Baie-Comeau, G5C 2X8, QC,
Canada
Boutique Marie Claire Technographics
Boutique Marie Claire Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Boutique Marie Claire and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Boutique Marie Claire employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Boutique Marie Claire has purchased the following applications: Amazon Pay for Payment Processing in 2021, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Boutique Marie Claire is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Apple , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Boutique Marie Claire revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Boutique Marie Claire intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Boutique Marie Claire Tech Stack and Enterprise Applications
Boutique Marie Claire ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP | n/a | 2021 | 2021 |
Boutique Marie Claire implemented Amazon Pay in 2021 on its public ecommerce site. The Amazon Pay integration functions as the primary Payment Processing option, embedding Amazon Pay checkout controls via the Amazon Pay SDK to capture customer payment authorizations and to tokenize payment instruments. For a 10 employee retailer the deployment is implemented as a lightweight client SDK plus server side order capture and confirmation endpoints that record payment status in the storefront order database.
Operational scope is focused on the website checkout, affecting commerce, finance, and customer service workflows for order capture and payment reconciliation. Governance emphasizes merchant credential management, checkout workflow testing, and configuration of payment methods and refund processes within the Amazon Pay merchant console. Boutique Marie Claire uses Amazon Pay as its Payment Processing application for on site payments.
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Payment Processing | ERP |
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2021 | 2021 |
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Boutique Marie Claire AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Boutique Marie Claire implemented Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI on its website. The deployment embedded the Freshdesk Messaging web widget across the e-commerce site to centralize customer conversations and enable a mix of automated conversational flows and live agent engagement appropriate for a 10 person retailer.
Freshdesk Messaging (Formerly Freshchat) was configured with web chat widget functionality, conversational bot flows, proactive messaging and canned responses to handle common order and product inquiries, reflecting standard Chatbots and Conversational AI workflows. Operational scope covered front line customer service and online sales support, with routing and bot to agent handoff patterns used to escalate complex sessions to human agents. Governance focused on lightweight messaging templates and response playbooks managed by the small support team, and the public source indicates the implementation is limited to the website channel with no external system integrations documented.
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Boutique Marie Claire Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Boutique Marie Claire implemented Microsoft 365 as its primary Collaboration platform and is using Microsoft 365 on their website to support online content and staff coordination. The deployment serves a 10 employee Canadian retail operation and positions Microsoft 365 as the cloud-hosted collaboration layer connecting website publishing workflows with internal productivity tools.
Configuration focused on core Microsoft 365 collaboration capabilities, including cloud email and calendaring, real-time communication, shared document libraries, and Office authoring to support marketing, content and sales operations. The architecture is cloud-first within a single Microsoft 365 tenancy, with centralized document management and permission controls to govern content used on the public site, and operational coverage concentrated on marketing and operations for the Canada-based team.
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Collaboration | Collaboration |
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2022 | 2022 |
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Boutique Marie Claire eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2022 | 2022 |
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Boutique Marie Claire CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Boutique Marie Claire PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Boutique Marie Claire IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Boutique Marie Claire
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| No data found | ||||||
Apps Being Evaluated by Boutique Marie Claire Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-09-19 | Boutique Marie Claire | Evaluated | Commanders Act | Commanders Act CDP | Customer Data Platform | CRM |