Boscov's
4500 Perkiomen Ave,
Reading, 19606, PA,
United States
Reading, 19606, PA,
United States
1 610-779-2000
Retail
Boscov's Technographics
Boscov's Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Boscov's and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8300 Boscov's employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Boscov's has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2000, UKG Pro Workforce Management Absence (ex UKG Dimensions Absence) for Absence and Leave Management in 2023, MicroStrategy ONE Analytics for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Boscov's is running and its propensity to invest more and deepen its relationship with Oracle , UKG , Spark Hire or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Boscov's revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Boscov's intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Boscov's Tech Stack and Enterprise Applications
Boscov's ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP Financial Management | n/a | 2000 | 2018 |
In 2000 Boscov's implemented Oracle PeopleSoft ERP across corporate headquarters and retail stores, supervising construction and deployment as part of a broader enterprise systems program. The implementation targeted core accounting and human resources functions under the ERP Financial category, with Oracle PeopleSoft ERP serving as the central financial and HR application.
The deployment encompassed configuration of financial modules and HR management capabilities typical for ERP Financial systems, including general ledger, payables and receivables workflows, payroll interfaces, and employee record management. Workstreams focused on assembling application configuration, chart of accounts alignment, and operational controls to support store level transaction reconciliation and corporate financial reporting.
Integrations were executed with parallel initiatives that included an upgraded Sales Audit System from Fujitsu Systems, a new Gift Certificate and Merchandise Credit Tracking System from Fujitsu Software, and enhanced Point Of Sale software from Cornell-Mayo. These systems were integrated into the Oracle PeopleSoft ERP implementation to unify store transaction data, gift certificate liability tracking, and sales audit feeds with corporate accounting and HR processes.
Governance for the program emphasized centralized supervision of all enterprise system development and coordinated rollout activities across IT, finance, HR, and store operations. The implementation narrative documents deployment to both corporate headquarters and store locations, and shows cross-functional oversight for system construction, testing, and operational handoff to business process owners.
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ERP Financial | ERP Financial Management |
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2012 | 2013 |
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Expense Management | ERP Financial Management |
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2014 | 2014 |
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Boscov's HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Workforce Management Absence (ex UKG Dimensions Absence) | Absence and Leave Management | HCM | n/a | 2023 | 2023 |
In 2023, Boscov's implemented UKG Pro Workforce Management Absence (ex UKG Dimensions Absence) as its Absence and Leave Management application to centralize time-off, accruals, and absence workflows for HR and payroll functions. The deployment was scoped to support the retailer's corporate Human Resources organization and to provide operational absence management across its store workforce and corporate payroll processes.
The implementation emphasized configuration of absence administration and accruals capabilities, including establishment and maintenance of business structure and cross reference tables, configuration of accrual schedules, and standardization of time-off request and approval workflows. UKG Pro Workforce Management Absence was configured to support reporting and analytics and to enable administrative and end user processes consistent with Absence and Leave Management functional expectations.
Operational integration work included coordination with Oracle HCM resources, with the HR team and Oracle HCM Analyst aligning master HR data flows for payroll reconciliation, benefits eligibility, and headcount reporting. Corporate HR retained ownership of day to day system changes and data integrity tasks to ensure accurate flow of information into the absence application and into downstream payroll processes.
Governance and support were centralized in the Corporate HR office, where a UKG Kronos Analyst serves as primary point of contact for troubleshooting, ticketing, upgrade testing, documentation, and end user training. Processes established include coordinated upgrade and patch testing, documented administrative procedures, ongoing training materials for administrators and managers, and escalation paths to maintain system integrity and operational continuity.
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Core HR | HCM |
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2000 | 2018 |
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Core HR | HCM |
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2023 | 2023 |
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Payroll | HCM |
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2023 | 2023 |
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Payroll | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2013 | 2013 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2023 | 2023 |
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Time and Attendance | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2019 | 2019 |
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Video Interviewing | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2023 | 2023 |
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Boscov's Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MicroStrategy | Legacy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI | n/a | 2016 | 2018 |
In 2016, Boscov's implemented MicroStrategy ONE Analytics to establish an enterprise Analytics and BI capability for centralized reporting and interactive dashboards. The deployment focused on instrumenting analytics workflows that support planning and financial reporting alongside broader retail analytics functions.
MicroStrategy ONE Analytics was configured to provide a semantic layer, ad hoc analysis, and scheduled reporting, with systems and database administration responsibilities covering Essbase, Oracle Enterprise Performance Management Suite, and Arthur Planning plus MicroStrategy platform components. Functional modules included interactive dashboards, metadata management, and governed reporting constructs aligned to finance and planning use cases.
Operational coverage centered on finance and planning teams, with analytics access extended to merchandising and store operations for cross functional decision support. Data flows were organized to surface planning and financial data from Essbase and Oracle EPM Suite and from Arthur Planning into MicroStrategy ONE Analytics reporting layers.
Governance emphasized centralized reporting ownership, access controls and change management for analytical artifacts, with system and database administration processes maintained for Essbase, Oracle Enterprise Performance Management Suite, Arthur Planning and MicroStrategy. The implementation anchored Analytics and BI capabilities to established planning systems, enabling disciplined control over metadata, report versions and analytic consumption across the organization.
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Boscov's Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Boscov's eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2018 | 2018 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2022 | 2022 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Boscov's SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Order Management | SCM |
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2016 | 2016 |
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Transportation Management | SCM |
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2013 | 2013 |
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Boscov's CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Tag Management | CRM |
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2016 | 2016 |
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Boscov's ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Boscov's Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2013 | 2013 |
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Boscov's IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Boscov's CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Boscov's
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Boscov's Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Boscov's IT executives and key decision makers. This section highlights Boscov's's latest recorded technology evaluations, including Kibo Unified Commerce for eCommerce on 2025-01-31 and Oracle Transportation Management System for Transportation Management on 2024-11-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Boscov's digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Boscov's Technographics
Boscov's is a Retail organization based in United States,
with around 8300 employees and annual revenues of $1.50 billion.
Boscov's operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, UKG Pro Workforce Management Absence (ex UKG Dimensions Absence) and MicroStrategy ONE Analytics,
covering areas like ERP Financial, Absence and Leave Management and Analytics and BI.
Boscov's has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, UKG and MicroStrategy.
Boscov's recently adopted applications including
UKG Pro Workforce Management Absence (ex UKG Dimensions Absence) in 2023, Oracle Cloud HCM in 2023 and Oracle Cloud HCM Payroll in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Boscov's’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Boscov's’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Boscov's technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.