Bradesco
Cidade de Deus, s/nº, Vila Yara,
Osasco, 06029-900,
Brazil
Osasco, 06029-900,
Brazil
55 11 3003 1000
Banking and Financial Services
Bradesco Technographics
Bradesco Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bradesco and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 84022 Bradesco employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bradesco has purchased the following applications: FICO Responsible AI for ML and Data Science Platforms in 2019, Pega Process AI for Intelligent Process Automation in 2025, FICO Platform for Analytics and BI in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bradesco is running and its propensity to invest more and deepen its relationship with FICO , Pegasystems , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bradesco revenues, which have grown to $46.67 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bradesco intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bradesco Data, Technology Stack, and Enterprise Applications
AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FICO | Legacy | FICO Responsible AI | ML and Data Science Platforms | AI Development | n/a | 2019 | 2025 |
In 2019, Bradesco implemented FICO Responsible AI as part of its ML and Data Science Platforms investment to extend the FICO Platform deployment for real-time fraud detection and digital account opening in Brazil. Bradesco used the FICO Platform and the SAFER AI fraud and compliance capability to modernize transaction screening and onboarding workflows at scale.
The implementation configured FICO Responsible AI capabilities including explainability, model governance, and model monitoring alongside real-time scoring and SAFER AI decision logic. Functional modules applied to the deployment encompassed fraud detection models, automated decisioning for digital account opening, and extension into credit decisioning where explainability and governance controls were required.
Operationally the solution was embedded into real-time transaction processing and digital onboarding workflows, covering retail banking fraud, compliance screening, and credit decision touchpoints in Brazil. The deployment affected customer onboarding and transaction authorization business functions, and used model governance and monitoring features to operationalize ongoing model oversight and decision explainability.
As described in the vendor announcement, the rollout delivered measurable operational outcomes, reducing fraud related customer disruption by approximately 89 percent, cutting transaction rejections by 25 percent, and increasing real-time account openings by 11 percent.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pegasystems | Legacy | Pega Process AI | Intelligent Process Automation | AI-Powered Application | n/a | 2025 | 2025 |
In 2025, Bradesco implemented Pega Process AI to streamline wholesale credit operations. The initiative is anchored in the Intelligent Process Automation category and uses cloud hosting to orchestrate end-to-end credit lifecycle processes across the bank's wholesale credit domain.
The deployment combines Pega Process AI with Pega Intelligent Automation and the Pega GenAI Blueprint, configured to provide automated case management, AI-assisted decisioning, process orchestration, and document-centric workflow automation. Configuration emphasizes real-time decision support and process orchestration capabilities typical of Intelligent Process Automation, enabling rule and model-driven approvals alongside process analytics.
Operational coverage targets wholesale credit operations, extending across underwriting, credit operations, and risk oversight workflows within Bradesco's credit cycle. The environment is hosted in the cloud, which centralizes runtime services and model evaluation while enabling integration points with existing operational systems where required by credit processing and data feeds.
Governance was structured to embed AI-assisted decision controls and process monitoring throughout the end-to-end credit cycle, reinforcing liability mitigation and decision traceability. Outcomes cited in the implementation include improved operational efficiency, enhanced user experience, empowered decision-making, mitigated liabilities, and accelerated time-to-yes for wholesale credit requests.
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Intelligent Process Automation | AI-Powered Application |
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2025 | 2025 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FICO | Legacy | FICO Platform | Analytics and BI | Analytics and BI | n/a | 2025 | 2025 |
In 2025, Bradesco is running the FICO Platform to power E-agro, its fully digital rural credit marketplace. The FICO Platform deployment is categorized as Analytics and BI and centralizes credit decisioning, real-time eligibility checks, document verification, automated contract generation, digital signing, and funds disbursement workflows.
The implementation configures advanced decisioning and automation modules in FICO Platform to orchestrate the end-to-end credit lifecycle, reducing process steps from dozens to eight and automating over 2,000 complex transactions. Bradesco uses the FICO Platform decisioning engine to apply behavioral and agronomic data in credit evaluations, enable tailored offer generation, and drive straight-through processing for marketplace transactions.
Operational coverage spans Brazil’s rural lending footprint and serves more than 500,000 farmers through a government-subsidized channel, with E-agro launched in 2023 and by 2025 delivering over R$1 billion in digital credit and more than R$500 million in marketplace transactions. The platform eliminates the need for in-person visits by enabling online socio-environmental documentation submission, instant approvals, and immediate disbursements into client accounts, aligning operational processes across retail and agribusiness lending functions.
Governance and product-level policy controls on FICO Platform link credit decision outcomes to sustainability criteria, supporting lower-cost financing for producers adopting ILPF practices and partnerships such as the Sustainable Agriculture Finance Facility. Bradesco’s E-agro built on FICO Platform has been recognized with the 2025 FICO Decision Awards ESG Champion distinction, reflecting an implementation that embeds ESG screening and automated compliance checks into rural credit workflows.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2025 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2016 | 2017 |
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Customer Experience | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2025 | 2025 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management | PaaS |
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2023 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2023 |
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IT Decision Makers and Key Stakeholders at Bradesco
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Bradesco Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Bradesco Technographics
Bradesco is a Banking and Financial Services organization based in Brazil,
with around 84022 employees and annual revenues of $46.67 billion.
Bradesco operates a diverse technology stack with applications such as
FICO Responsible AI, Pega Process AI and FICO Platform,
covering areas like ML and Data Science Platforms, Intelligent Process Automation and Analytics and BI.
Bradesco has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FICO and Pegasystems.
Bradesco recently adopted applications including
Pega Process AI in 2025, Pega GenAI Blueprint in 2025 and FICO Platform in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bradesco’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bradesco’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bradesco technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.