Bricofer Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bricofer and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Bricofer employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bricofer has purchased the following applications: My Live Chat for Chatbots and Conversational AI in 2016, Joomla 3.9 for Web Content Management in 2016, HikaShop eCommerce for eCommerce in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bricofer is running and its propensity to invest more and deepen its relationship with My Live Chat , JivoChat , LiveHelp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bricofer revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bricofer intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| My Live Chat | Legacy | My Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Joomla | Legacy | Joomla 3.9 | Web Content Management | Content Management | n/a | 2016 | 2016 |
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Web Content Management | Content Management |
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2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HikaShop | Legacy | HikaShop eCommerce | eCommerce | eCommerce | n/a | 2016 | 2016 |
In 2016, Bricofer implemented HikaShop eCommerce on its website. Bricofer uses HikaShop eCommerce, an eCommerce application, to support online merchandising, catalog management, order capture, and customer-facing checkout on its Italian corporate site. The deployment places HikaShop eCommerce as the storefront and transaction layer for Bricofer's web sales.
The implementation leverages standard eCommerce functional modules, including product catalog and category management, configurable product pages, shopping cart and checkout workflows, pricing and promotion rules, and order management for processing sales and returns. Site configuration emphasizes catalog merchandising, content management for product pages, and customer account functionality consistent with HikaShop eCommerce capabilities. Automation aligns with routine catalog import, SKU handling, and checkout validation workflows used in web retail deployments.
Operational scope covers the Bricofer website and impacts merchandising, eCommerce operations, marketing, and customer service functions. Governance and operational workflows center on catalog ownership, editorial approval for product content and promotions, and ongoing storefront configuration managed by web operations and merchandising teams. The architecture is implemented as the website storefront layer using HikaShop eCommerce to deliver catalog presentation, cart and checkout flows, and order processing for Bricofer's online retail operations.
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eCommerce | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2006 | 2006 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics, Marketing Automation | CRM |
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2002 | 2002 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Domain Name System (DNS) | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2019 | 2019 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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