Hertford, SG13 8DN,
United Kingdom
Hertfordshire County Council Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Hertfordshire County Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 Hertfordshire County Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hertfordshire County Council has purchased the following applications: Cornerstone Saba Lumesse TalentLink Recruitment for Applicant Tracking System in 2018, DigitalOcean Droplets for Application Hosting and Computing Services in 2021, Iken Cloud for Case Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hertfordshire County Council is running and its propensity to invest more and deepen its relationship with Cornerstone OnDemand , DigitalOcean , Iken or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hertfordshire County Council revenues, which have grown to $1.52 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hertfordshire County Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cornerstone OnDemand | Legacy | Cornerstone Saba Lumesse TalentLink Recruitment | Applicant Tracking System | HCM | n/a | 2018 | 2018 | ||
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Core HR | HCM |
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2008 | 2008 |
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Employee Recognition and Rewards Management | HCM |
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2016 | 2016 |
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HR Service Delivery | HCM |
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2024 | 2024 |
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Payroll | HCM |
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2008 | 2008 |
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Time and Attendance | HCM |
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2010 | 2010 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| DigitalOcean | Legacy | DigitalOcean Droplets | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 | ||
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Content Delivery Network | IaaS |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Iken | Legacy | Iken Cloud | Case Management | ERP Services and Operations | n/a | 2018 | 2018 | In 2018 Hertfordshire County Council implemented Iken Cloud as its Case Management application to support the Childcare Litigation team and adjacent legal functions. The deployment targeted the Hertford legal office and individual solicitors responsible for court work in child protection, with Iken Cloud used by five solicitors and additional lawyers to manage court-facing casework and safeguarding workflows. Iken Cloud was used as a central matter management and document management system, providing structured matter organization, bundle preparation for hearings, redaction of sensitive data, and maintenance of filing metadata. The system underpinned routine legal tasks including drafting witness templates, collating documents to file and serve on parties, logging correspondence with social workers and police, and coordinating expert availability and DNA sample arrangements, reflecting standard Case Management functional modules for legal case lifecycle and evidence handling. Operational integration and governance were visible in adjacent processes and tools, users claimed expenses via the SAP Finance and HR System while casework and court submission processes were managed inside Iken Cloud. Adoption activities included training new starters and embedding regular team meeting cadence, email and calendar management, and minute taking to sustain operational governance for childcare litigation workflows across the Hertford team. | |
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Travel Management | ERP Services and Operations |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2020 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Data Warehouse | Analytics and BI |
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2010 | 2010 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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ERP Financial | ERP Financial Management |
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2016 | 2017 |
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ERP Financial | ERP Financial Management |
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2015 | 2015 |
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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IT Service Management | ITSM |
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2016 | 2016 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Supplier Relationship Management | Procurement |
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2018 | 2018 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Supply Chain Management | SCM |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Web Content Management | Content Management |
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2017 | 2017 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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