Hertfordshire County Council
County Hall, Pegs Lane,
Hertford, SG13 8DN,
United Kingdom
Hertford, SG13 8DN,
United Kingdom
44 30 0123-4040
Government
Hertfordshire County Council Technographics
Hertfordshire County Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hertfordshire County Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 Hertfordshire County Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hertfordshire County Council has purchased the following applications: Infor SunSystems for ERP Financial in 2016, Cornerstone Saba Lumesse TalentLink Recruitment for Applicant Tracking System in 2018, Iken Cloud for Case Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hertfordshire County Council is running and its propensity to invest more and deepen its relationship with Infor , SAP , Cornerstone OnDemand or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hertfordshire County Council revenues, which have grown to $1.52 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hertfordshire County Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hertfordshire County Council Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP Financial Management | Sapphire Systems | 2016 | 2017 |
In 2016 Hertfordshire County Council implemented Infor SunSystems as an ERP Financial solution for its corporate finance function. The deployment, delivered with Sapphire Systems, targeted core accounts and payment processing capabilities for the United Kingdom local government organization with approximately 8000 employees, and was provisioned to support centralized payments and ledger control across council finance teams.
Infor SunSystems was configured to operate SunAccounts as the accounting ledger while incorporating payment automation workflows. The council implemented accounts payable and batch payment orchestration, and integrated an ePay payment gateway to link SunAccounts to their BACs software for settlement and bank-file creation. The implementation leveraged standard ERP Financial capabilities such as general ledger posting, supplier payments, and automated batch payment export.
Operational integration focused on weekly payment runs executed by the finance payments team, using ePay to bridge SunAccounts and BACs processing. The council reports they have used ePay almost a hundred times for their weekly payment run and found it to be a fast and efficient tool in linking SunAccounts to their BACs software, and it has been completely reliable. Governance and rollout were centered on finance workflow standardization and payment reconciliation procedures implemented during the Sapphire Systems engagement.
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ERP Financial | ERP Financial Management |
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2015 | 2015 |
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cornerstone OnDemand | Legacy | Cornerstone Saba Lumesse TalentLink Recruitment | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018 Hertfordshire County Council implemented Cornerstone Saba Lumesse TalentLink Recruitment as its Applicant Tracking System and deployed the application on the council public careers website to capture and manage online applications. The implementation centers on using Cornerstone Saba Lumesse TalentLink Recruitment for vacancy publication and candidate intake directly from the council job pages, aligning the application with public sector hiring workflows.
The deployment emphasizes core Applicant Tracking System capabilities typical of the category, including job requisition creation and approval, vacancy posting to the careers portal, online application capture, candidate tracking across stages, and configurable screening workflows and assessment queues. The configuration appears focused on web form integration and candidate data capture tied to role based access for HR and hiring managers.
Operational coverage is council wide, supporting Hertfordshire County Council HR services and hiring managers across departments through a centralized candidate repository accessible from the public careers site. The implementation integrates the Cornerstone Saba Lumesse TalentLink Recruitment user experience into the council website, enabling direct application submission and candidate status handling via the career pages.
Governance changes associated with the rollout included standardized requisition and approval workflows, role based permissions for recruiters and hiring managers, and consolidated application records to support consistent recruitment processes across departments. The narrative positions Hertfordshire County Council Cornerstone Saba Lumesse TalentLink Recruitment Applicant Tracking System as the primary system of record for public job advertising and applicant lifecycle management on the council website.
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Core HR | HCM |
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2008 | 2008 |
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Employee Recognition and Rewards Management | HCM |
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2016 | 2016 |
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HR Service Delivery | HCM |
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2024 | 2024 |
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Payroll | HCM |
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2008 | 2008 |
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Time and Attendance | HCM |
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2010 | 2010 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Iken | Legacy | Iken Cloud | Case Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Hertfordshire County Council implemented Iken Cloud as its Case Management application to support the Childcare Litigation team and adjacent legal functions. The deployment targeted the Hertford legal office and individual solicitors responsible for court work in child protection, with Iken Cloud used by five solicitors and additional lawyers to manage court-facing casework and safeguarding workflows.
Iken Cloud was used as a central matter management and document management system, providing structured matter organization, bundle preparation for hearings, redaction of sensitive data, and maintenance of filing metadata. The system underpinned routine legal tasks including drafting witness templates, collating documents to file and serve on parties, logging correspondence with social workers and police, and coordinating expert availability and DNA sample arrangements, reflecting standard Case Management functional modules for legal case lifecycle and evidence handling.
Operational integration and governance were visible in adjacent processes and tools, users claimed expenses via the SAP Finance and HR System while casework and court submission processes were managed inside Iken Cloud. Adoption activities included training new starters and embedding regular team meeting cadence, email and calendar management, and minute taking to sustain operational governance for childcare litigation workflows across the Hertford team.
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Travel Management | ERP Services and Operations |
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2015 | 2015 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2010 | 2010 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2017 | 2017 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2016 | 2016 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supplier Relationship Management | Procurement |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Hertfordshire County Council
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Hertfordshire County Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hertfordshire County Council IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hertfordshire County Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Hertfordshire County Council Technographics
Hertfordshire County Council is a Government organization based in United Kingdom,
with around 8000 employees and annual revenues of $1.52 billion.
Hertfordshire County Council operates a diverse technology stack with applications such as
Infor SunSystems, Cornerstone Saba Lumesse TalentLink Recruitment and Iken Cloud,
covering areas like ERP Financial, Applicant Tracking System and Case Management.
Hertfordshire County Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Cornerstone OnDemand and Iken.
Hertfordshire County Council recently adopted applications including
Sunrise HR Case Management in 2024, DigitalOcean Droplets in 2021 and Hotjar in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hertfordshire County Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hertfordshire County Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hertfordshire County Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.