused on finance functions that required close coordination with customers and internal associates for invoicing discrepancies, past due accounts, and dispute resolution, while NetSuite served as the ledger and transactional hub.
Governance and operational processes were organized around routine finance tasks, including verification that contracts are invoiced accurately and timely, communication workflows for resolving invoicing disputes, and recurrent reconciliation activities to align bank activity with G/L accounts. Day to day responsibilities in the Finance Department included reviewing vendor invoices, processing refunds, entering credit card and auto-debit transactions into NetSuite, and assisting other finance activities as needed.
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Subscription and Recurring Billing | ERP Financial Management |
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2021 | 2021 |
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Subscription and Recurring Billing | ERP Financial Management |
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2023 | 2023 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, BombBomb deployed TeamSupport SnapEngage on its website. The deployment uses TeamSupport SnapEngage under the Chatbots and Conversational AI category as an embedded web conversational interface, scoped to the public-facing site and managed by support and customer success teams.
The TeamSupport SnapEngage implementation leverages standard conversational capabilities common to Chatbots and Conversational AI, including live chat sessions, automated routing rules, canned responses, and conversation transcript capture. Configuration and administration are performed in the SnapEngage console, focusing on the web chat widget behavior, routing logic, and curated response content to support handling inbound customer inquiries.
Operational coverage centers on customer support and sales enablement, with agents accessing conversations through the SnapEngage agent console and using captured context and transcripts for follow up. Governance is organized around administrator-led configuration, chat handling policies, and documented escalation and handoff procedures, and BombBomb uses TeamSupport SnapEngage as the embedded conversational channel on its website.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| BombBomb | Legacy | BombBomb Essentials | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, BombBomb implemented BombBomb Essentials on its website. BombBomb Essentials serves as an Audio Video and Web Conferencing layer embedded in customer-facing pages to provide browser-based video recording, hosted playback and live web conferencing capabilities.
The deployment centered on an embedded player and recording widget provisioned through the BombBomb Essentials administration console, configured for centralized content management and role-based access for marketing and sales users. Functional capabilities implemented include in-browser capture, hosted media storage, on-demand playback and configurable meeting or webinar rooms consistent with Audio Video and Web Conferencing functionality, with an operational scope focused on website-driven marketing, sales enablement and customer engagement workflows.
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Account Based Marketing, Sales Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation, Sales Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at BombBomb
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by BombBomb Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BombBomb IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BombBomb digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD BombBomb Technographics
BombBomb is a Professional Services organization based in United States,
with around 194 employees and annual revenues of $45.0 million.
BombBomb operates a diverse technology stack with applications such as
Oracle NetSuite ERP, TeamSupport SnapEngage and BombBomb Essentials,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
BombBomb has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, TeamSupport and BombBomb.
BombBomb recently adopted applications including
Chargebee in 2023, Zoominfo Platform in 2023 and Maxio (formerly Chargify) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BombBomb’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates BombBomb’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BombBomb technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.