Funchal, 9050-021,
Portugal
Bordal Technographics
Bordal Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bordal and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Bordal employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bordal has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2017, Joomla 3.9 for Web Content Management in 2014, iStraxx VirtueMart for eCommerce in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bordal is running and its propensity to invest more and deepen its relationship with Zendesk , Joomla , iStraxx or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bordal revenues, which have grown to $731.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bordal intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bordal Tech Stack and Enterprise Applications
Bordal AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Bordal implemented Zendesk Chat on its website. Bordal is a manufacturing company in Portugal with 20 employees, and the deployment uses Zendesk Chat within the Chatbots and Conversational AI category to provide real-time web messaging for customers and prospects.
The implementation centers on an embedded site chat widget, configured for live messaging, basic automated greetings, canned responses, and capture of chat transcripts to support customer service workflows. Operational coverage is focused on the web channel and the internal customer service function, with agent routing and defined chat availability windows and response protocols to govern handling of inbound web conversations.
|
Bordal Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Joomla | Legacy | Joomla 3.9 | Web Content Management | Content Management | n/a | 2014 | 2014 |
In 2014, Bordal implemented Joomla 3.9 as its Web Content Management platform for the company website. The deployment standardized public web content delivery and centralized site publishing for a 20 employee manufacturing organization, positioning Joomla 3.9 as the core CMS for marketing and customer-facing communications.
Joomla 3.9 provides standard Web Content Management capabilities including content authoring and editorial workflows, template-driven presentation and menu management, role-based user administration, and an extensions ecosystem to add functionality. Operational ownership is concentrated within a small editorial and operations group who manage configuration, content updates and site maintenance, with the Joomla 3.9 instance serving as the single-site content infrastructure for Bordal's corporate web presence.
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Bordal eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iStraxx | Legacy | iStraxx VirtueMart | eCommerce | eCommerce | n/a | 2014 | 2014 |
In 2014, Bordal implemented iStraxx VirtueMart as its eCommerce solution on their website. The deployment is focused on the public storefront at bordal.pt and supports online presentation of products and customer order capture for the Portugal based manufacturer.
iStraxx VirtueMart is configured to manage product catalog attributes, pricing and inventory details, customer facing catalog pages, shopping cart and checkout workflows, and order management through the application administration console. Operational control for content and catalog updates is concentrated with marketing and sales stakeholders, while Bordal's IT team oversees platform maintenance and hosting configurations, aligning the iStraxx VirtueMart eCommerce application with product merchandising, sales order capture and customer service workflows.
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Bordal CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Tag Management | CRM |
|
2017 | 2017 |
|
Bordal IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
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|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Bordal
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Bordal Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||