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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Bosch Malaysia Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cognigy Legacy Cognigy.AI Chatbots and Conversational AI AI-Powered Application n/a 2023 2023
In 2023, Bosch Malaysia implemented Cognigy.AI on its public website, deploying the Cognigy.AI platform in the Chatbots and Conversational AI category to provide a web-facing conversational interface. The deployment is embedded on the company site https://www.bosch.com.my/ and is configured to handle web channel interactions for site visitors and customers. Implementation architecture centers on platform-hosted conversational flows and web embedding to deliver front-line digital engagement. Configuration work emphasized modular conversational flows, intent classification, natural language understanding components, and scripted self-service journeys consistent with Chatbots and Conversational AI capabilities. Operational scope targets customer engagement and site navigation assistance on the Bosch Malaysia website, with content governance and version control processes instituted to manage dialogue updates and training data. This implementation links Bosch Malaysia, Cognigy.AI, Chatbots and Conversational AI and customer engagement on the public website.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AVEVA Group Legacy AVEVA Teamwork Collaboration Collaboration n/a 2020 2021
In 2020, Bosch Malaysia ran a six-month pilot using Poka to capture frontline knowledge and streamline issue management on the shop floor. The deployment is inferred as AVEVA Teamwork in the Collaboration category because AVEVA Group markets and resells Poka under the AVEVA Teamwork offering. The pilot concentrated on knowledge capture, issue management workflows and real-time collaboration, aligning with Collaboration functional capabilities such as work instructions, incident logs and team messaging used in manufacturing operations. AVEVA Teamwork is therefore characterized in this implementation context by frontline knowledge management and operational collaboration capabilities. Operational coverage focused on Bosch Power Tools production operations in Malaysia, with primary business functions impacted including shop floor operations and continuous improvement teams. The deployment model implied direct use by frontline workers on mobile and station terminals to enable immediate issue escalation and contextual knowledge sharing. Governance and rollout were executed as a six-month pilot tied to continuous improvement processes and issue management workflows. The Poka pilot achieved approximately an 8% direct productivity improvement in the pilot, and this result is mapped to the inferred AVEVA Teamwork usage through AVEVA Group's resale relationship.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
e-Spirit UK Ltd. Legacy e-Spirit FirstSpirit DXP Web Content Management Content Management n/a 2023 2023
In 2023, Bosch Malaysia deployed e-Spirit FirstSpirit DXP to manage content for its Malaysia website. The implementation uses e-Spirit FirstSpirit DXP as the primary Web Content Management platform to govern public facing pages and structured content on bosch.com.my, establishing Bosch Malaysia e-Spirit FirstSpirit DXP Web Content Management as the central system for online product information and corporate communications. The deployment leverages core Web Content Management capabilities typical of the category, including content authoring and templating, staged publishing and approval workflows, multilingual content management, and centralized digital asset handling. Configuration centered on role based authoring and editorial routing, template driven page composition, and channel aware rendering to support consistent site presentation across devices, reflecting standard functional modules of e-Spirit FirstSpirit DXP. Operational scope is focused on marketing and corporate communications functions within Bosch Malaysia, centralizing editorial control and content lifecycle governance. Governance design emphasized editorial workflows, approval routing, and staged publishing to production, aligning content production processes with Web Content Management best practices for enterprise websites.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tag Management CRM 2020 2020

IT Decision Makers and Key Stakeholders at Bosch Malaysia

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by Bosch Malaysia Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bosch Malaysia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bosch Malaysia digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Bosch Malaysia Technographics
Bosch Malaysia is a Manufacturing organization based in Malaysia, with around 440 employees and annual revenues of $40.0 million.
Bosch Malaysia operates a diverse technology stack with applications such as Cognigy.AI, AVEVA Teamwork and e-Spirit FirstSpirit DXP, covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
Bosch Malaysia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Cognigy, AVEVA Group and e-Spirit UK Ltd..
Bosch Malaysia recently adopted applications including Cognigy.AI in 2023, e-Spirit FirstSpirit DXP in 2023 and AVEVA Teamwork in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bosch Malaysia’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Bosch Malaysia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bosch Malaysia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.