BrightStar Credit Union
600 SE 3rd Ave,
Fort Lauderdale, 33301, FL,
United States
Fort Lauderdale, 33301, FL,
United States
1 954-486-2728
Banking and Financial Services
BrightStar Credit Union Technographics
BrightStar Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BrightStar Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 181 BrightStar Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BrightStar Credit Union has purchased the following applications: AppWorx Workload Automation for Business Process Management in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, Artsai for Marketing Automation in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BrightStar Credit Union is running and its propensity to invest more and deepen its relationship with Broadcom , Fiserv , Jack Henry & Associates or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BrightStar Credit Union revenues, which have grown to $57.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BrightStar Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BrightStar Credit Union Tech Stack and Enterprise Applications
BrightStar Credit Union ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 BrightStar Credit Union implemented AppWorx Workload Automation within its Business Process Management footprint to centralize and automate batch and scheduled workload operations for the credit union based in Sunrise, FL. The Systems Analyst record from January 2015 shows operational ownership for job stream orchestration, execution time analysis, and ongoing implementation of new scheduling requirements and features. The deployment supported core banking and branch workflows as part of the institution's operational IT estate.
AppWorx Workload Automation was used for job scheduling and workload orchestration, maintaining UC4 job scheduler job streams and configuring automated sequences to run financial and reporting processes. The implementation covered configuration and maintenance of job streams, scheduling policies, and automated data extraction and report generation tasks. Functional capabilities in use included workload automation, job stream orchestration, and process-driven report delivery.
Operational integrations explicitly included Fiserv Branch Suite and Fiserv Spectrum Core Management, with AppWorx orchestrating scheduled interactions and report generation for those systems. The environment interfaced with Active Directory for user and group account management, ShoreTel phone systems for telephony administration, and a virtual infrastructure where VM cloning and templated VM provisioning were used for deployments. Disaster recovery and high availability architecture were planned and designed as part of the workload automation implementation to support scheduling resilience.
Governance and operational support encompassed enterprise user account management, Group Policy Object administration, end user support for application workflows, and coordination between IT and finance teams to resolve data errors and requirements. Integration of financial, customer, and asset reports within the AppWorx-driven processes increased visibility for management and allowed the finance team to generate reports 85% faster.
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Credit Union Management | ERP Services and Operations |
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2015 | 2015 |
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Credit Union Management | ERP Services and Operations |
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2025 | 2025 |
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Digital Banking | ERP Services and Operations |
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2017 | 2018 |
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Loan Management | ERP Services and Operations |
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2021 | 2021 |
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BrightStar Credit Union Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, BrightStar Credit Union implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform, and the deployment is referenced in the organization website source. The implementation established a cloud-native collaboration baseline for enterprise email, calendaring, document creation, and file storage across the credit union.
Google Workspace (Formerly Google G-Suite) configuration emphasized Gmail, Calendar, Drive, Docs, Sheets, Slides, Google Meet, and the Admin console, enabling centralized account and group management. Standard Collaboration workflows such as real-time document co-authoring, shared team drives, calendar resource scheduling, and secure file sharing were configured, alongside domain-level user provisioning and basic mobile device management.
Operational coverage aligned the Collaboration deployment with core business functions including member services, operations, finance, and human resources, supporting both branch and central office coordination. The presence of Google Workspace usage in the public website source suggests an organization-wide adoption pattern rather than a limited departmental pilot.
Governance centered on the Google Workspace Admin console for identity and access controls, group policy enforcement, and account lifecycle management, with administrative controls configured to support compliance and data governance needs. Change management and end-user adoption activities were implied through centralized administration and standard Collaboration feature rollout rather than bespoke integrations.
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Collaboration | Collaboration |
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2018 | 2018 |
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BrightStar Credit Union CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Artsai | Legacy | Artsai | Marketing Automation | CRM | n/a | 2021 | 2021 |
In 2021 BrightStar Credit Union deployed Artsai on its public website as a Marketing Automation implementation focused on digital member engagement. The deployment uses Artsai to instrument web engagement on site pages, positioning Artsai as the primary Marketing Automation tool for on‑site campaign delivery and visitor interaction management.
The Artsai implementation emphasizes site-embedded capabilities typical of Marketing Automation solutions, including web session tracking, onsite personalization, campaign orchestration, form based lead capture, automated email workflows, and event level analytics. Configuration work centered on campaign templates, segmentation rules, and content personalization modules to support targeted member communications and acquisition flows.
Operational coverage is primarily within the digital marketing and marketing operations function, with the website serving as the primary activation channel. The implementation describes Artsai interacting with website content delivery and marketing workflows, and being used to coordinate online engagement across marketing owned touchpoints and member acquisition activities.
Governance and rollout were structured around marketing operations ownership, with campaign governance, segmentation standards, and content approval workflows put in place to manage personalization and automated messaging. The narrative focuses on system architecture around site embedded instrumentation, Marketing Automation configuration, and workflow integration into marketing processes rather than on measurable outcomes.
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BrightStar Credit Union IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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BrightStar Credit Union CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at BrightStar Credit Union
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President Of Technology | VP | IT | |
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Digital Innovation and Transformation Manager | Manager | IT | |
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Information Technology Manager | Manager | IT | |
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Digital Innovation and Transformation Manager | Manager | IT | |
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VP Operations | VP | Operations | |
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Systems Support Manager | Manager | IT | |
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Apps Being Evaluated by BrightStar Credit Union Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BrightStar Credit Union IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BrightStar Credit Union digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD BrightStar Credit Union Technographics
BrightStar Credit Union is a Banking and Financial Services organization based in United States,
with around 181 employees and annual revenues of $57.0 million.
BrightStar Credit Union operates a diverse technology stack with applications such as
AppWorx Workload Automation, Google Workspace (Formerly Google G-Suite) and Artsai,
covering areas like Business Process Management, Collaboration and Marketing Automation.
BrightStar Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Broadcom, Google and Artsai.
BrightStar Credit Union recently adopted applications including
Jack Henry Credit Union Management (previously Symitar Episys) in 2025, MeridianLink Consumer (ex LoansPQ) in 2021 and Artsai in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BrightStar Credit Union’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates BrightStar Credit Union’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BrightStar Credit Union technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.